Susil Motors - Hero MotoCorp image

Susil Motors - Hero MotoCorp

Motorcycle dealer

· In-store shopping · In-store pick-up · Delivery People often mention service, bike, services, good, Good, vehicle, Hero,


Address

NO 4\898, Erode Main Road, Kullampalayam, Gobichettipalayam, Tamil Nadu 638476, India

Website

dealers.heromotocorp.com

Contact

+91 70944 23250

Rating on Google Maps

4.00 (386 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 7:30 pm
  • Saturday: 9 am to 7:30 pm
  • Sunday: Closed
  • Monday: 9 am to 7:30 pm
  • Tuesday: 9 am to 7:30 pm
  • Wednesday: 9 am to 7:30 pm
  • Thursday: 9 am to 7:30 pm

Featured Reviews


Frequently mentioned in reviews: service (22) bike (18) services (11) good (8) Good (7) vehicle (7) Hero (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 SARATHKUMAR R. 2 years ago on Google
    Good showroom for hero bikes Myself as a customer from since 1998 from my childhood days...herohonda CD100ss... Still now In Glamour 125 Going to service with my dad Excellent service center, maintaining a bike in time which helps in safe ride Sales also good, Insurance providing in time to Time Proper response with humanity 👍👌👌👌👌 Thanks Susil Motors... Like it and I enjoy the Susil it for a part of my family🌾🌾🤩🤩
    3 people found this review helpful 👍

  • 2/5 Ragav G. 1 year ago on Google
    I've left my bike (xtream 200R) for service today morning 8.30 3rd bike to service and mentioned that the gear is not correctly engaging, petrol leakage, chain spracket noice, indicator not working. they've asked me to come at 12.00 at the noon I went at 12.30 when I was riding the bike found the same problem and mentioned them about it and they said it will be cleared by 2.30 then I came again at 3.00. Then they said they have test drove the bike and it is good so I paid the amount of ₹1017.00 and still faced the same prblm and I've asked a person from service to drive the bike then the person said the gear is not engaged and he asked me to leave the bike today for the service I said I need the bike bcoz I need to go to Chennai in this bike so I need it soon and I'm still waiting now it is 5.10 pm still waiting on the customer lounge I'm in a hurry of some personal issues but not yet delivered the bike pls don't do this again pls deliver the bike on the promised time. I've received my delivery at 5.16 pm. When I returned home found that still my bike had petrol leakage and the indicator is also not working very bad experience
    3 people found this review helpful 👍

  • 1/5 Annaa S. 2 years ago on Google
    I have serviced my Hero Passion Pro (Tn:36:AT 2842) on 15.12.2021.But my vehicle doesn't run properly. I am not satisfied with the service provided. I have never seen such a worst service The complaints are not rectified. The way they treat the customers is also bad. Kindly look into the matter.
    2 people found this review helpful 👍

  • 1/5 Shyam S. 2 years ago on Google
    Please my humble request is don't go Susil Motors Service Center. I serviced my Hero Honda Spelnder. But very versatile worst in service. The bill was Rs.4700. But no milage .So don't go Susil Motors.
    1 person found this review helpful 👍

  • 1/5 Puviarasu E. 1 year ago on Google
    To be frank, Initially(back in the days of 2018) their services were good. Now a days I am not sure, what went wrong. They are totally waste.I have bought Splendor Plus Vehicle by Jan 2013. All my services were good until 2018. But last three years, they are poor at services. On Nov 25 2021 did normal services, my bike was good condition before the services, but after that services, my bike becomes pathetic conditions like oil leakages, they haven't checked chain loose-tight, they have exchanged with spare parts (carpeter's speed adjustment screw) with another bike's one that caused a lot of issues with smooth slow speed running. I was monitoring while returning from that services to home(25 kms far from their service center) and got un-satisfied with services, and I called up them asked for reason, then they have told me to bring back the vehicle, I did bring back my mike all the way to 25 kms in a week of time, they have did something for few minutes and they said it's good now sir. However I had all the complaints again. JUST BE CAREFUL WHILE PROVIDING VEHICLE TO SERVICE CENTERS LIKE THIS. I assuming that they don't have well trained technicians which causing and spoiling their whole reputations what they have gained so far. I don't know about other branches, I am speaking about Sushil Motors - Gobichetty Palayam Branch. There is no negative ratings, if so I will give this service center as bottom ratings. Pathetic services. Technicians(Especially who are handle bikes during services) laboured at Gobi Branch are poor skilled.
    1 person found this review helpful 👍

  • 5/5 PVK V. 1 year ago on Google
    Good in price,excellent service .....12 years bike serviced ,no negative feedback .I like very much of bike service .

  • 5/5 geetha g. 1 year ago on Google
    Good Staffs And Service Also Very Nice .

  • 1/5 Guru V. 1 year ago on Google
    Spare parts take 3 weeks to arrive, even for common segment motorcycles. Visit if you are absolute patient person. If not you will be disappointed.

  • 5/5 Karuppuchamy R. 1 year ago on Google
    Nice showroom with good service....Good staff with smiling face service.

  • 5/5 Naveen K. 1 year ago on Google
    Good service and fast delivery of vehicle. This is not a paid review.

  • 1/5 Man M. 1 year ago on Google
    I came today for placing my bike passion pro visor they called from the spares but when I came to the showroom they are saying to wait for 2 hours service advisor behaviour is also bad hero is becoming now a days zero

  • 5/5 Vineeth S. 1 year ago on Google
    Good dealership with neat and clean facility. Excellent staff response.. I bought a New Hero Passion Xtec and the vehicle is Superb Smooth for daily commuting. Great product Hero motocorp...

  • 2/5 Bright N. 1 year ago on Google
    Poor service.i bought duet from hero .the petrol tank lock doesn't work properly .many times I went for repairing but till now I'm facing the same problem.very worst

  • 4/5 Shanmuga Prabhu R. 6 years ago on Google
    Good service

  • 2/5 VEDAN K. 2 years ago on Google
    No body clear explain about bike schemes.. there is no clear vision for customers

  • 5/5 PRASANTH T. 2 years ago on Google
    Excellent vehicle service provided by the susil motors... Not only service their showroom vehicle but also provide service from other districts vehicle..

  • 5/5 JP d. 1 year ago on Google
    sir good evening On the 13th, by God's great grace, God graced me to purchase Splendor Plus xtec Canvas Black Color by Hero Technology. The technical infrastructure services are amazing and I felt a different experience while riding the cab. Actually the XTec model is different.My sincere appreciation and thanks to the Hero technicians who made it.


Call +91 70944 23250 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair-accessible car park
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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