I went to Kipferl to get new professionally made orthotics for my flat arches. And unfortunately, I can't recommend them at all. Everyone working at the office was nice enough, but a number of other issues made me lose faith in their services. First, the custom orthotics appear to be outsourced to another facility after taking some very brief photographs of one's feet. There isn't anything inherently wrong with that, but the resultant orthotics don't appear any better built or more effective that custom orthotics ordered online at many less times the cost. I had other previous professionally made orthotics that were meticulously shaped to my feet and felt quite sturdy as well, a far cry from what I received. Second, the office seems disorganized. After they sent the orthotics off to get made, they informed me that they would let me know when the orthotics were ready to be picked up and schedule another appointment, about 3 weeks. After a month and a half of hearing nothing, I called them, got redirected, and was told that the orthotics had been there for weeks. Some point after that they called me asking for my address as they had apparently recorded it wrong, and mail had been getting returned to them. Third, reviewing my bills after the fact, it appears that they managed to nickel and dime me on a number of things. From new patient fees, to 'cast supplies', to 'strapping procedures'. The latter two being especially peeving as they were related to unnecessary temporary gauze orthotics that I would've refused if I had known they'd be costing me a pretty penny. I don't think it's too much to ask to inform patients on what they may or may not be charged for. All in all, if you're in the market for orthotics, it feels like pretty much any other place would do.

The receptionist answering the phone is extremely rude and condescending. Denying their job offer. Employees' attitudes already speak enough for itself.

Dr. Levick the practice I was going to so I saw another Dr. at that pracatice and I really did not care for her. After I let my last appointment with her I swore I would never go back. When i got home I hunting Dr. Levick down. I made an appointment with her and I feel so relieved to be back with her. I had 2 infections that the other doctor did not mention and was misdiagnosed by another doctor. She is the very best. I trust her completely

I've had the best experience here in my ankle pain journey. My doctor (levick ) took time to explain everything to me and made sure I understood,( in no uncertain terms )exactly what was necessary for my treatment . As well as when I moved to another area I saw Dr. (Robert kipferel) and he did the same. They took time to understand why I had my pain in the first place and how "we" as a team were going to be able to realistically attack the problem. ALSO, the service was always friendly and welcoming quick and easy.

I had a great experience with Dr Robert Kipferl. Unlike most doctors offices I did not find myself waiting on the doctor very long. I didn't feel like he was rushing to get through my appointment. He took time to explain things to me and make sure I truly understood what he was telling me. I would definitely recommend him.

Every time I go to Dr. Steven Kipferl I get nothing but friendly, welcoming treatment by his staff. Dr. Kipferl has such a wonderful bedside manner and NEVER makes me feel rushed. I have issues that require frequent visits and I always leave there feeling like he sincerely wants me to feel like my visit was worthwhile.

Dr. Levick & Kipferl rocks! I had a wooden splinter deep inside the sole of my foot that I needed removed. Dr. Levick confidently performed surgery on the spot and successfully removed it cleanly. As soon my foot heals from the incision, I'll be back to normal without a splinter scraping my insides every time I take a step. Also, kudos to Maddy - their medical assistant - she went above and beyond to work with my insurance company that took a lot of red tape to get through. Would highly recommend Kipferl to anybody with foot issues.

Dr. Lisa Levick is very pleasant doctor. I felt her sincere concern for me. She gave me her professional advice and was not pushy with any recommendations she had for my issues. I would definitely recommend her to family and friends.