Thomas Cook image

Thomas Cook

Travel agency Tour operator Currency exchange service

😠 Horrible experience !!! Kindly avoid visiting this place for group tours and travels... you will end up loosing all your money. Specially avoid Mr. Scam Panduranga the in charge of Thomas CROOKS malleshwaram branch. Completely pathetic and disgusting behavior!!!!! People often mention Thomas, service, forex, Cook, good, experience, card, staff, helpful, exchange,


Address

Door No 231, Sampige Road, Opposite Pakshala hotel, 15th Cross, 2nd Main Rd, Malleshwaram, Bengaluru, Karnataka 560003, India

Website

stores.thomascook.in

Contact

+91 96194 75496

Rating on Google Maps

4.50 (796 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 AM to 6 PM
  • Saturday: 10 AM to 6 PM
  • Sunday: Closed
  • Monday: 10 AM to 6 PM
  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM
  • Thursday: 10 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: Thomas (21) service (19) forex (19) Cook (17) good (16) experience (15) card (14) staff (14) helpful (13) exchange (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 GST C. 2 years ago on Google
    Horrible experience !!! Kindly avoid visiting this place for group tours and travels... you will end up loosing all your money. Specially avoid Mr. Scam Panduranga the in charge of Thomas CROOKS malleshwaram branch. Completely pathetic and disgusting behavior!!!!!
    4 people found this review helpful 👍

  • 2/5 DHANAPAL R. 2 years ago on Google
    I never thought that we will face so many issues like, hotels -poor service, poor quality of food, hotels allotted 16, 30 kms away from main tourist places, no tv,
    3 people found this review helpful 👍

  • 5/5 Ketan S. 4 months ago on Google • 416 reviews
    First time visit for currency exchange and the process is seamless. Once your documents are approved, you can get the exchange done fast. Process takes less than 30 mins

  • 5/5 latha s. 2 years ago on Google
    Good Service, Good ambiance , one stop for all our Travel Needs..
    2 people found this review helpful 👍

  • 4/5 ƝⱥVǝeȵ �. 2 years ago on Google
    Quick service for currency conversion Mr Raymond you were very helpful and quick Do switch on AC. It was getting pretty hot.
    2 people found this review helpful 👍

  • 5/5 Abhishek M. 1 year ago on Google
    Amazing experience with executive Raymond . Hassle free one currency card usage.
    1 person found this review helpful 👍

  • 5/5 Poorna K. 1 year ago on Google
    Thomas Cook exceeded my expectations in every way. Their attention to detail, exceptional service, and curated experiences made my Paris trip unforgettable.The services provided were top notch and the staff was very friendly and helpful. Thanks !
    1 person found this review helpful 👍

  • 4/5 Deepak V. 7 years ago on Google
    Offers very competitive rates on travel cards and cash. Be sure to book and pay online for what you want before going here to reduce the wait. Their customer service was satisfactory except for the fact that they refused to give anything but notes of ridiculously high denominations like 500€
    1 person found this review helpful 👍

  • 5/5 Ananya S. 2 years ago on Google
    Very professional service. It took only a day to get my foreign exchange done and get my forex card activated.
    1 person found this review helpful 👍

  • 5/5 Ajay Subramanya R. 9 months ago on Google • 13 reviews
    I had a great experience at Thomas cook Malleshwaram for my Swiss trip...Mahin took care of every detail and the trip was smooth, flawless...Really want to thank and appreciate Mahin for the great work and coordination, planning...looking forward for more trips with Thomas Cook ....Thanks

  • 5/5 Vaishali V. 5 months ago on Google • 7 reviews
    Recently visited the Thomas cook branch for my trip to Thailand. I appreciate the way they handle the clients. Very polite and cooperative. Also received some tips for my travel. I am very much satisfied with my visit.

  • 5/5 polakammasrinivas n. 4 months ago on Google • 7 reviews
    Sending money with Thomas Cook was simple and fast. People working in Thomas Cook are very helpful, like the guy “Punit Raj” helped me a lot. Thank you so much 🙏

  • 5/5 Harshitha M S. 4 months ago on Google • 6 reviews
    The service was really good, fast and convenient. Got the best rate for my forex card ; thanks to Aarthi for helping me .

  • 5/5 Ranganathan H. 1 year ago on Google • 4 reviews
    I want to thank Harsha from Thomas Cook, who made sure my family had an awesome time at Sikkim. We got a fantastic itinerary and thanks to Harsha , had a great time at Sikkim. Startng with the driver, the vehicle, the hotel and the overall experience was very good. My family built some great memories. Thanks Harsha and keep up the great work.

  • 5/5 Aswin C. 5 months ago on Google • 4 reviews
    Thomas Cook Foreign Exchange offers a reliable and convenient service for currency exchange. Their rates are competitive, and transactions are efficiently processed, making it easy for travelers to obtain foreign currency hassle-free. The staff is knowledgeable and provides assistance with a customer-centric approach. Whether for business or leisure, Thomas Cook Foreign Exchange ensures a smooth and trustworthy experience, enhancing the overall travel preparation process.

  • 5/5 Bangaru R. 3 months ago on Google • 3 reviews New
    I recently visited the Thomas cook branch for my trip to uk.I appreciate the way they handle the clients. Very polite and cooperative.

  • 5/5 Brian F. 10 months ago on Google
    I visited Thomas Cook for Forex card and pounds for my travel. Their service is quick and they give the beat price possible. I got my Forex card within half an hour

  • 5/5 Ajay R. 1 year ago on Google
    Very professional and polite staff here at the Malleshwaram branch. Was attended to by Mr Sai. He told me in advance of the requirements and processed my Forex requirement very quickly and efficiently.

  • 5/5 Charanya J. 1 year ago on Google
    It was my first time contact with Thomas Cook and the experience was wonderful. Each and every Thomas Cook staff were very supportive. Thanks and looking forward for more engagement in future.

  • 5/5 Avinash Kumar Y. 1 year ago on Google
    Recently visited this branch for getting Borderless prepaid travel card. I would like to thank Lata for assisting me with smooth application process. Great customer experience overall.

  • 5/5 Preeti H. 1 year ago on Google
    I had veen there for currency exchange, the service is very good. People there are very friendly and quick service. Raymond was one whom i have interacted with and he me with useful information required and was very friendly person.

  • 5/5 jayshree b. 9 months ago on Google
    Very efficient and helpful staff Mr. Maahin was very good and helpful in giving us information and helping us through the tickets and visa. The Forex experience was very smooth and quick with efficient staff. Will certainly comeback for many more services from Thomas Cook.

  • 5/5 k.vishag C. 10 months ago on Google
    I had a smooth experience with respect to foreign exchange transaction. While I was abroad, the manager - Mr Nithin immediately took up my request to load forex into the card. Brilliant effort. Kudos to Nithin and His team.

  • 5/5 Chinmai I. 9 months ago on Google
    I had a very good experience with Thomas Cook. The foreign exchange process is very hassle free and the staffs are very cooperative and friendly. Aarthi Kodi was very efficient and friendly. Thank you Thomas Cook!! 🙂

  • 1/5 Ashok M B. 9 months ago on Google
    One of the worst tour I ever had with you in my Leh Ladak tour. Mr Shailesh who was our tour manager never bothered about the travellers. He never bothered to provide basic Oxygen cylinders in our trip which was at a high altitude. A complaint was raised. A senior executive Ms Ridhhi from your organisation defended the staff.

  • 5/5 Blue B. 4 years ago on Google
    Centrally located. Good staff. They answer with a smile. Highly trusted.

  • 5/5 Varsha Arun K. 5 months ago on Google
    They were helpful. Ms.Aarthi was quick, efficient and helped us with our requirements. Thank u Aarthi. All the best.

  • 5/5 BNN y. 9 months ago on Google
    I visited Thomas Cook for students forex card and currency exchange..process was explained, documents collected and forex card and currency was issued immediately after the process and documentation, staff was friendly and very helpful

  • 4/5 Kashish J. 6 months ago on Google
    The organization has a pretty good environment and staff members are polite and good to one another. The experience and joy of learning is also very helpful.

  • 5/5 Jayashree R. 1 year ago on Google
    Fantastic assistance for issuing forex card in short notice with good timely inputs for future transactions. Good service!

  • 3/5 Manish Varma R. 4 years ago on Google
    Everything thing is good but don't pay amount through internet they have some issue with local centers. Pay the amount directly when u visit there office. I had this issue & waited for nearly 2 hrs by making payment online.

  • 4/5 Aadish K. 6 years ago on Google
    The place is good. I've been here for trip booking and foreign exchange. The staff is friendly and approachable. Getting there takes some time since the road in front of it is traffic laden and the entrance is a little hard to locate. Also there are queues at some points of the day.

  • 5/5 Icie H. 2 years ago on Google
    Excellent place for foreign exchange and forex card issue. Helpful and friendly staff.

  • 4/5 V G. 2 years ago on Google
    3.85 for making us wait. 4 for perfect execution.

  • 5/5 M P Akshay K. 2 years ago on Google
    Hassle free and easy forex services

  • 5/5 Kanagasabapathy R. 3 years ago on Google
    Excellent response from the team. They are very helpful while buying as well as selling forex.

  • 4/5 Bharath S. 3 years ago on Google
    Good place to get travel solutions. I purchased forex for my US travel. Their forex card is working flawlessly. I also purchased a travel insurance. You just need to go with all your travel documents and work will be done in less than half a day.

  • 4/5 Sridhar R. 2 years ago on Google
    For flight ticket , ask for Varsha.

  • 4/5 Shridharan K. 3 years ago on Google
    Very quick service, although I did go very early in the day and there was no one.

  • 5/5 Krishnanand p. 1 year ago on Google
    Very Courteous Staff at this Malleswaram Office especially Raymond who was very quick and knowledgeable person .

  • 1/5 Harish A. 11 months ago on Google
    I used to visit this place a few years ago for forex. I'm writing this just now after visiting their malleshwaram branch they wasted 1 hour of my time to attend to me. Finally when I wanted get forex, there was no stock and the employee attending to me was constantly interrupting me by picking up useless phone calls. She didn't bother to initiate forex, she wasted her time chit chatting. Pls fire all these employees and hire dedicated people.

  • 5/5 Abin D. 1 year ago on Google
    Excellent place for foreign exchange, forex card issue and overall Good service.

  • 5/5 Kathy P. 1 year ago on Google
    The forex team over here were so polite and helpful, they processed my requirement in a short period of time

  • 5/5 Vishwas H K. 1 year ago on Google
    Raymond was helpful in assisting me in exchanging my Thai Bahat at a reasonable & competitive price. Thanking him for his assistance.

  • 5/5 Krishna S. 1 year ago on Google
    The experience was really great. The service I received was so smooth and loving, especially the Forex department took special care and interest. Thank you so much for the warm behaviour.

  • 4/5 Arun S. 1 year ago on Google
    Good service by Panduranga and his team. Need to mention specially about Anish Gowda, who took special care, while planning for our itenary. And Raymond too was very supportive in getting us the forex currencies and the card. Good luck to Panduranga and his team..

  • 5/5 Spoorti S. 1 year ago on Google
    Latha mam and her team did an excellent job. They personally take care of all of the transactions. She takes care of any issue and resolves it immediately- even when the office is closed. The entire team is extremely kind and they are very helpful! Definitely recommend 👍

  • 5/5 ravi g. 1 year ago on Google
    Excellent service by Panduranga GM and Versha Manager

  • 4/5 meti p. 1 year ago on Google
    Naveen, Raymond and Other Staff were helpful and could fulfill my requirement. Time taken for processing was bit longer, as systems weren't working, overall had a good experience

  • 5/5 Santhosh S. 5 months ago on Google • 2 reviews
    Had a great experience with them, especially Arthi K from the foreign exchange department helped me with the complete process, even other faculty is so friendly, help you with every needs.

  • 5/5 Naveen K. 4 months ago on Google • 1 review
    Very good service and quick response. Punith Raja sir was very good and the way he approaches to the customers and clarifying the doubts was excellent.

  • 4/5 Priya Y. 4 months ago on Google • 2 reviews
    Good team. Cooperative with all my forex needs. Always a smooth process.

  • 5/5 jagadesh p. 4 months ago on Google • 1 review
    Thomas Cook Forex provided an excellent money transfer experience. Special thanks to Punith Raj for his outstanding assistance and guidance, making the process smooth and efficient. Highly recommend!

  • 5/5 Prateek V. 3 months ago on Google • 2 reviews New
    I suggest to get the services via the Thomas Cook website, instead of directly going to a branch. This way you save about 5 percent (depending on your requirements). In any case, the services at Thomas Cook Malleshwaram are very good and the staff is responsive. Recommended!

  • 5/5 Dhanu r. 3 months ago on Google • 1 review New
    Good service, approachable.

  • 5/5 Soumya S. 3 months ago on Google • 2 reviews New
    quick service.. polite staff.. good place for forex with good rate.


Call +91 96194 75496 Open on Google Maps

Trends



Last updated:

Similar Travel agencies nearby

Namma Trip image
1
Namma Trip
Tour operator
😠 Went for Skandagiri Trek with them and it was probably the worst organised a trek could be. There was an insane level of crowding at the security check which did not even make sense as none of the bags or the IDs were checked. The trip guides did not even introduce themselves and we're not at all pr...
4.60 (8.9K reviews)
Karnataka Hikes image
2
Karnataka Hikes
Outdoor activity organiser
👍👍 I had an amazing experience it was my first solo trip with Karnataka Hikes. The team leaders Shruthi, Suhas, and Chiru they were excellent ...I never felt alone throughout the trip and even made new friends.Thank you Karnataka Hikes for making this trip one of the best out of the best to me.
4.80 (3.3K reviews)
Thrillophilia Travel image
3
Thrillophilia Travel
Sightseeing tour agency
😠 Pathetic service so far. Have paid for super deluxe rates just to be put in standard rooms Trip coordinator keeps saying that the operations team aren't responding due to xyz reasons. Wouldn't recommend them Below photos are from the so called super deluxe bathroom which is their highest available p...
2.70 (2.5K reviews)
Thomas Cook image
4
Thomas Cook
Travel agency
😠 I regret to write this review, but I feel compelled to share my incredibly disappointing experience with the assistant service provided for our recent trip. The level of service was absolutely abysmal, and to make matters worse, our visa was not provided on time, leading us to cancel our entire trip...
3.70 (1.5K reviews)
Durgamba Motors image
5
Durgamba Motors
Travel agency
👍 Durgamba Motors, a prominent bus service operating primarily in the Mangalore, Udupi, and Kundapura regions, is well-regarded for its reliable transportation services. I would confidently rate Durgamba Motors 4 stars for their commendable service. One of the standout features of Durgamba Motors is...
4.00 (1.3K reviews)
Last updated:
()