1/5 marscel 1 year ago on Google
Stay
away
from
Sassanova!
Purchased
a
dress
from
Stacey.
Got
home
and
decided
it
was
just
too
big.
Returned
to
the
store
two
days
later
with
the
dress
(unworn
and
tags
intact).
This
time
Stephanie
"helped"
me.
I
asked
for
an
exchange
for
a
size
4
(which
they
did
not
have)
so
I
asked
for
a
refund.
They
said
I
could
have
store
credit
only
b/c
that
was
"store
policy".
I
asked
stephanie
to
call
her
manager
to
see
if
they
could
make
an
exception
only
because
I'm
from
out
of
town.
I
said
if
I
lived
locally
it
would
be
no
problem!
She
called
her
manager
and,
in
short,
her
manager
refused
for
no
reason
other
than
it
was
'store
policy'.
Mind
you,
I
specifically
asked
if
it
was
something
they
could
choose
to
do
if
they
wanted
and
stephanie
basically
said
yes
but
it
wasn't
her
call.
So,
this
store
that
couldn't
exchange
for
the
proper
size
choose
not
to
do
the
right
thing
for
an
out
of
town
customer.
Stephanie's
brilliant
observation
was
to
just
'find
something
else'.
This
was
a
$450
dress.
So
you're
asking
me
to
just
"find
something
else"
when
what
I
want
will
cost
me
another
$450?
How
detached
from
reality
can
someone
be?
Stephanie
then
rang
up
the
store
credit
without
me
agreeing
to
it,
then
looked
past
me
asking
the
next
customer
to
step
up.
Seriously
one
of
the
most
inconsiderate
and
rude
gestures
I've
seen
in
a
LONG
time.
How
does
this
place
keep
customers?
Do
yourself
a
favor
and
buy
the
exact
same
stuff
from
stores
like
Nordstrom
or
Shopbop
who
have
fair
return
policies.