Otel Santral image

Otel Santral

Hotel

😠 First, it's not true that they speak English. They all need google translate to communicate at best. Besides, one of the persons of the hotel, an old guy was very rude to me. He didn't speak English, only Turkish and wanted to speak to me in Turkish although I don't know Turkish. I told him several... People often mention hotel, good, cleaning,


Address

Hacı Bayram Mahallesi Denizciler caddesi, Dibek Sk. No:4, 06230 Altındağ/Ankara, Türkiye

Website

ankarasantralotel.com

Contact

+90 312 311 13 57

Price rating

$27/night

Rating on Google Maps

3.50 (227 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (16) good (6) cleaning (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alexandre T. 1 year ago on Google
    First, it's not true that they speak English. They all need google translate to communicate at best. Besides, one of the persons of the hotel, an old guy was very rude to me. He didn't speak English, only Turkish and wanted to speak to me in Turkish although I don't know Turkish. I told him several times that I don't understand Turkish. Moreover this old man was extremely rude to me because once he called me by snapping his fingers. 🤬🤬🤬 Second, the breakfast was ridiculous : there's was almost nothing to eat. I felt like I had to deal with very stingy people. Third, the air conditioning was not working. All in all, I'm not satisfied at all with this hotel, especially with rude people.
    3 people found this review helpful 👍

  • 4/5 Mina D. 2 years ago on Google
    (Translated by Google) The hotel was very good, we traveled all day, we only went to the hotel to sleep, but we felt like home during that time, we were amazed by the behavior, helpfulness, sincerity and decency of the staff. Of course, there were minor deficiencies, but as soon as we reported it, the friends at the reception immediately solved it. The only problem of the hotel is the cleaning team, unfortunately. Has problems with cleaning. I drank coffee in the room, the gelatin of the coffee had fallen on the floor and I saw it when I came in the evening, which means that it was not swept. They already enter as cleaning, but they leave without wiping after vacuuming. The cleaning of the shower cabin is definitely not done. There are limes in the fountains. As I said, it can be a perfect hotel with a good cleaning team. (Original) Otel çok iyiydi, tüm gün gezdik sadece yatmaya otele gittik ama kendimizi o sürede evimize gibi hissettik personellerin davranışı, yardım severliği, samimiyeti ve terbiyesine hayran kaldık. Ufak tefek eksiklikler oldu elbetki ama bildirdiğimiz anda receptiondaki arkadaşlar hemen çözdü. otelin tek sıkıntısı temizlik ekibi malesef. temizlikle alakalı sorunları var. oda da kahve içtim kahvenin jelatini yere düşmüş akşam geldiğimde gördüm bu aslında süpürülmediği anlamına geliyor. zaten temizlik diye giriyorlar ama süpürmedem silmeden çıkıyorlar. duşa kabinin temizliği kesinlikle yapılmıyor çeşmelerde kireçler duruyor. dediğim gibi iyi bir temizlik ekibiyle mükemmel bir otel olabilir
    1 person found this review helpful 👍

  • 5/5 Kiki M. 1 year ago on Google
    I like this Hotel. Very friendly personal.
    1 person found this review helpful 👍

  • 5/5 just me only m. 1 year ago on Google
    It was a good and perfect time that I spend there in santral hotel ankara.. Good price and perfect service.. I advice this place ..
    1 person found this review helpful 👍

  • 5/5 morteza s. 1 year ago on Google
    Good hotel with kind and helpful staff and near public transport
    1 person found this review helpful 👍

  • 5/5 Camilo M. 1 year ago on Google
    The staff was so friendly, the price was extremely good, and the location is nice. At the moment that we entered we felt welcoming even as we was weary and dirty. They gave us a room with a/c good WIFI and a nice big bed. During the stay the staff was friendly and helpful. After the check out they let us to leave our backpacks. If I come back to Ankara (hope it is) I would stay here again! Thanks for everything.
    1 person found this review helpful 👍

  • 5/5 İsmail K. 2 years ago on Google
    (Translated by Google) Super-working friends are very concerned, smiling 24/7 hot water and hot rooms, most importantly, you can feel comfortable as if you are at your own home in a very hygienic and clean comfortable environment. (Original) Süper çalışan arkadaşlar çok ilgili güler yüzlü 7/24 sıcak su ve sıcak odalar en önemlisi de çok hijyen ve temiz rahat bi ortamda kendi evinizdeymiş gibi rahat edebilirsiniz.
    1 person found this review helpful 👍

  • 1/5 MELIH U. 2 years ago on Google
    (Translated by Google) Before booking the hotel, I called and asked if they accept guests. They said they accepted it would be no problem. To be sure, I went to the hotel the day before the reservation and asked again and they said it would be okay again. When I went to the hotel with my girlfriend on the day of the reservation, they said that they do not accept guests and I was completely in the middle. I would also like to add that the location of the hotel is really opposite. On the way to the hotel, the only woman in the streets we passed was my lover next to me, and we left with so much fear. (Original) Otele rezervasyon yaptırmadan önce aradım ve misafir kabul edip etmediklerini sordum. Kabul ettiklerini bir sorun olmacağını söylediler. Emin olmak adına rezervasyondan bir gün önce otele gidip tekrar sordum ve yine sorun olmayacağını söylediler. Rezervasyon günü otele kız arkadaşımla gittiğimde misafir kabul etmediklerini söylediler ve birden tamamen ortada kaldım. Ayrıca şunu eklemek istiyorum otelin konumu gerçekten çok ters. Otele giderken geçtiğimiz sokaklardaki tek kadın yanımdaki sevgilimdi o kadar korkarak gittik ki.
    1 person found this review helpful 👍

  • 5/5 Emre C. 2 years ago on Google
    güler yüzlü çalışanlarıyla gönül rahatlığıyla kalınacak otel gerçekten hizmetten çok memnun kaldık teşekkür ediyoruz..
    1 person found this review helpful 👍

  • 5/5 tayyar t. 2 years ago on Google
    (Translated by Google) A very sweet business that helps us in everything, including the reception. You will definitely be satisfied. No problems with cleaning or other services. (Original) Bize resepsiyon dahil her konuda yardımcı olan cok tatli bir işletme. Kesinlikle memnun kalacaksınız. Temizlik ve diğer hizmetlerinde hiç bir sıkıntı yok
    1 person found this review helpful 👍

  • 5/5 Sazzad A. 7 years ago on Google
    Ok
    1 person found this review helpful 👍

  • 1/5 Roham P. 5 years ago on Google
    its so bad ! no showers ! no toeilets ! no air condition ! the breakfest is just an egg with some olive ! the doors are brokenso anyone can enter your room. the bed was dirty and i found two dead birds on the window. it was the worst hotel that i was in .
    1 person found this review helpful 👍

  • 5/5 Mohammadrafie D. 2 years ago on Google
    Because its very clean and good

  • 5/5 The Great Ideas Of Life Style with HS S. 3 years ago on Google
    Good hotel

  • 5/5 Abdurrezak Y. 2 years ago on Google
    Güler yüzlü personel ve temiz odalarıyla emsallerine göre çok iyi bir otel. Teşekkürler

  • 5/5 Kadir Y. 2 years ago on Google
    2.5 ay boyunca kaldim.Otel calisanlari ve otel sahibi ilgili alakali,guleryuzlu...Odalar temiz,ses gurultu yok,otelin konumu guzel bu hizmete fiyatlari da cok cok uygun.

  • 1/5 Eli 1 year ago on Google
    This is one of the worst hotel I’ve ever seen in my life. Staffs are kind and caring but the owner is an old disgusting man who like to threaten young girls. If you value yourself stay away from this place

  • 3/5 Nassam I. 8 years ago on Google
    Good

  • 5/5 AJIE MAAZ M. 1 year ago on Google
    The staff was very nice and very understanding, my stay there was very enjoyable.

  • 1/5 Hassanarafa F. 4 months ago on Google
    The place is just next to park which provide tea service to nearby community. Half the building was under renovation and you have to wake up early in the morning before crazy noise of it. What is worse than this they asked question which is completely private life to me . Very Very poor approach and don't get close to this Otel if you are going to provide American passport at front desk. The place run by father, son and their kinship woman receptionist at the front desk.


Call +90 312 311 13 57 Open on Google Maps

Amenities


  • Hotel
    • ✓ Wi-Fi
    • ✓ Paid breakfast
    • ✓ Accessible
    • ✓ Air-conditioned
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ All-inclusive available
    • ✓ Smoke-free
    • ✗ Pool

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