1/5 Courtney B. 1 year ago on Google
Update:
removing
a
star
based
on
management’s
lack
of
accountability.
I’m
very
confused
how
the
manager
“did
his
best.”
Practices
like
this
can
cause
food
poisoning.
Had
the
manager
actually
taken
the
time
to
come
talk
to
us,
the
situation
could’ve
been
very
different.
He
was
well
aware
of
what
was
going
on.
I
don’t
appreciate
being
lied
to…
and
if
I’m
going
to
wait
forever
for
reheated
food…
at
least
remake
the
toast
and
fries.
Also,
reheating
mac
n
cheese
for
a
kid
takes
1
minute,
not
20.
I
rarely
leave
bad
reviews,
but
this
one
unfortunately
deserves
it.
Side
note:
anybody
else
notice
how
I
left
this
review
and
they
magically
had
20
5-star
reviews
all
within
hours
from
people
who
have
never
left
a
review?
Not
fake
at
all…
no
wonder
their
star
rating
isn’t
lower.
Terrible
food/service
tonight
and
the
manager
lied
to
our
faces.
We’ve
been
there
many
times
over
the
years
and
never
had
such
an
awful
experience
(Wed.
June
7th).
We
waited
forever
for
our
food
while
we
saw
it
sitting
in
the
kitchen.
It
came
out
cold/lukewarm,
so
we
let
the
waitress
know
and
she
said
they’d
remake
it.
We
had
a
toddler
with
us
so
I
asked
if
they
could
just
reheat
the
mac
n
cheese
right
away.
The
waitress
left
the
Mac
sitting
while
taking
the
rest
of
the
food.
I
had
to
flag
her
down
to
come
back
for
it
and
then
wait
forever
to
reheat
it.
We
waited
a
good
20
min
for
them
to
“remake
it.”
When
it
came
back
it
clearly
looked
like
the
same
food.
Toast
was
now
hard
as
a
rock,
fries
double
fried,
and
my
husband’s
burger
still
had
a
bite
in
it
(with
a
new
bun).
We
asked
if
it
was
the
same
food
and
they
INSISTED
it
wasn’t.
Both
the
waitress
and
manager
lied
right
to
our
faces
until
we
pointed
out
the
bite
in
the
burger…
Then
started
to
backtrack
and
apologize.
So
long
story
short,
we
waited
forever
to
get
cold
food,
waited
longer
for
them
to
pretend
to
remake
it,
served
even
worse
food,
then
lied
to.
Super
cool.
Oh
and
we
sat
with
empty
drinks
while
waiting.
We’ve
been
there
many
times
over
the
years
and
will
never
return
based
on
how
poorly
the
manager
handled
a
situation
that
could’ve
been
easy
to
fix.
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