3/5 Phoenix G. 1 year ago on Google
They
have
some
really
awesome
pieces
and
everything
is
reasonably
priced,
all
for
a
good
cause.
Sales
on
Wednesdays
are
also
great.
I
would
give
the
store
4
stars
based
on
these
things
alone.
HOWEVER,
and
this
is
a
big
caveat,
the
fact
of
one
fitting
room
(not
unusual
in
a
store
like
this)
and,
most
importantly,
the
rudeness
of
the
fitting
room
attendant
led
to
an
extremely
unpleasant
experience
for
me
when
trying
on
clothes,
where
I
felt
completely
disrespected
and
left
the
store
almost
in
tears.
The
manager
was
incredibly
nice
and
tried
to
make
up
for
it,
but
the
combination
of
bad
customer
service
by
the
volunteer
fitting
room
attendant
and
fellow
customers’
rudeness
around
the
fitting
room
give
me
pause
about
going
back.
In
a
store
that
situates
itself
as
a
slightly
higher
end
resale
shop,
it
is
imperative
that
this
kind
of
thing
be
evaluated
so
that
all
customers
can
leave
having
had
a
meaningful
and
respectful
shopping
experience.
Implement
a
culture
of
etiquette
around
using
the
fitting
room
and
training
in
that
culture
of
etiquette.
Put
signs
up.
Make
sure
volunteers
know
that
they
cannot
treat
any
customer
with
disrespect,
even
if
other
customers
are
goading
them
on.
And
establish
rules
around
the
fitting
room
so
something
like
what
happened
to
me
is
never
allowed
to
happen
again.
I
appreciate
the
owner's
response
below
and
hope
that
if
and
when
I
am
able
to
return,
these
issues
will
have
been
addressed.
4 people found this review helpful 👍
