Es un lugar hermoso, brinda comida excelente, habitaciones cómodas y perfectamente adecuadas, es un lugar aseado, con excelente servicio, una vista hermosa y actividades para realizar...súper recomendado. Nota. La vía aunque es rural, permite fácil acceso en automóvil, además de contar con señalización que permite identificar fácilmente el lugar.

The place in terms of decorations is beautiful. Food is excellent. However, there is no fan in the room, we need to request one. Everyone was testing us very nice except Manager. She has so many tasks to take care of that she doesn't take care of customers as she should. We had to hear all the problem conversations (while she was on business cell) until she finally did the check-in. I requested for 2 shots of rum, she brought half of a bottle without even asking me if I wanted to buy it. Be careful with what you ask. I requested for an extra towel. It took like an hour to finally get it. Lady was telling me I had two. So I had to clarify towels were wet because I took shower at night so towels were still wet in the morning. There is a beautiful deck on the back to admire the stars, the moon, the night but they don't allow you to stay late there. By 11pm, they tell you they have to turn the lights off and close the area... no choice than to go to the rooms. At the the check-out time, manager was insisting me to fill out a document as part of the check-out process. I told her everything was filled out and paid... what else needed to be filled out. When I look at paper, I noticed it was a questionnaire about hotel review. I told her I would do it online. She didn't like my answer but no need insist is to fill it out. I would not recommend to stay at this place for the requested price.

Great venue for events. Peaceful, quiet, and well maintained. Staff was extremely friendly. You'll need bug spray for Dawn/Dusk but it gets cool at night and they were never in the rooms.

Charming, quaint, and unique. And, that overused word 'authentic'. I find it difficult to find places with this kind of feel. Not for luxury travelers, or those who like chains and buffets, but great for basic, quiet, clean accommodation and rest. Gorgeous setting, very kind hosts. Investigate the amenities and if you are the type that likes that level, this should fit your bill. No English spoken.

Love this place. The people were, friendly and helpful. They arranged trips and transportation. They made sure we safe. They prepared food a la carte. Fresh papaya every day. The view were wonderful. Location was close to Panaca, and El Parque del Cafe.

A great finca with great service.

super

(Translated by Google) My stay was excellent, the attention of the hotel staff from arrival to the end was unbeatable. Mrs. Lucy at the front desk is a friendly person and always willing to help us with everything. I went with a large delegation and the 6 days were wonderful. Thank you all for making me feel at home. Ferdinand (Original) Mi estadia fue excelente, la atencion del personal del hotel desde la llegada hasta el final fue inmejorable. La senora Lucy del front desk una persona amable y siempre dispuesta a colaborarnos en todo. Fui con una delegacion grande y los 6 dias fueron maravillosos. Gracias a todos por hacerme sentir como en mi casa. Fernando

(Translated by Google) Very beautiful landscape and its location in the middle of tropical rain forest. Good facilities and very good service. The food is rich and the landscapes are very beautiful. Very close to the main attractions of Quindío. (Original) Muy lindo el paisaje y su ubicación en medio de bosque húmedo tropical. Buenas instalaciones y muy buena atención. La comida es rica y los paisajes son muy lindos. Muy cerca de las principales atracciones del Quindío.

(Translated by Google) Beautiful place and its super good food all very well I recommend it. and the spectacular attention. (Original) Hermoso lugar y su comida super buena todo muy bien lo recomiendo.y la.atencion espectacular.

Entre a conocer el Hotel y el personal a cargo esta poco capacitado para atender solicitudes y solo dan el teléfono de la persona a cargo en la parte comercial, la cual no contesta. Les recomiendo dar capacitación al personal para atender público, por el momento no lo recomiendo

(Translated by Google) Spectacular customer service and food. Very comfortable, clean and well located. Personalized attention from your manager Lucy. (Original) Servicio al cliente y alimentación espectacular. Muy cómodo, limpio y bien ubicado. Atención personalizada de su gerente Lucy.

Uno de los lugares más encantadores que haya podido visitar. El hotel está situado en el corazón del eje cafetero. La amabilidad de Lucy, la administradora es especial, la comida inmejorable y atención al huéspedes hacen de este hotel un lugar digno de descansar y pasar un estancia muy agradable. Volveré tan pronto pueda.

Es un sitio maravilloso, muy bien cuidado cada detalle, todo muy limpio y agradable. La habitación que nos asignaron muy tranquila. La comida es muy rica pero el personal de la cocina es muy poco servicial y casi nada amable. Pero Jorge el encargado del mantenimiento, es encantador! Que buen servicio el q presta este joven siempre presto a colaborar

La ubicación del hotel es buena. Las habitaciones son cómodas pero oscuras. La atención de la administradora no es buena, poco atenta. El servicio no es bueno. Los costos extras en alimentación son excesivos para la calidad de la comida. no hay claridad en las cuentas de los extras, manejan todo con unas hojitas informales. Los horarios de comida no son adecuados para vacaciones. A las 8:30 se acababa el servicio de desayuno. Las porciones son pequeñas en la comida. No me sentí cómoda con el personal, poco profesional la atención. Estuvimos 4 días pero esperaba más considerando los comentarios.