5/5 Keith P. 1 year ago on Google
We
stayed
at
Santa
Monica
Suites,
our
second
visit,
from
June
1st
to
15th
2022.
The
hotel
is
truly
excellent.
Everything
is
very
well
designed,
of
high
quality,
comfortable
and
spotless.
The
location
is
also
excellent.
We
found
no
faults!
We
arrived
very
late
(around
midnight).
Reception
staff
were
quick
and
efficient,
and
we
were
soon
eating
our
pre-ordered
cold
meal.
Our
requests
were
dealt
with
very
well
by
the
reception
team
throughout.
This
time
we
opted
for
both
breakfast
and
dinner
buffet
–
a
very
good
decision,
meaning
that
we
did
not
have
to
rush
off
to
find
somewhere
to
eat
at
the
end
of
the
day.
The
food
was
excellent
in
quality,
with
many
and
varied
choices
available.
There
was
a
good
selection
of
reasonably-priced
wines.
The
serving
and
waiting
staff
were
unfailingly
pleasant,
attentive
and
helpful.
Vegetarian
options
were
freely
available
in
the
dinner
buffet
during
the
week,
which
is
not
our
usual
experience
in
Spain.
On
our
first
Saturday,
the
selection
of
cheeses
was
completely
replaced
by
fish,
leaving
no
vegetarian
protein
available
apart
from
in
banana
fritters,
although
there
was
plenty
of
salad.
In
our
second
week,
therefore,
one
of
us
made
an
advance
choice
from
the
vegan
menu
which
had
been
provided
on
arrival
(zucchini
stuffed
with
tofu
and
mushrooms)
for
the
Saturday
–
an
excellent
choice.
The
staff
on
that
Sunday
also
anticipated,
offered,
and
rustled
up
a
vegan
wrap
without
any
need
for
booking
in
advance,
which
was
very
much
appreciated.
Restaurant
management
could
perhaps
consider
using
clearer
vegetarian
labelling
–
sometimes
the
item
description
left
this
in
doubt.
Also
there
could
perhaps
be
better
compartmentalisation
–
if
vegetarian
and
non-vegetarian
foods
are
presented
next
to
each
other
in
a
buffet,
then
cross-contamination
will
occur.
We
used
and
enjoyed
the
pool
area
several
times.
Although
the
hotel
was
rather
busy
during
our
stay,
there
were
always
plenty
of
recliners
and
sunshades
available.
We
took
advantage
of
the
pool
bar
a
few
times,
generally
when
we
returned
to
the
hotel
after
a
day’s
hike.
Service
was
always
quick
and
courteous.
We
used
the
wellness
centre
too,
and
both
of
us
thoroughly
recommend
Suzy’s
pedicure.
All-in-all
this
was
an
excellent
holiday
for
us.
It
was
pleasing
to
see
that
some
small
improvements
had
been
made
since
our
previous
visit,
particularly
moving
the
smokers
away
from
immediately
outside
the
restaurant
to
the
opposite
side
of
the
pool.
Attention
had
also
been
paid
to
slippery
areas
around
the
pool.
Clearly
the
management
is
responsive
to
feedback
–
and
it
shows!
Thank
you.