Featured Reviews


Frequently mentioned in reviews: hotel (10) staff (7) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Gabriela H. 1 year ago on Google
    Horrible wifi, receptionists who can’t speak English, 8th floor room but still you can hear motorcycles outside so loudly, no emergency kit for a small wound… what more can I say The room is very big and also the bathroom is nice so it’s okay for just one night stay.
    1 person found this review helpful 👍

  • 4/5 Juan Sebastian Uribe Maldonado (. 7 years ago on Google
    Quite food hotel, good facilities and services.
    1 person found this review helpful 👍

  • 3/5 Faiza A. 1 year ago on Google
    Reception staff were very good however the hotel is old, out of date, and in need of a serious update if they want to say it's the best in Armenia. Location is very central.
    1 person found this review helpful 👍

  • 5/5 Fred T. 4 years ago on Google
    Really nice place in a great area. Good breakfast, friendly staff

  • 4/5 Dash Cam I. 4 months ago on Google
    Needs maintenance... Toilet was blocked😒

  • 4/5 Andrew L. 11 months ago on Google
    Rooms were nice with two double beds. Amenities were good with nice outside swimming pool and jacuzzi and sauna. The hotel porter was called Carlos and he couldn't do enough to help us - brilliant service. Food was OK but might be worth making a visit to a nearby restaurant.

  • 1/5 Joāo Felipe G. 1 year ago on Google
    I booked this hotel and couldn't travel because I was tested positive with COVID. I wrote to them two days before my reservation and they did not respond. I wrote to them again when I was charged the entire stay, and they told me I should have contacted them at least 24 hours before the reservation. When I showed them I had done so two days in advance, they stopped responding. Horrible treatment.

  • 5/5 A M. 1 year ago on Google
    Excellent staff great hotel.

  • 5/5 Tomasz N. 1 year ago on Google
    This hotel was amazing. The staff is heartwarming and welcoming, they are a mix of 5 star professionalism and the approachability of a small family run guesthouse. We felt great there. It's not a very modern place, but worth every single peso. Special thanks go to Hamilton, keep up the great work.

  • 5/5 AMALIA A. 2 years ago on Google
    Super

  • 2/5 Richard W. 2 years ago on Google
    This hotel is outdated, looks like a hotel from 1970s, wifi is horrible, they are very unorganized and wanted to charge me $50 for food and drinks in the mini bar which we never touched, they made a mistake on the room numbers, reason why I give it two stars is cause the two male staff are very courteous and nice but I can’t say the same for the women receptionists that didn’t even give us a simple apology for their incompetence of mixing up room numbers to charge.

  • 5/5 andersson m. 3 years ago on Google
    Excellent

  • 5/5 YURLENY BARRERA M. 2 years ago on Google
    Super

  • 5/5 The O. 4 years ago on Google
    Great staff, very clean, good location

  • 5/5 Sebastian Vergara E. 5 years ago on Google
    Excellent hotel, big spaces and warm people.

  • 4/5 Fanny M. 7 years ago on Google
    Rooms are very comfortable, attention was good. No alcoholic beverages was a minus. Friendly staff a plus.

  • 4/5 Bryan Daniel Umbarila R. 3 years ago on Google
    It's a good hotel, clean and quiet. Comfortable but the breakfast could be better. Restaurants and bars nearby.


Call +57 320 6969111 Open on Google Maps

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