1/5 Vacation L. 3 months ago on Google • 2 reviews New
The
Worst
hotel
and
fraud
management
and
staff
We
had
booked
02
rooms
for
03
nights,
check
in:
01st
Feb-2024
check
out:
04th
Feb-2024
for
our
guests
and
had
paid
full
payment
of
Rs.27000/-
in
advance
but
when
our
guests
reached
at
hotel,
they
charged
Rs.
8000/
again
from
our
guests
and
the
rooms
which
were
given
to
our
guests,
were
so
filthy
and
bed
sheets
were
filthy,
full
of
stains
and
no
WI-FI
works
in
rooms,
therefore
our
guests
denied
staying
in
this
horrible
and
filthy
hotel
and
they
did
not
stay.
This
hotel
management
is
so
unprofessional
they
did
not
even
informed
us
about,
that
our
guests
did
not
stay
in
their
hotel,
so
when
I
called
to
the
manager
of
this
hotel
name
is
Vaibhav
Gupta
for
the
refund,
he
told
me
to
talk
their
sales
office
in
Delhi,
I
have
called
many
times
at
their
Delhi
sale
office
and
called
again
to
Vaibhav
Gupta
but
they
are
not
receiving
our
phone
calls
and
have
sent
them
many
mails
too
but
there
is
no
response
from
them.
I
request
to
all
tour
operators
and
travel
companies
not
to
use
this
hotel,
they
are
so
fraud
people,
and
the
condition
of
hotel
is
very
bed,
the
photos
which
shown
on
hotel
website
are
fake,
but
reality
of
this
hotel
and
its
rooms
is
so
horrible,
no
WI-FI
works
in
rooms.
The
staff
is
extremely
unprofessional,
unhelpful
and
had
terrible
attitude
with
no
sense
of
customer
service.