Grand Sera Otel image

Grand Sera Otel

Hotel

Warm rooms in a straightforward hotel featuring a restaurant with a breakfast buffet. People often mention hotel, staff, breakfast, good, room, clean, rooms, helpful, service, nice,


Address

Anafartalar, Denizciler Cd. No:16, 06050 Altındağ/Ankara, Türkiye

Website

www.grandseraotel.com

Contact

+90 312 310 89 99

Price rating

$46/night

Rating on Google Maps

4.40 (684 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (30) staff (20) breakfast (19) good (17) room (15) clean (15) rooms (14) helpful (13) service (12) nice (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Alla K. 5 years ago on Google
    good modern bathroom, cozy room with city view, and excellent buffet breakfast! really, i think it was the best breakfast that might exist) variety of choices and quality of the food was just superb. i saw some people came from outside just for the breakfast, and it was understandable. also this hotel has very customer-friendly check-in policy, from 12:00. neighbouring area has a lot of cheap and delicious food options, and ankara castle and some world class museums are at walkable distance.
    3 people found this review helpful 👍

  • 5/5 M A. 1 year ago on Google
    Nice friendly staff Good breakfast Clean facility Near the transportation Loved it and I'll come back if it's possible
    2 people found this review helpful 👍

  • 5/5 Itamar Aharonian (. 1 year ago on Google
    Excellent hotel in central Ankara! The rooms were very clean and nice and the breakfast was great as well! Highly recommended!
    2 people found this review helpful 👍

  • 5/5 sunudiya a. 1 year ago on Google
    Our first visit in this restaurant and we were not disappointed. Food, service, atmosphere and staff(Burak) was excellent. Will definitely recommend everyone to stay in the hotel.
    1 person found this review helpful 👍

  • 5/5 Goostrey 1 year ago on Google
    Good inexpensive hotel with an amazing breakfast. Wonderful staff who let me check in early and check out late, and a fabulous location close to the castle and the Museum of Anatolian Civilizations.
    1 person found this review helpful 👍

  • 4/5 Cc 1 year ago on Google
    Very spacious room, great breakfast, great location, but the room has smoke smell despite the fact that we requested for a non-smoke room. Smoking indoor in Turkey seems to be more common than expected
    1 person found this review helpful 👍

  • 5/5 mohammad h. 1 year ago on Google
    very good hotel. stayed there for 12 days. quiet and peaceful. all is clear. the staff is wonderful. special thanks to all of them. prepare and bring everything you need. I recommend.
    1 person found this review helpful 👍

  • 3/5 Maryam A. 1 year ago on Google
    Clean and warm rooms. Stuff is nice and the prices are very reasonable.
    1 person found this review helpful 👍

  • 4/5 Ghaith M. 1 year ago on Google
    The location of the hotel is very good... close to so many shops and attractions. This made parking a bit difficult during the day. But if you don't care about parking, I strongly recommend this hotel. The people are welcoming and the service is quite nice. We really enjoyed the breakfast also!
    1 person found this review helpful 👍

  • 5/5 Chelsea R. 11 months ago on Google
    Amazing place. Great value. Super kind staff. Generous. Let me check out on later side. Breakfast was good. Room was very clean and there were even slippers! I would definitely stay here again. Also, in nice area of town.
    1 person found this review helpful 👍

  • 5/5 SUPREME j. 1 year ago on Google
    Very good services, Clean rooms perfect hotel
    1 person found this review helpful 👍

  • 4/5 Annie l. 1 year ago on Google
    Location is great! The hotel had everything we needed. The rooms were ok, good quality for the price.
    1 person found this review helpful 👍

  • 5/5 Kaka S. 1 year ago on Google
    Very good city hotel - friendly staff, special Recaption MR BURAK many thanks and good rooms. Our stay was perfect. It's on a busy street and there is a huge mosque very close by. Bring earplugs! I will be back there any time I vist Ankra
    1 person found this review helpful 👍

  • 4/5 Omar F. M. 1 year ago on Google
    Not a fancy hotel, but it's a good selection if you're looking for a mid range hotel. People are friendly. Breakfast is also nice for this level.
    1 person found this review helpful 👍

  • 5/5 Rae G. 5 months ago on Google
    Fabulous hotel. Great location can easily walk to main museums and other tourist sites. Excellent staff helped arranged bus tickets to Goreme and taxi service. Brilliant wifi that actually worked! Clean spacious and value for money rooms. Breakfast was excellent. I’d highly recommend and I’d stay there again without hesitation. Loved it!
    1 person found this review helpful 👍

  • 5/5 C.c L. 4 months ago on Google
    First of all I would like to give a great compliment to a receptionist Salih. He was very helpful, professional and kind. From person that used to work in tourism and hospitality for almost 10 years, I have not seen better service. These kind of receptionists are like 1 in milion. This hotel should be proud of this kind of staff. They are well put together, their dress code, behaviour is like from manual. Hotel is very clean, it is very neat. Breakfast is more then amazing. Hotel is like mixure of retro and modern style. You might feel like you are in modern 80s move. Hotel is in “carsija” center, which for this price is more then amazing. Again, cleanliness of hotel is better then most of 5 star hotels, I really relaxed here and had a nice time. Also you get complimentary hot drinks in a room. Small tip that I would give for future travelers is that you should specify do you want somkers room or non smokers room. For us we did not mind, but I know if we wanted other room the staff would be very helpful. We usually come here frequently and will come back here definitely. The business trip can feel like vecation in this hotel. This kind of hotel is where you get more then you pay, rooms are clean very well, for someone who is germophob felt pretty nice in the room. I used to visit a lot of hotels, even 5* hotels dont have this kind of service like here. Very good, clean amazing. You definitely get more then you pay. Will come here again. -Kemaloğlu couple ♥️
    1 person found this review helpful 👍

  • 5/5 Teresa S. 5 months ago on Google
    Fabulous location and great value for money. The breakfast is very good. The wi-fi works incredibly well. The rooms are spotlessly clean and the staff very very helpful. They organised our bus tickets and arranged a taxi to the bus station, which all worked out really well. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Salim E. 4 months ago on Google
    I had a nice experience. The staff are very nice, especially Salih and Atila. They are very helpful. Good breakfast buffet and very nice rooms. The room service is also very good
    1 person found this review helpful 👍

  • 4/5 Marci R. 5 months ago on Google
    Perfect location to walk to the museums. Comfortable rooms. Ask for non-smoking if preferred. Free parking. Good breakfast. Friendly helpful staff.
    1 person found this review helpful 👍

  • 3/5 Lilith T. 3 years ago on Google
    The location is ideal, the staff are exceptionally friendly and efficient . The rooms are spacious with state of the art finishes. Food and choice is generally quite good and there is also no issues about it coming on time; my request were met professionally. Would visit again in the future.
    1 person found this review helpful 👍

  • 5/5 Seda S. 9 months ago on Google
    It was a good place to stay. Everything was fantastic and had a delicious breakfast. The price definitely worth it! The employees was so kindly. Thank you for everything!
    1 person found this review helpful 👍

  • 5/5 Dagmar R. 9 months ago on Google
    We were very satisfied with the service in the hotel The room was clean, and the staff was very helpful - the receptionist even wrote and print a map of the place we wanted to go. The breakfasts were rich and tasty.
    1 person found this review helpful 👍

  • 4/5 Juman H. 1 year ago on Google
    The rooms were clean and the staff was super nice and helpful.. highly recommended

  • 5/5 Shahriar N. 1 year ago on Google
    I booked a room for my mother and she stayed in this hotel for 16 days. We are very satisfied with this experience. The price is so convenience in compare to the other places and refund policy is easy and without any hassling or dificulities. The hotel is well-maintained and rooms are clean. They provided an amazing breakfast buffet each day with the varieties of foods. The staff is really helpful and kind. They will help you out to the best of their capacity when you need something. I'll definitely recommend this hotel to my friends and anyone who wants to stay in Ankara.

  • 5/5 Matin F. 2 years ago on Google
    The staff were amazing and sooooo hospitable and caring. Room were very clean and they have everyday cleaning service also the breakfast was delicious and the quality of foods was great. They help you a lot in all cases and makes hotel just like your own home. It was the best hotel I have been in my entire life:) The receptionists were kind and helpful also reliable:) I really recommend this cozy and convenient hotel :)

  • 5/5 Maarten 4 years ago on Google
    Great service. The rooms are clean and well maintained. Breakfast is super with a lot to choose from. There is bread soup, fries, marzipan, olives all kinds of cakes, cucumber and more. Staff will always try to help you if you have a problem, they ring a bell and a bellboy comes running an carries your suitcase just wonderfull. Come here again.

  • 5/5 Hadi A. 2 years ago on Google
    Nice clean hotel with a friendly staff. Rooms are cosy and looks like been renovated recently. Good breakfast and internet speed was also ok.

  • 3/5 Kamel A. 2 years ago on Google
    In case you need a hotel

  • 3/5 Finsuo K. 3 years ago on Google
    It's clean hotel if u looking for normal to good hotel and near of everything, the room I booked it was for 2 adoult and 1 baby there is no fridge in room or baby bed , but in breakfast hall there is baby chair and Wi-Fi and breakfast free and have a coffee and serial too cus I tried 4 Star hotel before and it has simple breakfast without coffee or water!! The stuff is so freindly and no one speaks English but they try help u with big smile I used Google translater for asking it was helpful in Turkey

  • 5/5 Said A. 3 years ago on Google
    Absolutely perfect location with good qualify service. Room was the same room that we saw on the pic bathroom was big clean towels sopa and shampoo.Cleaning the day and night reception guys 5 points extremely helpful. Defiently I will come back here insha Allah

  • 3/5 tahir t. 2 years ago on Google
    Very helpful staff and good location

  • 5/5 Ziad T. 2 years ago on Google
    Great service, calm and quiet. Totally recommend it

  • 5/5 arya m. 2 years ago on Google
    I had a wonderful experience in grand sera hotel. All the staff were kind and friendly. Rooms were very clean and comfortable. Receptionists were helpful and responsible. The internet connection was amazing also the breakfast was so delicious. It has the best view of city and we really enjoyed our trip. Thanks a million for your great service


Call +90 312 310 89 99 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Free breakfast
    • ✓ Free parking
    • ✓ Accessible
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Room service
    • ✓ Restaurant
    • ✗ Pool
    • ✗ Pet-friendly

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