Excellent resort at a reasonable cost. The staff were extremely kind and ensured best of hospitality. Chef were really good in serving authentic Kerala cuisine. Had a great stay. Gorgeous sunset by the back water. Lot of beautiful views around the property. Highly recommend this property.

Unfortunately our Christmas stay at Plumeria was terrible as we contracted food poisoning from their restaurant and were treated very poorly. We only ate food provided by Plumeria while we were there over our stay. We had to stay an extra 3rd night in the room as we were violently sick (both with identical food poisoning symptoms). We had no desire to stay but they still charged us for the room. The service was awful - staff laughing while cleaning our room we were sick in, completely denying any responsibility for our illness. Bathroom shower overflowing, toilet not properly sealed. A real disappointment for such an extremely expensive hotel.

I stayed at Plumeria during New Year's and it has been one of the best experiences staying in a resort. The property is although located away from the city but its worth the travel and price. Its surrounded with back waters and the size of the property is huge. Its has all the amenities a 5star would offer with professional staff and well managed restaurant. I highly recommend Plumeria Lake Resort & Spa for any and every special occasion with your loved ones.

We had a lunch at this hotel on 21.9.22. Very less dishes and taste less. Food is priced at is maximum. The new management team has to work hard to bring this hotel to what old Vasundhara Residency had.

Big resort, lots of space, rooms with a big pool, and a facility for boating. Food lunch was ok, but dinner was good. One of the spots for destination weddings.

Very good ambience with authentic Kerala style designs. The only improvement they have to make is on the food. If that is made to perfection, this will be one of the best resorts.

Good resort. Excellent arrangements. Average food. As in it wasn't memorable. Room service and staff are really helpful, welcoming and hospitable.

we had a wonderful experience. good ambience. enjoyed. the staff at this resort are all great especially Anu Xavier & Divya. property is clean. Thank you all!!!!!!!!

The service was very poor, they check your identity by asking for your ID, and then there is no hot water, when you talk to service they laugh at you. The food is undercooked and does not look good. You wait 2 hours for someone to check the water and the water is still cold. They say 5 star hotel but the land is un maintained and color on the tiles gets stuck to your feet and the bathroom floor peels off, and the sink is wobbly. 0 service, they ask you how is everything and ask for everything to "check your id" but they don't even do anything to make your stay better. The whole area smells like malt and the elevator smells horrible. I will say this again and again but the food was cold and undercooked, nothing was good. This is definitely not a 4-5 star hotel. They just made the area big and had a lake. With the lake comes a bunch of mosquitoes, spent 5 minutes outside to have 6 bites.DO NOT go here.

The location and ambience is good but I am extremely disappointed that I choose this resort to stay.I didn’t sleep a bit at night because of mosquitoes.I felt like running away from this place.The rooms are stuffed with mosquitoes including the wardrobe.I wish the management had taken some actions instead of ignoring it.

Extremely poor food! Unacceptable at this price point. Property location and rooms are good. All the staff are trainees and lack experience.

We had an excellent stay at Plumeria on our short visit to Kerala. We stayed in one of the floating rooms at the property. The views from the room were incredible. The room itself was spacious and clean and the bed was super comfortable. There are intriguing architectural details the buildings on the property. There is a small temple on premise. There is a decent sized pool and a yoga deck that again offers some stunning views of the backwaters. There are some hammocks and swings you could try if that is your thing. There were some pedal boats which we did not try. We loved the old school tea stall on the property facing water. The staff was friendly and very helpful. The food at the onsite restaurant is delicious. Definitely try the Chilly cheese dosa at breakfast buffet. We did not get a chance to try the onsite spa. But hopefully can return next year as I would love to stay in Plumeria again!

It was the best hotel in entire our Kerela Journey... Staff was really nice and kind specially *Anu and Abhigosh* One of the Best location in Alleppey, lake side view Sunset can be seen very clearly. Food was good. Stay and service is proper. Must Visit...

My family & I visited the Plumeria Resort & Spa on the 4th of Oct 2022. We had visited the same property numerous times while it was managed by Sarovar Premier. In my honest opinion, the previous management was way more welcoming than the current one. I remember I was always welcomed by the front office manager and other staff upon arrival, but this time I did not find any senior managers on deck. It was just one front office staff getting us checked in. Property in itself seemed well taken care of and moderately maintained and I understand these things take time. As soon as we checked in, I decided to take a shower and I realised the bath sink was clogged and the water almost entered the bedroom. After a brief call to the front office, they sent people who took care of the problem. But the biggest downside I experienced was the quality of food served. Dinner was just average, and the beef fry we ordered was nearly burnt. The breakfast buffet was probably the worst I’ve had in a long time. The restaurant was under staffed as I could only spot 2 gentlemen in the almost occupied restaurant for the 1 hour we were there. Although it was mentioned that the breakfast buffet was served till 10:30, we could find many dishes empty by 9:30 itself and whatever was left was already cold. And to top it off, we had to wait almost 30 mins for our live counter dosas and egg omelettes to reach us just because the senior managers and some staff of the resort were also having breakfast right behind our table, and they were being given first preference over other residents of the resort. Not to mention the ghee dosas were like cardboard, the chutney and sambar so watery, and the plain egg omelette I order came in as masala omelette. This was probably my biggest disappointment. We had never experienced such things with the previous management. And while we left, as opposed to our past experiences, we were hardly seen off. Small gestures like these goes a long way. I hope the management takes this as positive criticism and try to better themselves as I would want to visit the property again but not in its current state. Management has to know they serve the hospitality industry and as such, should try to interact with guest and make them feel at home and not walk around like they own the place. Food for thought.

I only have good things to say about Plumeria. The property is absolutely stunning, there is so much space and wonderful facilities. We made use of the yoga shala, gym, spa, tea house and restaurant. There were also bikes, paddle boats and a pool to use. The thoughtfulness of the staff is incomparable. Each and every one of them went above and beyond, exceeding all expectations. One night the chef made a special Kerelan dish for us that we wanted to try that wasn’t on the menu. Overall, my family had an exceptional experience and look forward to returning

Excellent location and scenery. Great service. Restaurant menu is a bit limited but they make up for with taste. They were also very accommodating for requests regarding food preferences. Recommended.

Very beautiful place great location just an hour and half drive from kochi airport. Lot of open spaces. Waterfront property with lots of activities like paddle boats, badminton court, table tennis Large pool and refreshments by Lake side can enjoy tea with traditional snacks or can have fresh lime soda The restaurant has a good menu and food quality and taste also good Property is complemented by excellent well trained and experienced staff they very well know how to make guest happy Thanks for making vacation a memorable one will visit again

It was really amazing.. had a wonderful time in this property..its nature friendly and has numerous numbers of plants.. which makes this place even beautiful…the best part about this resort was the behaviour of minu mam❤️she is really sweet and kind.. would love to meet her again.

Excellent property! The service was perfect! Hotel staff was very polite and always ready to extend support. Food was excellent. The cultural program they arrange in the evening was also good. I was on solo trip so even the Managers (Specially Mr. Ullas & Mr. Iliyas) were helping me out to plan the sightseeing. Overall enriching experience!

Seriously excellent and wow location with a great staff and staff were gentle and excellent hospitality.. ambiance is just awesome with a beautiful location and without going out couple, family can enjoy in this resort . If u visiting Kerala.. people should chose this place without any doubt and if u r thinking to book this resort than without keeping any doubt book its .. food great with taste ..swimming neat and clean and big even …. I seriously loved this place if i will visit Kerala in future for sure this resort is confirm where i will stay.. Thank you for providing soo good service and gesture

This was my first visit to India and this place did not disappoint! The staff were welcoming and always tried to accommodate our every needs. They have multiple rooms that are near the backwaters of Kerala. Staff always made sure our bellies are full and the food was delicious! This is also the perfect setting for a wedding, which was the reason of my visit. Nothing can compare to the nature of this resort!

Excellent hospitality! Extremely friendly and caring staff who go above and beyond! Kid friendly resort with ability to address any dietary restrictions (gluten friendly). Thank you team Plumeira for an awesome experience. I am looking forward to coming back with family and friends.

Plumeria has beautiful ambience so relaxing and calm.. the rooms are so very nice that I loved my stay there.. the staff is very helpful and courteous.. the food is nice and the "chayakkada" experience is memorable.. "oonjal " or the swing gave me a nostalgic glimpse of my childhood memories.. heritage cottages are unique and beautiful.. altogether if you want to relax and enjoy your destination is Plumeria!!! 👍👍😍😍🎈🎉

Friendly Staff, Chai Kada Cheta is too good and a must visit to sip in some of the best tea. Very good amenities and ideal place for family outing. Spacious rooms and is well stocked. Very good balcony view. Highly recommended for family vacation.

Good hotel. Great location. Rooms are nice but bathrooms need work. Lots of differed maintenance that needs to be caught up on. Oh and it was a mosquito fest at night. There seems to be nothing done to deal with it and the staff were ambiguous to that fact the next morning.

Never had such a pathetic experience in my entire life.Saw a lot of rats,filled with flies and mosquitos. Food was horrible. There was a bald guy i think was the manager very rude and cultureless. The entire staff except for the waiters are uncivilized.the management should educate the staff regarding how to behave with guests.the music was good. Toilets were so unclean and unhygienic .never will i book a room there

The view from the rooms is surreal. The best part of this property is the staff. The hotel has the most courteous and helpful staff possible. The GM Abhilesh is very very good person. Helped us and provided as per what we wanted. If you want to just relax this is the hotel. Will definitely visit again. The restaurant doesn't have ala carte They only have fixed menus on dinner. …