DO NOT GET WAXING DONE FROM QUO VADIS BEAUTY & WELLNESS CENTER. I dislike writing negative reviews, but I had such an awful experience that I felt it necessary to warn those who are looking for waxing while in Brussels. Honestly, I have NO idea how their waxing reviews are so great. I’m no stranger to waxing, but have NEVER had an experience like this. The woman waxing me didn’t wear gloves and by the time I realized that she had been REUSING THE SAME WAXING STICK THROUGHOUT THE SESSION it was too late for me to do anything. During the wax, the woman kept opening the door and leaving while I was bottomless with my legs spread apart and wax left on my body. And then, even though I specifically kept asking, gesturing, etc. for her to leave a little hair on my labia because I have sensitive skin, she waxed it anyway. To add insult to injury, it has now come to my attention that she actually lifted patches of skin off of my pelvic area, leaving me with painful red blotches and an obvious burn. To her credit, when I expressed how upset I was with the wax, she didn’t charge me. Thank goodness, though, because it has cost me that much at the pharmacy to pick up anti-bacterial sprays and creams just to try soothing the damage that had been done. Needless to say, I’m still livid. The kicker? When I asked to see the manager, it turned out that she was the manager. Thank you for not charging me, but this should never have been an issue. Updated Response to The Owner (8/2/18): Unfortunately, I hadn’t exaggerated anything in my review, which is why I was so upset. -Waxing: I had not only explained what I wanted to the woman waxing, but also to the English-speaker on the phone. Honestly, though, this was the least of my concerns. It was an accident, I understand. Life goes on. -Burns: You’re absolutely correct, burns are always a risk. However, leaving hot wax on someone for longer periods of time while leaving the room obviously doesn’t help with preventing lifting of skin. It took 3 days to mostly calm the huge red patches and I’m still dealing with the raw lifted/burned patches of skin in other areas. -Gloves and Stick: “Double-dipping” of sticks may not be against the rules, but it is generally recognized as a disgusting and incredibly unsanitary practice. Read any article about waxing and you will see remarks to avoid waxing facilities that double-dip. Wax is hot, but not hot enough to kill the bacteria, diseases, STDs, etc. that have been added to the wax pot from other clients. By double-dipping, you risk unnecessarily exposing your clients to all of this. As a facility that specializes in hair removal, you should train your employees to know better. -Interruptions (Door Opening): I understand that Saturdays may be busy and that a manager may need to be pulled away. However, the woman waxing had to open the door wide enough to go through it several times. If I can see the people walking by, I think it’s safe to assume that they can see me. That aside, it’s still not appropriate to leave wax on a client’s skin for so long while attending to other things, as I’ve already mentioned. -Team Member: She was very sweet and, after reading your response, it’s clear that it’s not her fault for having been trained in unsanitary wax practices. I felt so awful about having to complain that I actually cried a little while expressing my frustrations because she really was a kind person. I no longer fault her for my experience, but I do fault your facility for not having trained her to adhere to safer practices. As someone who relies on online reviews to find quality service providers, I felt that it was important to post my experience for others who do the same. I understand that you need to defend your facility, but as I stated earlier, I didn’t exaggerate anything.

We got a hot stones massage for two (it was via a Bongo gift) and it was a very nice experience, staff very professional, all clean, nice atmosphere. What was missing? Perhaps a bit of background music? Or a tea during the waiting time? Or a flyer or anything alike explaining you what the massage we got is good for? In any case, recommended.

Best waxing place in Brussels by far. Thorough, quick, virtually pain-free and relaxed atmosphere. Also has a great membership card offer with discounts that really make a difference. Would recommend with absolute confidence!

Relaxing and beautiful little spa in central Brussels. Brazilian wax was the best I’ve ever had! Quick, painless and no irritation afterwards. The woman working there that morning was absolutely lovely. Highly recommend!

I got a “full pedicure” here, online it says this is one hour, but mine was only 30 minutes and then the next client already came in. Callouses were only filed very lightly for less than a minute per foot, so it did not smooth out the callouses at all. However, the cuticles were taken care of and the massage was very nice. I wish my treatment was not cut short, and that the pedicure made a difference for my callouses, but otherwise the experience was pleasant. The salon itself is nice as well.

Amazing full body duomassage. Very kind staff in a cosy atmosphere!

For the first time i went for a wax . She was very professional and easy to talk to. And as a transperson she didnt even look at me weird which is awesome !

This salon by far gave me the most painless and thorough wax I’ve ever had. The price is just unbelievable— I pay twice as much at home! They could charge more for the services they provide. Do visit if you are in the area, I highly recommend!

Friendly staff, but the 'feet treatment' left my toes bleeding, and one is now infected after a week. Seeking specialist help tomorrow. I don't like writing bad reviews, but this experience compelled me to share my concerns.

Super great waxing experience!! Basically painless and very hygienic. I felt in very good hands and can recommend this salon to anybody who is looking for a an English speaking waxing service in Brussels.