Shuttle Delivery image

Shuttle Delivery

Meal delivery โ€ข Establishment service โ€ข Delivery service โ€ข Grocery delivery service โ€ข E commerce service

๐Ÿซค It's decent since foreigners can easily use it. However delivery is very expensive so its better to just do take out from your favorite restaurant or just order by phone and have the company it's self deliver since most places in Korea offer it and it will be cheaper. I've waited over 2 hours for my... People often mention Shuttle, delivery, service, order, time, customer, Korea, great, restaurants, Seoul,


Website

www.shuttledelivery.co.kr

Contact

+82 2-1661-8482

Rating on Google Maps

4.20 (80 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: Shuttle (32) delivery (29) service (29) order (18) time (15) customer (14) Korea (9) great (9) restaurants (9) Seoul (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 SM C. 5 years ago on Google โ€ข 351 reviews
    Okay, so I tried out the shuttle app for the first time. It's fast, convenient, and the number of available vendors is pretty impressive. I got a couple sandwiches as well as soup and coleslaw from Crave's and it was amazing. It was honestly the best sandwich I ever had, in Korea. Don't miss out.
    2 people found this review helpful ๐Ÿ‘

  • 2/5 Garrett L. 3 years ago on Google โ€ข 50 reviews
    It's decent since foreigners can easily use it. However delivery is very expensive so its better to just do take out from your favorite restaurant or just order by phone and have the company it's self deliver since most places in Korea offer it and it will be cheaper. I've waited over 2 hours for my food before using shuttle.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Seoyeon C. 4 years ago on Google
    I always use Shuttle to have awesome meal!! They have various restaurant more than other food delivery app. The food is more delicious because of its nice customer service with fast delivery !! โ™กโ™ฅโ™ก
    2 people found this review helpful ๐Ÿ‘

  • 2/5 Anderson K. 4 years ago on Google
    Pizza took over 50 minutes to delivery, came COLD!!!, food thrown around in the box, and absolutely no response from Shuttle customer service. This is the last straw. Shuttle has brought by far more frustration than satisfaction the last couple of times I used it. I had issues on the last four of my five orders. This will be the last time I use Shuttle.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 A B. 1 year ago on Google โ€ข 66 reviews
    One star is still too much! The charged me 10,000 KRW (>7โ‚ฌ) for the delivery and the food came cold as ice. Waiting time more than ONE HOUR! Complaining about this incident the "customer support" just wanted to refund the deliver charge. Not the food which was another 43.000 KRW. In the end I opened a PayPal case. WARNING! AVOID THIS SCAM! Order number: 3101- 20230416
    1 person found this review helpful ๐Ÿ‘

  • 5/5 adelene k. 1 year ago on Google โ€ข 19 reviews
    This is the only food delivery app made available to foreigners that I have found. Payment is by any creditcard(does not need to be local). Userfriendly and great customer service with very prompt responses. I have been ordering on Shuttle every single day!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Wantana S. 3 years ago on Google โ€ข 6 reviews
    I ordered with Shuttle at least 2-4 times a month (mainly weekends) and Iโ€™ve never had any problems. I like the food choices. My family and I rotate out which restaurants to order from. The delivery times were correct the majority of the time. The few times it came a few minutes later, I know was always due to traffic. And the drivers were always apologetic and very nice when they arrived. Iโ€™m honestly very grateful to have Shuttle service in the Osan Air Base area to bring us food to our house. We will continue using them until we leave. I highly recommend this service.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Daash 2 years ago on Google โ€ข 3 reviews
    I ordered food and I received spoiled meat.. I contacted the site by sending them an image they preferred to believe the seller.. As if the seller was going to say = yes I sent a rotten meat. Already the price of their shipping and fees is super expensive but they have no respect for their customers so I deleted my account I strongly advise against this site. Those who live in Korea there are plenty of top Korean sites like baedal and it's cheaper I advise you to order on this kind of site.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Adam C. 3 years ago on Google
    A great selection of food delivered quickly!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Part Time C. 3 years ago on Google
    Way better than UberEats. ๐Ÿ’š
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Patrick T. 3 years ago on Google
    Order from Shuttle weekly. Delivery always within the time promised and they have a great selection of restaurants to choose from.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Aly S. 3 years ago on Google
    Great service, very sincere, and always striving for improvement. Not perfect, but itโ€™s come a long way in the past couple years. Iโ€™d give it 4 stars instead of 5, but between Shuttle and the other restaurant delivery services weโ€™ve tried, Shuttle is the only one that doesnโ€™t seem to have any trouble finding our house!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Martin B. 3 years ago on Google
    Having a Shuttle account means 1. Access to a wide variety of foods 2. Ease of use as a foreigner in Korea 3. Great opening and closing hours What's not to like?
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Itaewon S. 3 years ago on Google
    Always professional and courteous and a HEAVEN SENT service on lazy Sundays and during this lockdown!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Jane P. 3 years ago on Google
    I use Shuttle as a customer and we also use the delivery app for our resto and we are so grateful bcz the company simplifies getting great food for a busy life. :-) Ty <3
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Keith W. 3 years ago on Google
    Fast, convenient, and most importantly, high quality service. What would I do without you??
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Jonathan M. 3 years ago on Google
    MUST-HAVE APP IN KOREA. Shuttle is the best app for foodies. They work exclusively with the best ๋ง›์ง‘ and international restaurants in Seoul. Their packaging and service are world-class. And it's the only delivery service in Korea fully available in English - from the app, the menus, customer service, and delivery people.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Ben F. 3 years ago on Google
    There really is no better service for food delivery than Shuttle. They have a great team of riders and support staff, and I love the fact that they are in tune with the local community. I'll always support local businesses that consistently provide amazing value.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Mark B. 3 years ago on Google
    Shuttle is there for me. They are there when I'm hungry and I just want to chow down on some chicken, sandwiches, or Indian food. Shuttle is there for me when I'm hungover and I have no desire to leave my house. Shuttle is there. For me. And for you.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Tim T. 3 years ago on Google
    Great app with excellent customer service.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Philip C. 4 years ago on Google
    I ordered food from Shuttle for many years and never disappointed. Great Company run by great management.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Jolene F. 3 years ago on Google
    Dope food delivery app! Works with some of the best restaurants near Army and Air Force bases outside of Seoul. Really quick service, makes ordering delivery in English super easy.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Andrรฉ Tito V. 3 years ago on Google
    Simply a must-have app to order from if you live in Seoul. Easy payments and an awesome selection of restaurants I once had an order go to the wrong address (from one of their partners, Barogo) but they were quick to investigate into the matter and rectify it
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Han River H. 3 years ago on Google
    Shuttle are always there when you need them most, whether that be at 10pm after a long day at work, at 12pm for the lunchtime at your desk, or at 2pm on a Saturday afternoon down at the park playing viking chess and drinking beers with friends. Excellent service, great company.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Matthew 2 years ago on Google โ€ข 108 reviews
    Shuttle is Deliver to your Sweet Home Whenever and Wherever For your Meal

  • 4/5 al-amin H. 1 year ago on Google โ€ข 82 reviews
    Great

  • 1/5 Timothy G. 2 years ago on Google โ€ข 58 reviews
    Tried Shuttle for the first and last time. Heard about it by word of mouth so was looking forward to using it. For a better experience I would recommend having a Korean phone number... My first order attempt was cancelled because I did not reply on the live chat. However there is no instruction or notification to tell you this. The app also takes your KakaoTalk number, but will not use it to contact you. My Second order attempt went better but I kept the live chat open for any communications. They needed a means to contact me to meet the driver, when I had instructed to meet in the lobby of my hotel. Got a message to meet driver so as to not waste his time. Saw him outside so I waved to come in and he waved back for me to come out because he didnt want to get off his bike. It also wont give you an ETA or any information while your order is processing, which can sometimes take awhile... This means you don't have an idea when your food will arrive until the restaurant starts making it. I wasnt impressed... Wont be using this again. I am sure that everyone who is giving it good reviews has a phone number in Korea.

  • 5/5 Knox S. 10 months ago on Google โ€ข 16 reviews
    I've always received consistently good service from Shuttle. They are the go-to for food delivery in Seoul with all the best restaurants spanning every food type you can think of.

  • 5/5 Shawn M. 3 years ago on Google โ€ข 6 reviews
    Shuttle is an amazing service for the expat community in Seoul. The app is ridiculously easy to use, all in English, & I love that it's constantly updated -- one of the best most recent additions is that your credit card info can be saved --> no more re-entering! I also love that I can toggle a button to tell the restaurant NOT to pack plastic cutlery, which saves the environment. You can track your orders better through the app now too. Keep up the great work, Shuttle! :)

  • 5/5 Quint L. 4 years ago on Google
    Easy to order food online in Korea, I like it!

  • 5/5 Ciaran D. 3 years ago on Google
    An unbelievably professional service delivering from all the top restaurants and bars in Seoul. The app is super easy to use and the delivery drivers are top class and very friendly. Keep up the great work

  • 1/5 - L. 6 months ago on Google
    My order was delayed for an hour and the customer service staff named Tammy was really really condescending and unhelpful.

  • 5/5 Hindson H. 3 years ago on Google
    We had a big group order so we didnโ€™t know what to expect. However everything we ordered arrived and hot enough to enjoy! Would use again for personal or group deliveries.

  • 1/5 Sneha B. 3 years ago on Google
    The worst delivery app. They always delay orders. They are so understaffed that they cannot handle large orders and hence delay orders by a minimum of 2 hours. Everytime I order, i feel this time it'll be better. But it just gets worst with every order. Ridiculous service.

  • 5/5 Mike A. 3 years ago on Google
    There are a lot of delivery services in Seoul, but Shuttle has so many restaurants that you can only get through Shuttle. And the customer service team is top notch. Thanks for keeping me full over this past year!

  • 5/5 ะะปะธั ๏ฟฝ. 3 years ago on Google
    (Translated by Google) Fast delivery, kebab was delicious Delicious desserts (Original) ะ‘ั‹ัั‚ั€ะฐั ะดะพัั‚ะฐะฒะบะฐ,ะบะตะฑะฐะฑ ะฑั‹ะป ะพั‡ะตะฝัŒ ะฒะบัƒัะฝั‹ะน.ะ’ะบัƒัะฝั‹ะต ะดะตัะตั€ั‚ั‹

  • 5/5 remelus j. 3 years ago on Google
    I like shuttle there are so faste!continue like this it'a good company!

  • 4/5 ๊น€ํ•„์˜ 3 years ago on Google
    (Translated by Google) Good (Original) ๊ตณ

  • 5/5 Aaron C. 3 years ago on Google
    I call these dudes up day or night when Im feining for hot wings. As an american, I need that flavor.

  • 5/5 Mike D. 3 years ago on Google
    This is the best Korean delivery app for foreigners by far

  • 5/5 Ella J. 3 years ago on Google
    (Translated by Google) The delivery people are so friendly every time! The delivery is fast and the menu is varied and delicious! Unlike other apps, there are many different foreign foods, so it's JOA! (Original) ๋ฐฐ๋‹ฌํ•˜์‹œ๋Š” ๋ถ„๋“ค์ด ๋งค๋ฒˆ ๋„ˆ๋ฌด ์นœ์ ˆํ•˜์„ธ์š”! ๋ฐฐ๋‹ฌ๋„ ๋น ๋ฅด๊ณ  ๋ฉ”๋‰ด๋„ ๋‹ค์–‘ํ•˜๊ณ  ๋ง›์žˆ์–ด์š”! ๋‹ค๋ฅธ ์•ฑ๋“ค๊ณผ ๋‹ค๋ฅด๊ฒŒ ๋‹ค์–‘ํ•œ ์™ธ๊ตญ์Œ์‹์ด ๋งŽ์•„์„œ ์ฃ ์•„์š”!

  • 5/5 Linus K. 3 years ago on Google
    Shuttle is by far the best service for foreigners in Korea. It has the best curated brands of cuisine for anyone homesick for non-Korean fare. and dont forget to tip your delivery man!

  • 5/5 Joe A. 3 years ago on Google
    Perfect service for a lazy Sunday... (or any day for that matter).

  • 5/5 Veniese W. 3 years ago on Google
    Shuttle for the win!!! I am trying to working on getting my summer bod together, but need to keep my mouth in the game. I need tasty healthy food to keep me motivated. Best way to end any workout, hit up Shuttle to get me my fuel!

  • 5/5 Ryan G. 3 years ago on Google
    Awesome service. Awesome people.

  • 5/5 Jungsoo L. 3 years ago on Google
    Great customer service, excellent food!

  • 5/5 Reza C. 3 years ago on Google
    Excellent service and makes ordering in English extremely easy.

  • 5/5 ๋ฅด๋„ค 3 years ago on Google
    Having Shuttle in Pyeongtaek has really helped our community. Being able to order food in English was critical during the pandemic. They are always improving their systems and services as well.

  • 5/5 Lin H. 3 years ago on Google
    I've always gotten my food quickly and I LOVE the selections of food they have - especially the foreign ones!

  • 1/5 nandish s. 3 years ago on Google โ€ข 1 review
    I used shuttle delivery from Jan 2019. One of th worst Online Food delivery Ecomerce i south korea. Generaly shutlle commit 45 ~ 60 mins for order delivery. I never received food delivery on time in not even single time. Generally Shuttle take 20 to 30 mins to order placement to restaurants from customer order time. Cooking time 60~70 mins and delivery time 15 to 20 mins for 2 kms radius. This is ridiculous. For order cancel customer wont get any acknowledgement of receipt. Always shuttle say will get refund and also no refund status check information in the website. Till time weather is received refund or not i donot. Most thing is the customer support team arrogant. It totaly waste of money and should be no rating at all for service
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Eric P. 4 years ago on Google โ€ข 2 reviews
    It's by far the best food delivery service you can get as an expat living in Korea. Highly recommend them. If you don't get the drink you ordered with your food, don't worry. Just call customer service and they'll refund it for you or have it redelivered hassle-free. During the stay-at-home advisory, Shuttle has been a godsend. Wish I can give it more than five stars. This app is absolutely Indispensable for people like me!
    1 person found this review helpful ๐Ÿ‘


Call +82 2-1661-8482 Open on Google Maps

Trends



Last updated:

Similar Meal deliveries nearby

Last updated:
()