1/5 Prabhas P. 1 year ago on Google
Most
inexperienced
and
unprofessional
service
center
I
ever
have
seen.
Sharing
my
experience
here
and
my
request
is
never
ever
go
this
center
with
your
beloved
vehicle.
They
will
make
it
a
he'll
and
mess.
Sharing
my
experience
for
your
reference
I
do
stay
at
Ernakulam
and
satisfactorily
doing
my
service
at
St.
MARYS
motors.
On
5th
June
2023,
on
my
way
from
Kollam
to
Ernakulam,
I
dropped
at
your
Kayamkulam
service
center
at
about
11
am
to
adjust
and
lube
drive
chain.
Also
said
to
check
a
small
rattling
sound
from
front
portion.
After
that
3
or
4
people
drove
the
vehicle
and
confirmed
the
small
sound.
They
said
that
the
sound
is
coming
from
the
front
axle
and
it
need
to
be
greesed.
The
greesed
it
and
again
3people
drive
the
vehicle
and
then
they
dismantled
the
head
assembly
and
when
enquired
they
said
the
sound
is
from
the
head
assembly
and
they
said
this
happens
in
several
vehicles
that
after
5k
kilometers
or
so
both
axle
and
head
assembly
get
dry
and
it
need
to
be
greesed.
Again
I
told
them
to
give
my
vehicle
since
I
am
on
my
way
to
Ernakulam.
They
kept
me
waiting
till
5
pm
and
nothing
rectified.
Them
I
saw
they
put
my
vehicle
on
the
ramp
and
going
to
dismantle
some
engine
part.
Then
I
complained
the
matter
to
the
manager
who
was
completely
defensive
did
not
wanted
to
hear
me
but
to
justify
his
people.
After
that
I
asked
them
to
stop
working
on
my
vehicle
and
give
it
back.
After
5pm
the
returned
the
vehicle
and
after
giving
gate
pass
one
guy
came
and
spryed
lube.
And
the
vehicle
was
full
of
grease
and
dust.
They
did
not
bother
to
clean
the
vehicle.
since
I
need
to
travel
another
110
km
I
took
the
vehicle
and
started.
The
result
is
that
after
dismantling
and
refitting
the
head
assembly
and
front
axle
by
inexperienced
trainees
the
vehicle
started
wobbling
on
very
slow
and
high
speeds.
I
lost
confidence
in
my
vehicle
by
the
unwanted
repair
works
done
to
my
vehicle
by
Un
professional
and
inexperienced
staff
of
Royal
Enfield
services
at
kayamlulam.
I
insisted
to
record
the
works
done
to
my
vehicle
in
my
service
record.
