Featured Reviews


Frequently mentioned in reviews: Hortons (9) time (7)
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  • 4/5 T M. 10 months ago on Google
    I rarely have any problems! Always has great food, most of the time… my bagel breakfast sandwich was mediocre. I’m not a picky eater so I don’t care but still. Meat had barely any color, burnt edges of bagel, and not melted cheese. I also order a strawberry coconut refresher with no coconut and it was great. The atmosphere was friendly and inviting.Besides, overall great service!
    2 people found this review helpful 👍

  • 1/5 Marlene W. 1 year ago on Google
    Every time I go here at the Derby Tim Hortons they are out of whatever I attempt to order. This is a very unusual store to say the least. It’s not good like the others which I find to be good and consistent. (This is why we like Tim Hortons) This store needs to improve their quality and quantities or it will find itself like Burger King and the Pizza huts in Derby did.
    1 person found this review helpful 👍

  • 4/5 Zack S. 6 months ago on Google
    A Cozy Stop with a Warm Smile Nestled in the heart of our daily routine lies the familiar and comforting presence of Tim Hortons. It's the quintessential Canadian coffee stop where the aroma of brewed coffee blends with the sweet whispers of doughnuts and pastries. Walking into Tim Hortons, you're greeted with a variety of choices, though the roulette of a functioning espresso machine adds a dash of suspense to your visit. Whether you're here for a classic cup o' joe or the thrill of an espresso gamble, there's something endearingly consistent about this place. The staff, with their friendly faces, serve up more than just coffee and snacks. There's a special blend of sarcasm with their "Good morning" that suggests they've had their share of caffeine-deprived customers before the sun's up. You might catch a glimpse of their longing for the comfort of their beds, but their service never falters, delivering each order with efficiency and a side of dry wit. The ambiance is nothing short of Tim Hortons' charm. It's where warmth is served in a cup, and smiles are genuine, if a bit sleep-deprived. While it's clear that this isn't the dream gig for many of the staff, their professionalism and the quality of the products they serve ensure a pleasant experience. So here's to Tim Hortons, a reliable old friend on our daily journey. It's where you find a bit of solace in a busy world, with a steaming cup that holds the promise of a good day ahead. Solid four out of five stars for delivering that dependable comfort time and time again.
    1 person found this review helpful 👍

  • 5/5 Beth T. 8 months ago on Google
    The staff is always friendly and busy as can be making my visit a nice one. I feel they do there best even though many times they are understaffed. They do the most with what they have and definitely shine! Keep up the good work!
    1 person found this review helpful 👍

  • 1/5 Kate G. 10 months ago on Google
    The Derby location is probably one of the worst managed we have encountered. Missing food, items prepared wrong and generally poor customer service regularly. We will no longer be returning after many attempts to give them another chance.

  • 5/5 Marc D. 10 months ago on Google
    Great American coffee joint. My favorite coffee of all time. Like any fast food, I don’t make it a habit to eat their food. Doughnuts are perfect.

  • 1/5 Nicole R. 9 months ago on Google
    Tim Hortons in Derby ny is the worst Tim Hortons ever. The service sucks I waited at the drive thru window for over 10 mins just for a large ice lemonade . I would really like to know who is managing that Tim Hortons cause they are doing a terrible Job

  • 5/5 Nadine K. 9 months ago on Google
    Ice caps are my go to. Plus they are the only place in my area that serves crueller donuts which are absolutely delicious!

  • 3/5 Chris S. 1 year ago on Google
    Tim hortons derby is the worst ,always check your order ...1st time i told them everything bagel meal get home and its egg and cheese ..called them and they said i didnt specify meat , 2nd time they were gonna jip me the hash brown ?

  • 5/5 Rainer H. 2 years ago on Google
    Today service was a little slower was supposed to get a donut for .50 but the clerk did not know how to check me out properly. I also was surprised how dirty the glass at the pick up counter was.

  • 1/5 Bella :. 4 months ago on Google
    Worst Experience ever. Nobody was wearing any gloves, people were sticking their fingers inside the cups and then making drinks with the same cups. Some guy sneezed with a cup in his hand barely covered his mouth and didn’t wash his hands and proceeded to make another customers drink. Nobody was friendly, everyone seemed dead or drained/exhausted. Go somewhere else.

  • 5/5 michael g. 5 months ago on Google
    It's Tim Hortons. Great Coffee and good selection of bakery products with sandwiches available for sit down or take out.


Call +1 716-947-4428 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Prepared foods
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating

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