Featured Reviews


Frequently mentioned in reviews: hotel (41) great (14) staff (14) nice (14) good (11) friendly (11) stay (11) experience (11) rooms (9) guests (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 נוי �. 1 year ago on Google
    The food is disgusting. So bad!!!! I would say they chose quantity over quality, but with some things, there is not enough, and the line for some things is ridiculous The rooms are broken. The kids club is not fun. Generally, everything feels broken and ran out. The pool close early for no good reason. The lifeguards are only looking at their phone, if they are there.. They always try to shove more things extra charge. Seeing guests as dollar sign. Nothing around. You're stuck with the poor selection you have on the site and nothing else is evaluable. Good only for white trash people
    3 people found this review helpful 👍

  • 5/5 Tamer G. 5 months ago on Google • 39 reviews
    Beautiful Resort It was a real great Vacation with the Family . The Hotel is in a Great Location and has a great friendly super Helpful Staff. Beautiful Views ( Room 1323 Sea View ) was a Great upgrade from the reception . The Rooms were always kept clean and tidy. The Restaurants are specious and big . The Animation Team are wonderful and they kept people busy from 10.00 am Throughout the whole day either at the Pool or the evening Shows. Special thanks to Great Chefs for their wonderful Variety every day. All in all again it was a beautiful Holiday and All the Family loved the Place.
    2 people found this review helpful 👍

  • 3/5 O K. 5 months ago on Google • 107 reviews
    Firstly, I would advise against placing too much trust in the reviews for this hotel, as they are often manipulated by the hotel staff to present a more positive image than is warranted. During my stay with a large group of individuals, many shared the same negative experiences. Certain staff members would offer to provide faster wifi access as a pretext for persuading guests to rate the hotel more favorably. They would even ask guests face-to-face to provide positive ratings and comments, frequently monitoring and reading the reviews immediately. Personally, I felt compelled to delete my initial comment and rewrite it honestly. While the hotel itself is older, it is generally in decent condition. The building and rooms possess good quality, with the majority boasting pleasant beach views. However, our specific room was quite dirty and remained uncleaned throughout our three-day stay. Upon arrival, we noticed coffee stains on the floor in the middle of the room, which were still there upon our departure. Additionally, my wife discovered a ring on the bathroom floor that had been left behind by a previous guest. This indicated a lack of cleaning in both the room and bathroom areas. The restaurant offers a wide selection of dishes that are visually appealing. However, the taste is somewhat disappointing, though still of acceptable quality. It is worth mentioning that half of our travel group fell ill due to poor water quality in the area. It is advisable to avoid consuming ice cubes, freshly washed fruits, and to refrain from using tap water for brushing teeth if you desire a healthy vacation experience. The majority of the hotel staff demonstrated rudeness and used curt language when interacting with guests. It appears that many staff members do not possess adequate proficiency in English. Although I am uncertain of the average tourist's nationality at this hotel, it is reasonable to expect a higher level of English proficiency. On the other hand, the lobby personnel, as well as the management team, exhibited good English skills and were more friendly and welcoming. In summary, taking into account my overall negative experience, I would not recommend staying at this hotel. There are superior accommodation options available in the region.

  • 5/5 Yulia G. 1 year ago on Google
    A very nice hotel! Spacious rooms (not very well maintained) stunning beach,great pools and very helpful staff. We got two rooms for a family of 5 which was great. The food is fine, not delicious but lots of choices so you won’t stay hungry. Overall a very good experience! The WiFi is weak and works best in the lobby. There are shuttles throughout the day to a place with shops, pharmacy etc. there’s also a small shop in the hotel.
    1 person found this review helpful 👍

  • 1/5 Lujain H. 8 months ago on Google
    We didn’t have much of a pleasant experience, the hotel is extremely old and hasn’t been renovated since we last visited here 15 years ago! I think the rooms need a lot of improvements in terms of mattresses as well as the towels and sanitary items… The food menu needs a lot of improvement as well, adding traditional dishes could be a good idea.. I had very bad experience with my breakfast eggs! They were raw… Pool towels are not enough for full capacity as well, we had to wait to get our second towel so we decided to just go for one… And I have to agree with some of the other reviews here about the crew continuously asking us to write reviews and rate our experience.. this should be the case… I hope you consider our reviews as positive feedback and try to improve the hotel! :)
    1 person found this review helpful 👍

  • 5/5 ايمن محمد �. 7 months ago on Google • 44 reviews
    The hotel is very nice and made us happy again. The family was very happy. The clothes are very nice and clean. The restaurant has a large selection of food. We add new things. The room and the video are very nice. Not the last experience with us. The animation is nice and the children are happy.

  • 5/5 sona s. 5 months ago on Google • 9 reviews
    A beautiful hotel with great atmosphere. It might be older, but the architecture is great and so is its location. Suitable for a quiet relaxing holiday. Excellent staff, very friendly and helpful. Very good spa, too. Some guests complained about the food, but I had no problem choosing something every time, and soups vere really excellent, as well as fish every day and the evening barbeque. Strong drinks in the bar,too ;-) It was my second stay and definitely not the last one.

  • 3/5 Gordana �. 6 months ago on Google • 4 reviews
    The hotel is older, but clean. The stuff was pleasant, friendly and able to do almost anything for a small tip (1 or 2 €). We heard few complaints from some other guests (especially women), but we had no experience like that. Some of the male stuff tried to get our attention, but they never crossed the line. Most of them were enjoyable to speak to. We did not like the fact that the manager ordered us to give the review on the spot whilst looking, so here I am re-adjusting it a bit :D The sea is quite rocky, but fine for snorkeling (not much for swiming). All in all we enjoyed the stay in this hotel as there were nice trips we could go for (Jerusalem, Sinai, Petra, snorkeling...) and everyday passed by smoothly.

  • 5/5 Sylwia 1 year ago on Google
    This hotel is placed in a great spot with an amazing coral reef and lots of beautiful fishes so we can admire the underwater world. The animation team is also great, we had zumba with Tiger yoga and dancing every day and it was truly incredible. The food was also great and everyone were super nice and friendly. We liked this hotel a lot and we definitely will be back.

  • 2/5 Mark 6 months ago on Google
    You pay the price of a luxurious hotel for a below average hotel. The customer service is poor and rude, 4 out of 5 employees at the hotel can’t speak English. The food is just average with no drinks included, They want to charge you extra for everything, even things that should be already included. I don’t recommend this hotel if you want to relax and have an enjoyable time.

  • 4/5 RAWAN A. 7 months ago on Google
    We had a wonderful stay at the beautiful hotel and the reason behind this are the wonderful staff of restaurant waiters , pool staff and room service . All the thanks goes to these simple nice people who do the hard work . The only comment which also many visitors shared is the food . Food is good but not great and not high standard . Its ok but very basic must be improved if hotel puts more budget to do higher dishes. Pool , rooms , view all were amazing and charming , clean and family friendly . Would love to go again .

  • 5/5 Mariia L. 5 months ago on Google
    Really nice hotel, the best staff, delicious food in the Mosaique hotel! Mr Osama the greatest man that helped me when I burned my hand, everyone so taking care off their own people. Helpful. Overall will be back definitely!❤️

  • 5/5 Raed A. 1 year ago on Google
    We rested with friends for 10 days, it was fabulously cool and very fun! Very good location of the hotel. Polite staff, delicious and varied cuisine and of course, that cool and lively animators were important to us!! Thanks to the animation team for such a cool, fun and busy vacation! It was great!!! Let's come back here again! Every evening of the show, I really liked Mr. Hotel, and had a fun musical quiz.

  • 5/5 Lorant I. 1 year ago on Google
    I recommend holidays in this place not only in the summer but also in the cold. The best New Year's Eve is New Year's Eve at this hotel. Very good people work in this hotel, well organized and very polite. They create a wonderful place to relax. The hotel organized New Year's Eve for 2023, the best New Year's Eve I've ever been to, an unforgettable experience, a perfectly organized event, delicious food and professional service. Thank you to the organizer of this New Year's Eve because he did a great job! I recommend it with all my heart.

  • 5/5 bitinisa l. 1 year ago on Google
    very beautiful hotel. the atmosphere is so serene and relaxing. service was fantastic but mostly i loved the animation activities, the team brought our vacation to life with varieties of activities to do.very kind and friendly most especially maya, she was amazing. everything was superb. me and my friends will surely come back

  • 5/5 dan d. 1 year ago on Google
    The place is great, everything is good. The food is varied and the rooms are clean. The smile of all the hotel staff made the dealings comfortable. The animation team is wonderful, especially "Manchester". A pleasant personality and the performances we loved. It was a nice experience and we would like to repeat it. I recommend visiting the hotel

  • 4/5 naomi r. 1 year ago on Google
    A very nice hotel. The rooms are big, and the hotel is very beautiful. We had some sand in the bed but the staff were doing everything to make us happy, a huge thank you to Walid from the reception who was very kind and helped with our requests and issues. He is the best receptionist !

  • 5/5 Sylwia L. 1 year ago on Google
    The hotel is beautifully located on the Akaba Bay, the views are breathtaking. Rooms are cleaned every day. The service is very good and friendly, everyone seems to be doing their best to please guests. The restaurant offers various cuisines, everything is tasty. I enjoyed my stay here a lot. Thank you.

  • 5/5 Mariam A. 1 year ago on Google
    We’re very pleased with our stay in mosaique hotel, we’re having a blast here. The room is so clean and the service is amazing. The crew is very friendly too, the whole experience is beyond words and we’re coming again for sure. The animation team is so fun and friendly too <3 thank you so muchhh!!!

  • 5/5 Marwa G. 1 year ago on Google
    The view is amazing, the hotel is very clean, staff is very helpful and friendly. Nice pool and beach. Food is very nice. The hotel was very helpful right from the start, they allowed us to early check in and they provided us with all our needs, thanks to Mr. Wael Ahmed who were so helpful and made our stay very happy and enjoyable. Would definitely recommend and would certainly love to come again.

  • 5/5 Vadim R. 1 year ago on Google
    It's a really nice hotel. The pools were awesome. The rooms were extra clean actually after we complained to the guest relations manager and she did her best, The food was also amazing with a wide selection to suit different tastes. The staff were extra helpful thanks to all of them especially to the guest relations manager she was very helpful and a great image for the hotel she did a quick actions to make the guests stay awesome and she solved all my family’s remarks about the room and the amenities as well . Thank you so much to her and to all the management team.

  • 5/5 Krisztina V. 7 months ago on Google • 2 reviews
    I honestly really liked the place and would have given a five star review by myself but just so you know, when people are leaving some manager guy goes up to everyone and makes sure everyone gives the hotel five stars. I found that really unnecessary since it's actually a really nice place and I don't believe they have any reason to worry about serious criticism. It also makes me wonder how many of the five star reviews have been made this way. But other than that, I really enjoyed my stay here. The food was tasty and there was a wide variety of it, and our room had zero issues with it.
    2 people found this review helpful 👍


Call +20 69 3580800 Open on Google Maps

Trends



Last updated:

Similar Hotels nearby

Cubbon Park image
1
Cubbon Park
Park
Established in 1870, this vibrant city park has walking paths, landscaped gardens & play areas.
4.40 (134.2K reviews)
Citystars Mall image
2
Citystars Mall
Shopping mall
Huge, well-known retail complex with brand-name shopping & diverse dining, plus hotels & offices.
$$ $$
4.50 (130.4K reviews)
Disneyland Resort image
3
Disneyland Resort
Resort hotel
Whimsical resort offering 2 theme parks, character dining & live entertainment, plus fireworks.
4.70 (125.8K reviews)
Makkah Clock Royal Tower A Fairmont Hotel image
4
Makkah Clock Royal Tower A Fairmont Hotel
Hotel
Plush high-rise hotel offering chic rooms & suites, plus sophisticated dining & a spa area.
4.60 (95.2K reviews)
Atlantis, The Palm image
5
Atlantis, The Palm
Resort hotel
Luxury resort offering a water park & an aquarium, plus a spa & multiple upscale restaurants.
4.70 (90.5K reviews)
Last updated: