Terrible gym. Staff is super unhelpful. Customer service is absolutely awful, do not join this gym!

Very very small free weight zone, place is not organize properly, people don't leave weight in the place. No instructors

(Translated by Google) It has just been renovated and it is new, but the boys' showers are separated from the bathrooms (one at each end of the ground floor) it only has 3 showers and there are hardly any lockers inside the locker room, other than that there is no place to hang the towel or put the soap, nonsense. I hope they pay attention to the requests and make it more comfortable. There is also a lack of light in the stairwell and ground floor. (Original) Lo acaban de reformar y está nuevo, pero la duchas de chicos están separadas de los baños (uno a cada punta de la planta baja) solo tiene 3 duchas y apenas hay taquillas dentro del vestuario, demás no hay para colgar la toalla ni poner el jabón, un disparate. Espero hagan caso a las peticiones y lo hagan más cómodo. También hay falta de luz en la escalera y planta baja

I didn't like it at all because it has 3 floors and only one has natural light. It seemed very dark to me. Otherwise the sections and explanations of the monitor are very good.

‼️ quite disappointed with the lack of formalization of the classes with the teachers in the morning, it is that they simply do not warn that there will be no class, people arrive for classes and nothing 👎 if you sell something that you enforce it and if a teacher It hurts then to put another teacher ‼️ Since I have signed up I am very happy, I usually go in the mornings and in addition to being clean, it is super spacious, the group classes are very cool, there are usually few women and the truth is that you can work well, the teachers Laura and Cristina are very good. Thank you Puerta de Toledo team

Impossible to train from 5:30 to 7:30 the bad smells are unbearable I am not against anyone But children of God, take a bath before going to the gym or at least try to change your shirt because it is fatal. There is a boy in a yellow shirt who can't even pass by him and he told the staff to please tell him something but he's fine. I tried to cancel my subscription and they told me that I have bone permanence, I still pay and I can't train at that time because it is impossible

Basic-fit is the worst GYM ever!

Very modern and beautiful but I don't understand at all why there are no mirrors anywhere, it being so important to pay attention to your technique and position to know if you are doing the exercises correctly. Also, like in all the basics, lots of cardio machines (which I have never seen either during rush hour or on Atocha Street, all in use) and then only 4 glute machines, not even the same ones, in the that we have to almost literally stand in line. More variety, really pay attention to what is and is not used, and keep in mind that mirrors are necessary to improve technique and avoid injuries.

It is the gym that I have been to that only has 1 machine per exercise where in others they are super well distributed and organized, in addition the discs are worn out there is no good space to train everything is very tight and depending on the routine you do you must go up and down a floor because as I said there is no good distribution of the machines

A ruin. Don't sign up. There are very few classes and many times the teacher is absent without warning. Furthermore, they never provide a substitute. There is never staff at the gym entrance and the buttons to call them do not work. There are also not enough mats or other materials necessary for classes.

Buenas tardes! Mi reseña es exclusiva para agradecer la atención recibida por parte de Rocío, la chica recepcionista que me ha atendido hoy lunes 13 de septiembre a las 11h de la mañana. Gracias por toda la información brindada y tu amabilidad. Da gusto dar con personas competentes y serviciales que intentan ayudarte. Un saludo!

I did a virtual yoga class as a guest and loved it! The screen is large, the room is clean and the instructor was beautiful, fit and airways smiling! I'll be joining

A fairly crowded chain gym. The materials are not bad, but quite scarce, when someone hoards records they leave the rest of the staff without them. Non-existent coaches, or at least I haven't come across any. The atmosphere is not bad, because the people who go to train help you and advise you to do things. Although there are the typical ones who monopolize a bank to watch Instagram. I think that giving it a twist it could be a good training center.

Small gym with little ventilation, it is on 3 levels, the best thing is that it is not very crowded, the worst thing is that it looks like a basement and there are people on the machines with their phones, they sweat if you are waiting for the machine, it is quite common.

The facilities are quite large, the only thing if you don't know it you get a little lost. I haven't seen any instructor. Everything is well organized and clean. It's not usually very crowded.

A week without classes because they don't fix the sound equipment. They do not replace monitors, nor is there attention or responsibility for anything. It is the worst gym in maintenance and management that I have ever known.

I think it is one of the best basics in all of Madrid, in terms of cleanliness and facilities.

Excellent

Good gym and few people. The managers are very nice

Nice gym with all necessary facilities, but it’s always crowded and people do not follow general gym-etiquette (weights are spread through the 3 floors) making super sets or any kind of high intensity training nearly impossible .

The best for me . Clean and not busy as the others. Also nice people and safe place

Love my gym..

Very nice gym.

I just subscribed to this gym a month ago and now it is close🤷‍♂️🤷‍♂️🤷‍♂️

One star for time keeping, it's 7:18 and we are still waiting outside, this seems to be a running theme with all basic gyms. Update: Its 7:27 and still one to open up. 👎

(Translated by Google) I like it because there are less people than other places. Disinfect everyone thoroughly. (Original) 다른 곳에 비해 사람 안 많아서 좋아요 소독도 다들 꼼꼼히 하고

Normal

Place to workout..

Nice gym, helpful staff.

A really good price-quality ratio. Clean and tidy, not too crowded. Easy to book via their app, I’ve always made my reservation 1 day before and gotten the hour I’ve wanted

I was shocked by the sexist vibe of this gym. I went with my girlfriend and we both had to listen to one of the workers chatting with his friends at the gym about how he liked to look at all the girls who came, while they looked at one of the girls who worked out there. This is not a place where a woman can feel comfortable exercising.

The customer service was a disaster, I went today for the first time and they didn't let me in because I didn't have the application downloaded. I told the guy who helped me that the application couldn't be downloaded and his response was that he wasn't working and that There was no one at that time to solve it, I went to another location and they treated me in the best way, do not go to that place, terrible treatment from the staff

Too many people.