Worst experience ever, our seats were inhumane our knees had no place to fit I was afraid I'm gonna feel claustrophobic for 4 or 5 hours I'm only 5'5 (166cm). When we told the employees there that these two seats have very small space compared to the other seats they ignored me and one of them started laughing ....the least they could do is find us another seats so we don't bother other passengers I highly recommend choosing another company that respect basic human needs. Here's images comparing the seats

Initially I was delighted that JETT ran buses from Aqaba to Petra, with decent times for a day trip. The cost was 6 JD each way which was great for a tourist. A helpful young lady got me a ticket without too much trouble (still puzzled by the need for a passport). However the rest of the experience did not live up to the standards expected from a new bus facility. There was absolutely no information on display anywhere in the bus terminal nor on the buses, so it was a sense of chaos and confusion. First, I was told to turn up at 7.45 for an 8am bus. No idea which bus, so I followed a crowd to the bus that started boarding around that time. It took 2 people checking my ticket to eventually tell me my bus was another one, which just departed, but fortunately I caught up. This was 7.50am. The bus then went round the corner to th tourist information square, picked up more people, and headed back to the bus terminal again, where all our tickets were checked again and again... as if the manager doesn't trust the bus driver... we set off 8.15. The lady who sold me the ticket said the journey time from Aqaba to Petra was 2 hours. However that's for a normal car. This bus detours considerably via the Wadi Rum visitor centre, and there were two other unnecessary stops (the Lawrence of Arabia train, and a view point plus shop where we stopped for 20 mins). The driver was not in much hurry and was talking on the phone (not hands-free). In the end it took well over 3 hours. To come back, the bus driver insisted I should be back at 3.30pm for the 4pm departure. No idea why. The bus waited till 4pm to leave. This means that I had 4 hrs for my tour in Petra, not the 5.5-6 hrs expected. The driver was on a hurry to get home, so no stops, but he was smoking in the non-smoking bus and had incidents of stressful road rage. I guess this is part of the local experience?

JETT is a great way to move around Jordan if you are not very tight on time and you want to do it by yourself. Bus schedules are good (for example they have a bus leaving Aqaba at 8AM going to Wadi Rum/ 1h and Petra /3h). More convenient that taking the minibuses due to the set times. Tickets have good prices (5JOD one way to Wadi Rum, 6JOD ine way to Petra both from Aqaba, 10JOD Amman to Aqaba). Bus drivers seem kind, friendly and professional. Buses are very clean and quite comfortable - but don't expect fancy. If fancy is what you are after, then pay for a private transfer. PS: ticket office tends to be open till late (they might be 24/7) - we bought tickets at 1AM once. PS2: website /app are quite difficult to navigate for buying online and they do not accept all credit cards. As a small side note, you need to add 3 names for yourself or you will not be able to progress the booking. Enjoy your travels!

I rode on their buses several times. They run a clean and professional operation at a good price and they leave on time. Suggestion: Bring your own snacks for the trip, but the onboard tea is served by a lovely woman for .50JD. 🙂

New station will be an example of modern stations in the kingdom. You can also use the application to reserve your seat online. You can also use JETT to visit touristic places like Petra.

The bus fares for this company are extremely low price. The quality of the buses his relatively High. And the drivers appear to be quite professional. What more could one want?

We took the bus from Aqaba to Petra in the morning and back in the afternoon. The bus was supposed to leave at 8 AM and left at 8:15 AM. At the ticket office everybody told us it takes 2-2.5h to get to Petra, but it actually took almost 4h. We arrived after 12 PM. First it goes to Wadi Rum (~1.5 h), which means a detour of ~1h. It also makes a 20 minute stop at a gift shop with beautiful view. When we returned, it took 3.5h (including the stop at Wadi Rum). I would recommend for Wadi Rum; for Petra only if you make one trip/ day. It was very tyring and frustrating to go to Petra and back in the same day. On the way to Petra we stopped after more than 3h and on the way back, we didn't have any pauses to stretch our legs etc.

In general I recommend it but their service needs to be improved, their staffs behavior with the customers On the other hand I really liked that they opened customs point in their station in Aqaba so you finish everything before you start your trip

We were not allowed to carry our closed and sealed beer cans from aqaba to amman in the cabin by the supervisor, but still the bus attendant and the driver were extremely nice.

Easy way to travel in Jordan. Prices are very good.

My friend and I definitely recommend Jett bus company for their punctual, reliable and friendly service out and about Jordan

There was no working toilet in the Jett bus from Amman to Aqaba

Huge office, helpful staff. I guess they're the most reliable bus operator in Jordan.

To be honest, nothing was good, seats were way too tight. No leg room, even for my mom who is 156 sat with little comfort. They make it sound like more is included in the price than actually is. And everyone is traveling with different agencies so experience will be depending on luck. They will make it seem much better than it is

(VIP Ticket Amman>Aqaba) Helpful, quick staff. Clean bus. Water, hot drinks offered at the start of the trip. Bathroom on the bus wss not very clean, but tolerable. Overall would recommend!

I travelled aqaba to petra and Im little dissapoinred as noone told that its not direct bus with stop in wadi rum but its like tour with stopiver in wai rum 40 min and tgan another stopover before petra for another 30 min .sp finally according schedule the bus shall arrive 10.30_ 11.00 am latest and ww arrived 12.30. I think such information shall be online on jett site and is not .

Four and a half hours’ journey from Aqaba to Amman with a 20mins break next to a shop and toilet. You can book tickets on their website. Smooth and convenient!

VIP is very good you can have two seats together because alot of seats are empty. But the economy class is crowded and not comfortable because someone besides you.

Bright, clean and well furnished coaches terminal in Aqaba. Established in a modern biilding at a convenient spot close to the beach. People at tickets office were polite and friendly. I took the coach to Amman. Fully airconditioned with little noise and snack service it offered a comfortable trip. Price of 10 dinars was ok. My bad experience was that the seat could not keep stable up as it was leaning backwards after some time it was adjusted!!!

the busses are comfortable, the service in the office is fine. Unfortunately i have tried many times to reserve and pay online with my visa card and it never has functioned. they told me in the office that the visa card form europe is not trusted?? makes no sense.

They have good buses and great service you'll not like a bus it's looks like aeroplane and the bus station is like airport I have no complaints at all.

Jett is always on time , smoke free bus , clean and comfortable.

The buses ar on time and the praises ar good Higean is at max Ther is no smoking police and mostly the bus dont stop till the destination

Bus seats are not comfortable, the type of bus has changed and therefore the seat number you booked through the app is different

Not convenience seats The trip to Aqaba takes longer time with them Good prices

Got on the JETT from Aqaba to Abdali (Amman).The Ride was so seamless & comfortable....Ticket Purchase online was easy as pie & Ticket costs were frankly really good compared to getting a Private Taxi same Route....First time experience on the JETT & it was Hassle Free...

Long trip, nice driver, clean bus with air-conditioning, but just one stop after 3hrs. Will be nice if they could do two stops in long trips like this, we needed to go to the bathroom and was a long time of wait.

Modern AC busses. Inexpensive way to travel around. Some have plug-ins some don't. Staff are very helpful and professional. Most speak some English, if not we just used a translator app.

The only bus option. They should do some maintenance to their busses and offices

Really good bus service and nice office/waiting area for passengers. English speaking staff.