5/5 Geoffrey G. 7 months ago on Google
I
don’t
typically
do
reviews,
but
in
this
case,
this
one
deserves
one.
Had
my
little
ones
six
month
check
up
with
my
son.
Came
in
and
they
did
the
cleaning
x-rays
fluoride
treatment,
ETC.
Afterwords
there
was
some
discussion
about
potentially
needing
to
do
a
baby
tooth
extraction
due
to
crowding.
My
son
was
a
little
upset
obviously
being
six
years
old
he
was
scared
and
crying
in
the
office.
I
checked
out
at
the
front
desk
Made
a
payment
that
was
due
that
day
left
and
came
home.
I
didn’t
realize
until
the
next
day
that
I
was
charged
the
full
amount
for
the
visit
and
that
my
insurance
wasn’t
ran.
So
I
came
back
to
the
office
today
and
discussed
with
the
front
office
staff
regarding
my
predicament
that
I
paid
the
full
price
of
the
visit
as
a
cash
pay
self-pay,
instead
of
running
my
dental
insurance.
Instead
of
holding
onto
my
money
until
insurance
reimbursement
and
then
refunding
me
months
later,
they
made
it
right
by
refunding
me
my
money
then
and
billing
my
insurance.
They
didn’t
have
to
do
that,
but
it
was
the
right
thing
to
do
and
they
did
me
right,
especially
right
here
before
the
holidays
when
everyone
can
use
some
more
coins
in
their
hand.We
like
this
dental
office.
Everybody’s
kind
and
nice
inside
and
professional.
The
dental
hygienist
do
their
job
like
they’re
supposed
to
and
they’re
patient
with
the
little
ones
inside.
And
they
Dentist
himself
is
professional
and
knowledgeable.
I
just
want
to
say
thank
you
to
the
front
office
staff,
and
the
nice
young
man
upfront
that
helped
me
out
with
this.
You
never
know
what
people
are
going
through
in
life
and
simple
things
like
this,
by
being
genuine
is
an
example
of
the
character
of
this
establishment.
Thank
you
guys.
