Four Points Resort - Anuradhapura image

Four Points Resort - Anuradhapura

Hotel

๐Ÿซค Few days ago I stayed 2night in this hotel with my family. Welcome okay but when we look around the family room the bedsheets not changed and also pillow cases. We complained to the staff and then they changed them. This is disaster. They gave us to room used bedsheets and pillow cases. Inside the... People often mention hotel, staff, good, stay, room, clean, pool, rooms,


Address

Ramanayake Mawatha, Kurundankulama, Puttalam - Anuradhapura - Trincomalee Hwy, Anuradhapura, Sri Lanka

Website

www.fourpointsresort.com

Contact

+94 254 939 938

Price rating

$32/night

Rating on Google Maps

4.00 (151 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (16) staff (13) good (12) stay (10) room (8) clean (8) pool (7) rooms (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nadeesha L. 2 years ago on Google
    Premises - Place was not maintained properly & staff was not wearing masks. Sanitisation was quite poor. Room - Was poorly organized & furniture were covered with patches. There were mosquitoes inside the room. Bathroom - Walls had moulds & light was not working. Toiletries were not provided except soap and no towels as well. Food - Was average (we only had breakfast) & cutlery & plates seemed not clean enough. So we washed them before using & had only bottled water we purchased from a foodcity. Other - No signal for mobiles. Access road was rough. Plus points However, bed was comfortable after a long day. But we used our own bed linen. Located near เถธเท’เท„เท’เถฑเทŠเถญเถฝเทš main road. Overall experience ๐Ÿ‘Ž Not recommended at all.
    2 people found this review helpful ๐Ÿ‘

  • 2/5 bimal b. 1 year ago on Google
    Few days ago I stayed 2night in this hotel with my family. Welcome okay but when we look around the family room the bedsheets not changed and also pillow cases. We complained to the staff and then they changed them. This is disaster. They gave us to room used bedsheets and pillow cases. Inside the shower room was very bad smell. No WiFi. Ceiling is broken. Food fantastic. The hygiene is terrible. I didn't recommend this hotel ๐Ÿ˜•
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Anuradha R. 1 year ago on Google
    Never judge this place from the pictures posted on internet. Worst experience ever had in the history. Management do not know the basic ethics and principles of the hotel and tourism industry.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Leela A. 10 months ago on Google
    I had bad experience. Pool was too small. Drunk persons around the room. Not comfortable for kids. No wifi, no television. We check-in 2pm and sadly check -out in 4pm same day and went to another hotel.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Ben G. 8 months ago on Google
    The rooms were not clean. The bathroom had yellow stains on the floor and the bathroom also had a bad smell. The food was dry and not that good. The pool was really dirty. The blankets were also very dirty. I would not recommend this to anyone
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Lalitha U. 1 year ago on Google
    I made a reservation over phone one week prior to my visit. At that time they didn't ask for any deposit. But when I called in a later day to get some additional information about the stay, they said there is no such reservation and asked more details about the date I made the reservation. So in the last minute, I had to find another place which was very difficult in the Christmas season. I am glad that I made a call prior to my visit, otherwise I am in a BIG BIG trouble to find a place to stay in Anuradhapura in Night time. Hence I never recommend such place to stay. If you really really want to stay (there are more other better places than this hotel) my advice is to do multiple follow up calls to confirm the reservation to avoid last minute hassle.
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Praween M. 1 year ago on Google
    I checked in on 2022 11 26 afternoon and checked out on the following day morning. I booked two double rooms for four persons including me. Booking part was easy. No advance payment required. Rooms were comparatively ok for the paid price. In my room there was dialog tv, but not working. Reason was the dialog tv bill was not settled by the hotel. Hence we had to stay there without tv facility. The management was informed about the issue, but the response was not good. The other point was No wifi during my stay. Food They promised to arrange buffet for dinner and breakfast if there were more booking in that dates. Fortunately there were several bookings and got the buffet. 6/10 can be given for the foods. When we were eating there was a power failure, and the hotel started the generator. However it was run only for 10 mins and it was gone. So we have to wait until the power restored. Using torch lights we completed the dinner. I would say the staff is friendly. The place is ok for the price (11,000 lkr for half boarding two adults). Using the available resource they could have given better service for the customers than they did during my stay.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Avindra S. 1 year ago on Google
    We had very bad experience at this hotel. Not a drop of water in the morning to wash.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Raweendra K. 1 year ago on Google
    This is very good place to stay near Anuradapura. Service is excellent. Very clean.

  • 5/5 Kelum W. 2 years ago on Google
    The rooms are clean spacious and it has a nice clean pool it has peo tv . It has a front desk and bagbaggage services and tea making aminities. good place for families

  • 1/5 HDJ De Silva De S. 2 years ago on Google
    Bathroom & room cleanliness was very bad. Bathroom was very dirty. Food was utterly disgusting. It was not in a good condition to eat. Although the staff, the surroundings & the pool was good. But not recommended. If they hire a better chef its good for the hotel.

  • 5/5 claire d. 2 years ago on Google
    I had this huge responsibility of organizing my sister's wedding and thanks to the staff at 4 Points, it wasn't a burden at all. We received this wholesome package of floral decos, ashtaka, dancing groups offered by the hotel and we had plenty of time to concentrate on other things required for the wedding. When we arrived at the hotel, everything was ready from tip to toe and the staff really worked hard up to our expectations. Specially Hasthika and staff, very big THANK YOU for the friendliness and flexibility throughout the wedding. Some of our guests arrived very late, and still the staff was kind enough to manage the buffet and the food was delicious. The function was like no single hair out of strand..Thank You!

  • 5/5 Jayaweera B. 1 year ago on Google
    Very nice small villa type hotel with a swimming pool. There is a wedding/reception hall at the place. Food is delicious. A place for a small get-away for a busy day.

  • 4/5 Kumudumali M. 1 year ago on Google
    We had a wonderful experience at the Four Points Resort- Anuradhapura. The rooms were clean and comfortable. The staff was friendly and supportive and they makes the customer feels warmly welcome. My special thank goes to the head chef and the supportive staff, for providing delicious food with so much caring. We enjoyed the stay a lot.

  • 3/5 Dilash De S. 2 years ago on Google
    Easy access from Anuradhapura - Mihinthale main road . Ample secured parking . Good , friendly staff. Room and bathroom have good space but both need to be more clean . One of our bathrooms had a frog inside . Pool is ok. Not worth the money you pay but ok for a one night .

  • 1/5 Amila R. 2 years ago on Google
    Booked through Air bnb. Host was not replying to messages Contacted over the phone and whats app and they say cant honour the prices we booked for and sent us higher prices. If we would have gone without enquiring, there will be no rooms for us. They are not reliable. stay away!!!!

  • 3/5 Time Travelers I. 2 years ago on Google
    A hotel built in a sprawling area and lots of open space to move around. Managed by warm and friendly people this hotel offers comfy rooms, lawns and a great swimming pool. They should upgrade their menu and the food served, as firstly it takes a whole lot of time to come to the table and secondly the portions are very small which is not suitable even for one adult. The breakfast spread has very few options to choose also. Apart from the snails pace service & the food every other aspect is ok.

  • 5/5 Sajith G. 9 months ago on Google
    Food and staff is very good, but bathrooms are not clean and some accessories are broken. I think the staff needs to be trained about cleaning

  • 5/5 Sadeepa P. 1 year ago on Google
    Stayed here with family during a vacation. I think this resort a hidden gem. It has a good pool and spacious room. Staff was friendly and supportive.

  • 3/5 Warnakulasooriya Marion Ruwantha T. 8 months ago on Google
    No lift/freight elevator to carry sound gear to the 2nd floor. Had a torrid time.

  • 4/5 Muthuwadura Hasitha De S. 6 months ago on Google
    Very good hotel in Mihintale road.Only 6km to the rock. The service is good. Food menu is in village style. The pool is the negative part of the hotel.


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