1/5 Yash 3 months ago on Google New
This
hostel
is
awful
-
if
you
can
avoid
it,
do
so.
There
were
several
issues
that
we
had
to
deal
with.
We
booked
a
private
room
for
3
nights.
Firstly,
our
room
was
infested
with
wasps.
This
isn't
something
you
can
fault
the
hostel
staff
for,
but
the
hostel
is
poorly
constructed
and
the
rooms
aren't
sealed
at
all.
After
the
first
night
we
woke
up
to
several
wasps
(not
bees)
flying
around
in
our
room.
When
we
complained,
the
grounds
keeping
staff
attempted
to
solve
the
problem
by
spraying
pesticide
without
any
results.
When
we
requested
another
room,
they
said
they
didn't
have
any
available
(which
is
understandable)
-
the
owner/manager
(Edward)
told
us
that
we
can
book
another
hotel
(at
last
minute
prices).
and
he
can
give
us
a
refund
for
just
2
nights
(out
of
the
3
we
were
staying).
He
said
that
the
issue
will
be
fixed
and
to
just
give
them
a
couple
of
hours.
The
next
morning
we
wake
up
to
an
even
bigger
cluster
of
wasps
around
our
room.
Following
this,
they
said
they
can
move
us
to
another
room
on
the
3rd
night.
We
had
to
repack
all
our
belongings
at
6am
with
wasps
hovering
in
our
room
and
then
wait
for
the
other
room's
guests
to
check
out
then,
the
room
be
cleaned
and
then
move
in
-
we
weren't
compensated
for
any
of
this
in
anyway.
Secondly,
the
staff
-
in
particular,
Kevin,
will
provide
incorrect
information
about
tours,
pricing
and
the
available
payment
facilities.
Note
that
Kevin
speaks
English
well
-
this
will
become
relevant
because
the
hostel
will
use
language
barrier
as
an
excuse.
Downhill
mountain
biking:
He
told
us
that
there
are
card
payment
facilities
available
for
the
downhill
Mountain
biking
tour.
When
we
got
there
the
operator
said
only
cash
payments
are
accepted.
Which
left
us
in
a
stressful
situation,
requiring
to
convert
currency
last
minute
(roughly
$100
USD).
When
we
questioned
why
they
told
us
that
card
payment
were
accepted
-
he
said
that
he
was
referring
to
another
tour
and
there
may
have
been
a
'misunderstanding'.
Taxi:
When
leaving
the
hostel
to
catch
our
flight
from
Periera,
we
booked
a
taxi
and
were
told
that
it
would
be
COP
100,000.
We
confirmed
this
multiple
times.
We
get
into
the
taxi
and
the
driver
locks
the
van
doors
with
his
keys
from
the
outside.
Which
I
thought
was
a
bit
odd.
We
get
to
the
airport
and
the
driver
enters
COP
200,000
on
his
phone.
We
tried
to
explain
to
him
that
we
were
told
it
would
be
COP
100,000.
We
called
the
hostel
and
they
blamed
it
again
on
a
"misunderstanding".
Then
they
send
us
a
picture
of
a
price
list
that
states
COP
200,000.
The
driver
simply
looks
away
when
you
try
to
explain
to
him
(using
Google
translate)
that
you
were
told
COP
100,000.
We
eventually
had
to
pay
him
COP
200,000.
He
then
unlocks
the
van
doors
for
you
to
get
out.
This
is
an
unbelievable
tactic
-
and
this
'misunderstanding'
has
clearly
happened
before
for
the
driver
to
lock
the
doors
in
this
manner
-
there
is
absolutely
no
need
to
lock
van
doors
particularly
given
that
you
cannot
unlock
it
from
the
inside
if
there
is
a
need
for
you
to
get
out
a
vehicle
in
emergency
or
accident.
Jeep/willys:
Kevin
told
us
the
price
for
the
jeep
to
the
coffee
tours
was
6000
each
way
per
person
-
it
was
actually
3500.
Thirdly,
it
is
located
far
from
the
main
city
square
and
shops
-
in
the
very
corner
of
the
town's
boundary.
The
hostel
has
high
reviews
for
its
"aesthetic"
with
pretty
pictures
online,
which
is
why
we
booked
with
them.
While
walking
around
we
quickly
realised
there
are
several
other
hostels
around
Salento
that
are
well
located.
Misinformation
on
their
part
has
cost
in
money,
time
and
unnecessary
stress.