4/5 Emad E. 1 month ago on Google • 23 reviews New
The
hotel
had
such
great,
amazing
vibes.
The
lobby
and
restaurants,
especially
Al
Bustan,
were
fantastic.
The
indoor
swimming
pool
and
the
spa
area
were
amazing
too.
A
very
special
big
thanks
to
Mohammed,
the
hotel
shuttle
service
driver,
for
his
exceptional
kindness
and
outstanding
service
in
taking
me
to
the
airport.
I
will
definitely
stay
again
in
this
hotel
when
I
am
back
in
Kuwait.
Also,
The
location
was
great,
but
I
never
knew
that
there
would
be
NO
VIEW
from
my
room.
I
thought
the
rooms
would
overlook
the
sea,
but
my
room
212
was
simply
facing
nothing.
Additionally,
I
encountered
some
issues
with
the
service
at
the
lobby
coffee
shop
when
I
was
trying
to
buy
some
items.
And
I
noticed
that
some
of
the
front
desk
staff
should
be
more
professional.
The
front
desk
attendant
was
very
nice
and
tried
to
show
me
two
rooms
so
I
could
make
a
decision.
However,
while
I
was
viewing
one
of
the
rooms,
another
guest
came
in
and
said
I
had
already
taken
that
room,
which
showed
a
lack
of
communication
between
staff.
Nonetheless,
the
hotel
was
great.