3/5 Nat N. 1 year ago on Google • 35 reviews
The
place
is
nice,
facials
&
massages
are
great,
but
their
amenities
fall
short
of
relaxing.
Whether
you're
in
the
sauna,
rain
shower,
or
salt
room,
you
will
hear
EVERY
single
conversation,
every
laugh,
every
cough,
etc...of
every
person
walking
around
there.
They
tried
to
stuff
all
these
things
into
the
tiniest
location,
so
only
had
the
noisiest
places
to
put
them,
&
none
of
the
doors
or
walls
are
soundproof,
which
they
should've
invested
in.
The
salt
room
is
directly
connected
to
their
busy
lobby.
When
we
used
the
sauna,
we
repeatedly
asked
the
staff
to
please
lower
their
voices
&
stop
slamming
doors,
but
they
did
not.
It
shares
a
wall
with
their
laundry
room,
so
you
cannot
relax
when
all
you
hear
are
loud,
giggly
conversations
&
slamming
washer/dryer
doors
&
cabinets
(sometimes
so
loud
you
can
feel
the
'bang!'
as
well
as
hear
it
&
it
makes
you
jump).
No
one
comes
knocking
on
the
partition
to
check
if
you
need
anything
either,
so
I
had
to
put
on
my
robe
&
walk
around
to
find
someone
when
I
needed
some
water,
which
cost
me
10mins
of
my
sauna
time,
which
they
did
not
extend
back
to
me.
Same
as
the
rain
shower.
Trying
to
relax
but
all
you
hear
is
endless
chit-chat
&
laughter
as
they
walk
back
&
forth
by
your
door.
I've
been
to
other
spas
where
the
staff
are
actually
*trained*
to
whisper
at
all
times,
even
when
talking
to
customers,
which
encourages
customers
to
also
whisper,
in
order
to
respect
the
relaxation
others
are
trying
to
experience.
This
place
does
not
do
that.
The
owners
REALLY
need
to
invest
in
soundproofing
the
place
if
they're
going
to
sell
"relaxation"
to
people
or
train
all
their
staff
to
whisper
&
shut
doors,
dryers,
cabinets,
etc...quietly.
Word
to
the
wise:
Save
your
money
&
skip
the
amenities,
they're
not
relaxing
enough
to
be
worth
it.
Unless
you
happen
to
get
very
lucky
&
arrive
on
a
day
when
they're
not
busy
&
have
limited
staff
on
the
clock
at
the
time.
Services
are
good
tho
&
the
service
rooms
are
more
in
the
back
of
the
building
space,
so
you
don't
hear
as
much.
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