1/5 Veronica W. 2 years ago on Google
I
visited
this
location
twice,
both
times
they
struggled
to
use
the
gift
cards
that
were
purchased
at
Costco.
At
the
second
visit
there
was
$32
left
on
the
gift
cards
($25
on
one
and
$7
on
the
other).
My
total
purchase
was
$57
they
used
$26
of
the
gift
cards,
charged
me
the
difference
and
kept
the
card
with
balance.
I
didn't
make
the
correction
because
by
this
time
I
was
frustrated.
It
took
three
(one
was
a
manager)
people
to
attempt
to
deduct
funds
from
the
gift
cards.
It
brought
so
much
attention
to
my
purchase
that
it
was
embarrassing.
They
even
loudly
stated
in
the
beginning
that
there
were
no
funds
on
any
of
the
cards.
This
also
happened
the
first
time
that
I
visited
the
store,
so
I
imagine
that
they
had
the
knowledge
needed
on
the
second
visit.
Not
so.
I
purchased
gift
cards
for
my
employees
to
visit
this
store,
my
concern
is
that
they
will
experience
the
same
terrible
service.
I
am
certain
that
I
am
not
the
only
person
to
use
gift
cards
at
this
restaurant
because
this
is
the
only
Dickey's
in
the
area
and
Costco,
a
bulk
retailer,
is
selling
their
restaurant
cards
in
$100
increments!
If
I
were
to
ever
visit
this
restaurant
again,
I
would
NOT
use
gift
cards
because
it
is
a
challenge
for
the
entire
staff
to
deduct
the
funds
using
the
cards
AND
I
would
double
check
the
charges
because
they
can't
count
either.