Visit there about one week back . Mr Champika's customer service was really good. But cannot be satisfy with the other services. Inside the room it was clean and was in good condition . But outside it was not even sweep. We booked three rooms and in all three rooms TV didnt work and the A/C also did not work properly. Morning breakfast is not good at all. The tea was highly priced. we had to pay Rs 100.00 for a tea. If any one who is visiting this place please check the prices of food in addition to the room charges.

Decent hotel with good breakfast but the room we had was not the one we booked. No free water or cleaning of the room (even after we asked) don't help in the rating. Overall the hotel gets a 2 star rating but the friendly and helpful staff elevate it to three stars.

Don’t book this hotel. Really bad.. not clean.. Even do not go with family. its really unclean. even not worth for stay. There is no kitchen and need to go out side to find foods.

Worst place!!!!! Not clean at all!!! We called and made a reservation over the phone and when we arrived they are saying there’s no room available. We made the reservation in the morning and went there at nearly 7pm. They are not responsible and do not even care about the guests…. I must say DO NOT GO!!! This place is a DUSTBIN

Situated in Anuradhapura, 1.2 km from the Sacred City, City Resort operates a 24-hour front desk and provides modern accommodation with free WiFi access in the entire property. It features a garden and offers free parking space on site. Fitted with tiled flooring, air-conditioned rooms include a clothes rack, mosquito net, a refrigerator and a TV with cable channels. The private bathroom comes with shower facility, hairdryer, towels and free toiletries. At City Resort, guests may rent a bicycle/car to explore the area, while the friendly staff can assist with sightseeing and travel arrangements. Laundry service, airport transfers and grocery deliveries can also be provided. Housing a restaurant, guests can enjoy a tasty selection of local dishes on site. Special diet meals can be prepared upon request while room service options are available. The resort is approximately 4 km from SLAF Anuradhapura Airport.

Really bad.. not clean.. previously it was nice place and now it very bad to stay. even do not go with family. its really unclean. even not worth for stay. i have booked and paid advance before went there thats the bad part. once you call they are telling some lies do not caught for those lies. if you really want to go there 1st check room and washrooms and then get the service.

Do NOT book this hotel! The high rating is no longer correct now. The rooms had a strong musty smell. The rooms are old and the water heater is faulty and not repaired. It was shown that there was AC when we booked the rooms, but when we arrived, we were informed that the air-conditioning required an additional fee.

Rooms facilities mentioned hv tv facility. But cant connect tv monitor n dialog tv symaltaneouly.so i asked a multi point from owner.he agree to it as at that moment.but when i asked again he said he was busy.so i gave n tried with my device n operate tv.but then suddenly no credit to continues with tv.so i gave up.@night he met me n told he will accomplished my task for only words. At evening we ordered tea for our group.then 1 of waitor came up with dirty cups.then we tell that it then again came up with a piece of hair.so we gote hatred. We took 3 meals but nt good n expensive.my room hot water machine broken n leaking.we orederd 3 triple room n 1 double room.first we informed the order we will arrange 2 triple rooms n 1 double room only.he agreed to give tht triple room to another one.finally he billed it without giving to none of it.so if it know we will arrange it to our driver.This is the poorest place to visit so i didnt recommend to anyone. Owner is very greedy n got benefit with minimum facility.

Had a very good experience. Service is great .

The staff were extremely friendly and always eager to help us. The atmosphere at the lobby is good. The mixed dorm is very hot in the day. No AC. Plug point was not working for many roommates including mine. The breakfast is good but a bit expensive.

Worst experience. Rooms not clean , bathrooms not sanitized, tv did not work. Gates locked and no one was at reception when I arrive a bit late at night . House rules were not communicated earlier and charged super extra when checking out. Their check out time is 11. Where as most hotels is 12 to 2pm and often accommodate late check outs. Not recommended

Be careful about check out. Sudden surprice price chnges can happen.

Worst customer service. We booked via over the phone and got a qote what should include in the package and we confirmed the booking. Once we checked in they also confirmed what we discussed. But when we checked out they are charged separately. It was a horrible experience. Guys when you make a booking please make sure to get a confirmation letter or a screenshot. The owner was showing he is genuine and friendly. But not. Don’t let them to ruin your valuable money.

Great host, clean rooms and a lot of information on activities

Well-placed in the region of Anuradhapura city's culture, sightseeing, religious interests, City Resort offers a most conducive place for you to take a break from your busy days. The thrills of the city center are just 0.5 km away. The hotel, with its convenient location, provides easy access to the must-see destinations of the region.

One of best places to stay near Anuradhapura city. Great welcome and great room service. You can ask what ever you want. The room is big enough and very comfortable and clean with good facilities including hot water shower, refrigerator television.A/C non AC rooms also available. Nice dinning table and beautiful environment Foods also available. Everything is good but parking is not enough. Highly recommended.

Clean rooms, kind and helpfull staff , good place to stay ♥️

Clean rooms, friendly staff, owner is quite helpful and friendly. Very close to Anuradhapura town and Sacred city.

Very poor service. Over charged. No generators. food is terrible. There is a tv but no connection. Don’t recommend for anyone.