worst service don't buy Samsung mobiles service is worst, i buy Samsung S20 plus in display vertical line came it is manufactured default so company is simply told every one will replace ur display free off cost to Dec-22 but service told in ur phone display dents have but my phone no have any dents simply they escaping worst company shameless finally the service persons dont no any thing for Mobiles

Good service, nice response, overall satisfied me, I'll refer this service center.

Poor customer handling and doesnt follow the standards of samsung customer service.

Irresponsible Behaviour from the management of this place. Not considering this place again

Unprofessional customer handling.. doesnt fulfil the needs of the customer

I call support . Support person said service had checked the phone and found nothing wrong so service did not repair the phone. please at least keep the lies straight samsung people. I tell them I will be going to court to sue samsung. support person says we must transfer you to different dept. The new person says they are authorizing replacing the battery and the main board. of the cell phone. They said they normally do not do this on phones as it is not covered under warrenty. Say what??? repairing the phone is not covered under warrenty? I send in phone. week later I call to check on status. I speak to person A . Person A takes 20 mins to figure out I want to know what is going on with the phone. Person A puts me on hold for 1 hour. After 1 hour they say they had been trying to get in touch with the service center. and not whe service center is closer. They say I will need to call back tommorrow. Tommorrow: I call smasung. Support person B answers . I tell him I do not have the phone samsung has it and I want to know the status. He tells me he will help me troubleshoot the phone. I ask him if he can transfer me to his boss as he is an idiot. "I told you I have and existing RMA and samsung has my phone." He says oops my error . and he tries to contact the support center. After 1 hour he comes back and says I need to call the service center directly. as they are busy. He transfers me to service center. 45 mins later someone answers . person C says wong service center. transfer me to the correct one, plus give me the direct number. 45 mins of on hold I get disconnected. . I call back . 2 hours of being on hold que Theri phone system transfers me back to the origional support line. Support person D answers and says thei si just the Technical support dept NOT service dept. Because repair dept is closed now. Fine. in one week if phone still in service, I will go to court house to file small claims court papers. If "repaired" and shiped back to me with problems, then I will file small claims court papers. Then they can discuss it in court.

Worst customer service center in Rajahmundry, doesn't honour the date comitted to customers.

The worst service that i have faced. These service people are playing their selves. They never do service even there is warranty. simply skip the free service with silly reason. Samsung has black mark because of this service center.

Worst experience at this place... they dont even care for what the customer is going through with a faulty device. They tell that they have ordered for spares after taking advance but when the day comes to replace the part, the spare part is not available. They dont understand the meaning of professionalism in handling the customers.

Worst service center I have ever seen they don't know anything about phones. What they are doing is eating food in the desks and cracking jokes with their team. Only one boy is there in the desk remaining all are roaming. Samsung company should take care of their staff before they are taking otherwise it will be flop like this store.

Good service and fast

After recent software update, I got a white line on the screen. When I visited the service centre, they refused for free screen replacement, after contacting the customer care, they offered 25% discount of overall screen replacement cost. I requested for free replacement but they refused it by saying, they didn't have any company policies to do so. As I didn't have any other better option, I agreed to the 25% discount offer. I gave the mobile in 'MAINTENANCE MODE' but they asked for password as it is not servicable under maintenance mode. I didn't have any other option but share the password. The service center took nearly 1 week for repairing my device. Overall, It's Okay!!

Nice service and fast good

Waste. Workers are not good. But manager response is well.

Service done as per schedule. Unable to repair my Samsung M30s and M series mobile device. No solution with them for hanging.

One of the Mobile Service Centers of Samsung in Rajamahendravaram. It is located in Danavai pet, nearby Municipal Gandhi Park, Danavai peta. There is no alternative service center for the Samsung Mobile Service. So please utilize Samsung services. The Staff member's attention is good for the customers needy of their repairs, problems. Several times I have visited this Samsung service center.

Service is good. But they can make it great.

Receiving good and seevice intime I prefer for samsung service in rajahmundry this place is best

Good and prompt response. Convenient location for visiting service centre, i.e., walkable distance from Koti palli bus stand. Excellent in attending customers, polite staff.

Worst experience with Galaxy watch ⌚ 4 They didn't know about wearbles and says will work only with Samsung mobile other than no answer

Worst service. Don't believe service persons. Even there is warrenty, simply they r saying liquid damage. Worst service that I have faced from samsung service center.

Such a reputed company service centre taking extra charges for card transaction is so funny. I visited other company service centre, they don't charge extra for card transaction.

Nice 👍 good service

Very good service

Nice and good work good service 👍

Nice service and good staff received 👌👍

Nice service all the staff are well knowledged

Good service and responce is soo nice

Very nice service center. Truly dependable

Very responsible staff

Cool place fast service

Good service and good commitment.

Staff is not responsive..had to wait around 30 mins without any token.. when asked, staff said i need to wait i dont know for what...