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Frequently mentioned in reviews: room (13) hotel (11) stay (11) staff (6) guests (6)
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  • 1/5 Joshua M. 4 years ago on Google
    Not well maintained. Room pics uploaded were too old. Furniture sets are deteriorated. City view is not that good. Service was bad, there's no elevator and staff didn't even help us with our bags. Location is hard to find. Refunded our payment.
    5 people found this review helpful 👍

  • 5/5 Jason F. 5 years ago on Google • 338 reviews
    Perfect place for a bride and groom to get their rest and prepare for 'The big day'. We chose this wonderful hotel because of its convenience and nostalgia. We wanted our 'newly to be weds' to be cozy, comfy and ready for their wedding day . This beautiful and historic establishment met all of our needs. Spacious penthouse suite and gathering area to prepare for the ceremony. As well as a complimentary buffet breakfast the morning of. Perfect!
    1 person found this review helpful 👍

  • 1/5 Pearl C. 4 years ago on Google • 8 reviews
    did not have a good experience during the stay. 1. cabinet was broken and left to be that way in our FRIDAY room 2. why is there someone swimming in the pool this morning if it was for renovation? 3. aircon was inadequate, someone tried to fix it but it did not fix the 25 degree aircon temperature. 4. you should indicate that room service for breakfast has a charge. it wasnt indicated even just as respect to give a heads up to guests. 5. thin walls were by no means helpful or conducive for a good nights stay. 6. i booked this location because of the nice photos and reviews. the actual venue went way below my expectations. 7. welcoming guests during check in is awkward. 8. beds are stiff and uncomfortable. 9. no homey atmosphere, less than friendly staff (majority ignores guests). 10. overall unhappy with the stay and the price we paid for this accommodation. You fail to fix the little things, the simplest things people will be turned off about. This is just sad ..it would help if you put even just a little effort to make your guests understand your hotel. Sometimes its really the small things you have put off that make it a big turn off for those staying at the hotel. Such as an updated copy of this on the flyers. Or a heads up that room service is charged. We dont mind. But this is just lack of follow through and attention to detail..not to mention the crooked hooks, islands and cabinets at the friday room. Horrible staycation experience.
    1 person found this review helpful 👍

  • 5/5 Celeste C. 5 years ago on Google • 7 reviews
    We stayed here for 2 nights. We availed one of the wedding preparation packages they are offering. The hotel is old, but the rooms are still comfortable to stay at. They have 7 rooms. Two of those are big for wedding preps. They also have a lounge with its own shower and toilet where entourage can have their make-up done and it could also be a holding area for other guests. We really liked how accommodating the staff are to our needs. They definitely made our preps and stay worthwhile.
    1 person found this review helpful 👍

  • 4/5 Jervinson D. 6 years ago on Google
    simple accommodation and rooms will not give you wow but the place is nice. staff are friendly and they will serve you well. Stargazing offer is quite unique. Foods and pastries are the best.
    1 person found this review helpful 👍

  • 5/5 EA C. 4 years ago on Google
    Place is nice and clean. It offers stargazing depends on the weather. It was thursday that time when we visit the place, we're the only guest and feels like we own the place and the pool.
    1 person found this review helpful 👍

  • 2/5 Johnette Tantoco (. 5 years ago on Google
    We booked the hotel because one of college friends is getting married in Mango farm in Antipolo. We decided to stay the night before her wedding. We picked this hotel because I love city lights and they offer night star gazing at their rooftop. We got the room for 2,393 PHP. We arrived pretty late. Checked in around 7pm. The hotel looks empty. Lights at the reception were dim, some lights were closed and it feels like we are the only guests. I am not that sure but it feels like it. Upon going to front desk, I told the staff that we have a reservation and we booked a deluxe room with Agoda. He seemed confused because he was asking me for the payment which I told him I did already at the website. It just looked like he wasn't calibrated with their partnership. He didn't ask for an ID as well but he was polite enough to ask what do we want for breakfast and what time would we like it to be served. He then lead us to our room which has an overlooking of the citylights. Didn't see an elevator. You have to take the stairs. Btw, I am pregnant and the room is just 3 flights up. Not suitable for PWDs. For the room, I gave it a 2 star rating. Its interior is somewhat motel type rather than a hotel. They need renovation and paint job. T&B wasn't pristine but they have a heater. Bathrobes looked tattered and old. You have a choice of either a queen size bed or 2 single beds. For some reason, the AC keeps getting back up to 23° even if we wanted it to stay at 18°. My husband woke up in the middle of his sleep sweaty because the AC wasn't cold enough for him. I had to use pile of paper to improvise a fan. I also noticed the AC fluctuated from running to almost stopping. Our room is called Wednesday, maybe you would like to avoid that room if you're planning to stay here. They don't have in-room telephone so the only way for you to reach frontdesk was either you get yourself down there or you call them at their smart number (you can also viber, but they haven't been online for awhile now) and I don't think it's convenient. We also ask if they have an in-room menu for dinner in which in some hotels they have it ready at the room, however, the guy in front desk referred me to the leaflets of fastfood restaurants displayed at the room with delivery hotline. If you are fed up with fastfood, there's a restaurant nearby named Grilla that delivers filipino food. I recommend the Pork Sisig. In short, the hotel has no food during the night. Yes, there's Wi-Fi and TV. With our usual check in at hotels, we request for a late check out time especially if we checked in late. Most of the hotels were kind enough to allow until 2pm instead of their usual check out schedule of 12 or 1pm. Even in Okada or Solaire, they allow it. But here, I was asking if we can stay until 1:30pm for a late check out and he was just not answering me with customer service. I am not telling them to be lenient but to be understanding since we checked in late. Maybe it is because they are trying to save electricity, but it will not help the hotel's business to get more customers if they will keep that up. We checked out at 1pm. For the free breakfast, you have a choice of Filipino breakfast (tocino, tapa, hotdog, etc) or Western (bacon, pancake, eggs). We order 1 western and 1 tocino. The food was okay. The pool has been under renovation for quite some time now. I saw a review date early 2017 that it is under renovation and as of our stay March 2019, it still is. Overall, I might not go back here. We lived in Makati and we have tried hotels there with the similar price and I could say that you could have stay in a much better hotel or condo at Makati with this amount. (Hint: Airbnb) But Seven Suites is less than 10mins away from Mango Farm Antipolo so it's an advantage if you are attending an event there.
    1 person found this review helpful 👍

  • 5/5 Danny L. 3 years ago on Google
    Very nice place to visit. Although closed for more than a year for renovation. Extra leg and lung power needed to climb up the long staircases. At least you know that people who are there are Covid-19 free. 😂 Very nice view of the city from the top.

  • 5/5 kristine g. 4 years ago on Google
    Place is neat and lots of painting on the reception area. Also do not miss star gazing. It was refreshing and wonderful looking the beauty of the moon and stars ❤ (Uploaded pic from the hotel's "sky watcher")

  • 5/5 Norydee R. 5 years ago on Google
    Thumbs up! Not a perfect hotel but the staff are kind and ready to help your needs. Great overlooking view and the star gazing :)


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