Jordan University Hospital image

Jordan University Hospital

University hospital

😠 Bad , rude , cruel staff, tho it’s “”only “” that have very good specialist ..... nurses!! and other staff!! are very bad , they treat patients in ugliest way that even criminals won’t use it on there victims , I think they need moral and ethics education to understand the meaning of being in med... People often mention hospital, staff, good, Jordan, doctors, medical, Hospital, service, clean, people,


Address

Queen Rania St, Amman, Jordan

Website

hospital.ju.edu.jo

Contact

+962 6 535 3444

Rating on Google Maps

3.50 (611 reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hospital (34) staff (23) good (18) Jordan (12) doctors (12) medical (10) Hospital (10) service (10) clean (8) people (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ibrahim A. 5 years ago on Google
    Bad , rude , cruel staff, tho it’s “”only “” that have very good specialist ..... nurses!! and other staff!! are very bad , they treat patients in ugliest way that even criminals won’t use it on there victims , I think they need moral and ethics education to understand the meaning of being in medical field also how to have normal human communication skills . Some medical education and classes won’t hurt them too they need it in deed Old buildings not even close to be appropriate for hospitalizing process I don’t ever recommend it for in-patient unless visiting the specialist in the clinic I know a lot of people in Jordan have real economic issues that they have no choice only going to this-that I don’t know if I can called it as a hospital-. So in this case I recommend these people to have at least the ability to be more patience than koala Oh one more thing.... never ever try to ask anyone from the staff anything while he is in mood that does not wanna work he/she gonna make your life hell If you had to ask a nurse use DR as reference for them they will answer you , if you did not Oh dear you are in big trouble
    14 people found this review helpful 👍

  • 1/5 Alaa B. 4 years ago on Google
    My father got the most terrible experience in his life inside the emergency room at Jordan Hospital. He went for an emergency medical condition. Upon my father’s arrival MOHAMMED IBRAHIM ALKHALEDI, who is supposed to be a medical doctor assaulted my father by slapping him on the face couple of times when he started the physical examinations. This person, Mohamm Alkhaledi, whom I refuse to call him a doctor, thought that no one saw him when he did what he did to my father. Fortunately, my sister saw him when she was walking into the room and stopped him immediately. In my wildest dreams, I never imagined that such a thing could happen in a hospital. What he did to my father is shame on him and on the whole medical team, unless actions taken to that person. Jordan Hospital, Never again.
    8 people found this review helpful 👍

  • 1/5 Z 4 years ago on Google
    Quite possibly the worst hospital I’ve ever had to go to. They murdered 3 patients unnecessarily with their incompetence. They are very good at mismanaging patients. Stay away from this hospital. None of their clinicians are board certified as claimed on their website, check certifications for yourself. Quite frankly they should be forced into retirement as they seem to have tremors and should not be performing any surgeries on anyone and I don’t believe they have maintained their training. Infection control is non-existent. The staff are generally clueless about everything, with no basic medical knowledge. They are more than happy to take your money with no care towards patient wellbeing. This hospital is a safety hazard and should be shut down. Unfortunately there are no regulations that can stop the dangerous practice of this hospital.
    7 people found this review helpful 👍

  • 1/5 Ahmad R. 4 years ago on Google
    (Translated by Google) Bad hospital in every sense ... Cleanliness is bad Cooperation with the family of the patient is almost bad Doctors delayed the patients significantly and negligently manifest N Hospital like government hospitals Clear administrative negligence .... (Original) مستشفى سيء بكل معنى الكلمه... النظافة سيء التعاون مع اهل المريض شبه سيء تاخر الاطباء على المرضى بشكل كبير واهمال واضح ن مستشفى مثله مثل المستشفيات الحكومي اهمال اداري واضح....
    6 people found this review helpful 👍

  • 2/5 Ahmad A. 3 years ago on Google
    Stayed there for about 3 weeks a number of years ago. Long story short: stay away, trust me. Unless you're really poor and have no other option, then know this hospital lacks competency, discipline and, at many times, good human manners. I wish I never need to go there (or any other hospital, for that matter) again. Wish you all well.
    6 people found this review helpful 👍

  • 1/5 Sanaa B. 4 years ago on Google
    I had a very bad experience involving my dad when he was admitted through the ER. He was treated horribly, he was slapped violently on the face for no reasons when Dr. Mohammed Al khaledi thought no one was looking. The ER team were not professional at all. They were rude, careless and unqualified.
    6 people found this review helpful 👍

  • 1/5 Omar S. 4 years ago on Google
    Horrible hospital. They slapped my grandpa multiple times to the face just to check if he was awake. Sadly my grandpa has short term memory less at a severe rate and forgot all this in a hour. They did even bother to ask if he was awake. My dad later called the one of the employees and started defending him about he slapped my grandpa multiple times. Very horrible hospital I hope my they rot and close down.
    6 people found this review helpful 👍

  • 2/5 Murad S. 3 years ago on Google
    Very negative experience .. 3:30 minutes in ER waiting for doctor for my family member. I was previously misdiagnosed and they made me go home with cut knee ligaments and leg falling one side. Sheets are dirty in the ER it's disgusting. Only thing positive there are very few employees that are good but i wouldn't say they are majority.
    5 people found this review helpful 👍

  • 1/5 Mohammad N. 2 years ago on Google
    أطباء قسم الاذنية ما عندهم القدرة على إعطاء تقييم لصحة المريض Otolaryngologists could not give me a clear diagnosis of my case How could they treat me if they could not give me a clear diagnosis Luckily I got the diagnosis from a private consultant It was expensive but at least accurate and helpful My advice is Just don't go there
    5 people found this review helpful 👍

  • 1/5 Mary S. 2 years ago on Google
    If youre english do not go here!! Unhygienic, unprofessional and unwilling to help, not customer orientated whatsoever, took me 7 phone calls and going from department to department toseek answer to a simple covid question- staff need their attitude checking and also require customer training
    4 people found this review helpful 👍

  • 1/5 علاء �. 4 years ago on Google
    (Translated by Google) Very very bad and inhumane treatment Although I am a first-class insured, I have to pay 50 dinars before entering Is it the first time to ask other than the method of dealing by some employees as if it were a commodity? The first and last time I deal with them, God willing I do not recommend it (Original) سيئ جدا جدا وتعامل غير إنساني رغم اني مؤمن درجه أولي طلبو ادفع50دينار قبل الإدخال وهل الشي اول مره بنطلب غير اسلوب التعامل من قبل بعض موظفين وكأنك سلعه. اول واخر مره اتعامل معهم انشاء الله لا انصح به
    3 people found this review helpful 👍

  • 1/5 Mohammad H. 4 years ago on Google
    Very rude staff and the hospital do not have a proper parking lots plus the slowliness of the procedures the worst hospital i have ever been to if there is a rating below 1 star i would give it to this hospital.
    3 people found this review helpful 👍

  • 1/5 Ahmad A. 3 years ago on Google
    (Translated by Google) Bad attitude form the nurseries and doctors, very, very, very bad The bill is something that is not right, and this is what you do 2 times, to the point where you have plastic cups, May and Vine, to pay them, and you never saw these things. I submitted to you ....... swindlers advice from me. Review each item in the bill. (Original) Bad attitude form the nurseries and doctors (شايفين حالهم كثير ) واسلوب سيء جدا جدا جدا الفاتورة عبارة عن اشياء مش صحيحة وهاي ٢ مره هيك بعملو، لدرجة يحطو عليك كاسات بلاستيك و مي وفاين عشان تدفعهم وانت ابدا ابدا ما شفت هاذي الاشياء اتقدمتلك....... نصابيين نصيحة مني راجعو كل بند بالفاتورة.
    3 people found this review helpful 👍

  • 1/5 Hama A. 1 year ago on Google
    Very bad service in the Emergency Room.. Nurse staff is very rude and spend their time talking on the phone... The whole hospital is poorly managed.. specialist doctors hardly can be seen.. not a recommended hospital at all...
    3 people found this review helpful 👍

  • 1/5 Aboud M. A. 2 years ago on Google
    The ego of their administration is oooooofffff. May God help the Doctors there against this obsessive administration... Un truc de ouf...
    2 people found this review helpful 👍

  • 1/5 Black M. 1 year ago on Google
    Rude staff, non cooperative, waited 2 hours for my appointment and the doctor wasn’t present this whole time and told me to come back the next day, definitely not coming back ever again
    2 people found this review helpful 👍

  • 5/5 Loai N. 4 years ago on Google
    A good hospital in Amman that adheres to international hospital standers. Have well qualified doctors and surgeons and doctors. Very clean and have a good policy to avoid infections and keep infections from spreading. Friendly and staff. Well recomended. Nice spiral staircase.
    2 people found this review helpful 👍

  • 4/5 Barbara Georgina T. 5 years ago on Google
    Unfortunately I had to visit this place a few times. Regardless of the time and the problem, staff was always excellent. Most staff speak good English so I never felt that communication was a problem. Their facilities are clean and tidy. They are quick to assist you and you don't have to wait long for results. Only reason for 4 stars is that they lost my data and had to re-enter everything during my third visit.
    2 people found this review helpful 👍

  • 1/5 Ziad D. 4 years ago on Google
    (Translated by Google) Bad hospital in every sense of the word I needed a wheelchair and asked him for emergency and they said there is no person came after me and asked for a chair they gave him all simply (Original) مستشفى سيئ بكل معنى الكلمة احتجت لكرسي متحرك وطلبته من الطوارئ فقالوا لا يوجد وجاء شخص بعدي وطلب كرسي اعطوه اياه بكل بساطه
    2 people found this review helpful 👍

  • 5/5 IAM G. 4 years ago on Google
    (Translated by Google) God did not create a disease but He created a medicine for him (Original) ما خلق الله داء الا وخلق له دواء
    2 people found this review helpful 👍

  • 1/5 صالح �. 4 years ago on Google
    (Translated by Google) Its prices are high Doctors are as exploitative as other hospitals (Original) اسعاره عالية والأطباء استغلاليين كباقي المستشفيات
    2 people found this review helpful 👍

  • 3/5 zaid g. 4 years ago on Google
    My wife put a birth (cesarean) Pros Admition was perfect polite and professional. Accounting team superb Naela was fast in process and very friendly. Nursery team professionals with no personal emotional interaction but in general satisfactory. Cons One of cleaning ladies was looking to have tip, money to pay her. Not nice Room was clean but some 2 plastic bags from the previous guests in the closet and drawer. No remote control available in the room. It took till the night shift come to get one. The shop at the ground floor is a real robbery they really take advantage of your needs and double the price. I can understand if 20% to 25% more is added and this is expected but to double the price this is a joke! If you want better quality you need to fix all the little details. You are not their or ready for the quality. You need to work a lot and train your team. It was clear that management is trying to raise the quality by any mean but it doesn't work like this. Ensure your team is ready for change you are looking for and then you can start. Team is obviously lost between old processes and new goals. It is very clear.
    1 person found this review helpful 👍

  • 1/5 Odeh M. 4 years ago on Google
    (Translated by Google) In colloquially, not many. I liked the situation. It is not free, the chapel on the ground floor next to the washing rooms, the kitchen, and the women’s chapel itself. The men’s chapel, but they are surrounded by my angles at the corner and the entrance is one for the medical staff. (Original) بالعامية مش كثير ،ماعجبني الموقف مش مجاني المصلى بطابق الارضي بجانب غرف الغسيل والمطبخ ومصلى النساء نفسه مصلى الرجال بس حاطين برداي بزوايه والمدخل واحد بنسبة للكادر الطبي سمعة أنهم خبره
    1 person found this review helpful 👍

  • 3/5 Munif D. 4 years ago on Google
    Good service
    1 person found this review helpful 👍

  • 5/5 Lina N. 4 years ago on Google
    The staff in A class rooms and above are amazing and in general the hospital is clean
    1 person found this review helpful 👍

  • 1/5 fadi n. 4 years ago on Google
    (Translated by Google) Very bad services and deal (Original) خدمات و تعامل سيء جدا
    1 person found this review helpful 👍

  • 4/5 Qraize 4 years ago on Google
    The hospital is good, and it beats a lot of other hospitals. I've seen a lot of people hating on the Filipino workers, but I can say that they work amazing! they're just neglected from the people. The food serving is great, the workers are working good. There is one side note I would like to imply, or maybe two or three. The rooms aren't that Cozy which makes the Patient feels like home, because if he doesn't he could end up having depression from the room. The lights aren't great, they are terrible. The bathroom doors aren't good, they're acceptable since it is only for the looks and privacy. End of my review. I can say this hospital is good and has a lot of good technology but sometimes doctors doesn't accept the Insurance and they let you pay money even though the insurance accepted. There was a problem with one of my family members which really led them to pay 400JDs or more just for a CT scan which is really disappointing. Regs
    1 person found this review helpful 👍

  • 1/5 Voice of a N. 4 years ago on Google
    The management was very poor. We don't recommend Filipino Nurses to work there. They have given our last salary and SSS on the same day of our flight. The Matron doesn't even show gratitude on our work. We are very much underpaid and overworked and worst we had deduction to pay taxes which was not discussed to us when we signed the contract. They didn't gave us a license as Nurses and the accommodation was very small for 32 nurses. The SKILLS Agency didn't explained everything to us and they even get a placement fee. For all new nurses pls don't go to Jordan Hospital. Hope we are the last batch to experience their abuse.
    1 person found this review helpful 👍

  • 2/5 D A. 11 months ago on Google
    The service is so bad, and the patients spaces are not clean. The toilets are dirty, nursing is bad, and nurses don't respond immediately. You have to pay to park your car
    1 person found this review helpful 👍

  • 5/5 Adam G. 3 years ago on Google
    The best hospital in Jordan.
    1 person found this review helpful 👍

  • 4/5 Fadi A. 1 year ago on Google
    Experienced doctors but crowded
    1 person found this review helpful 👍

  • 4/5 Mashhour Q. 4 years ago on Google
    (Translated by Google) The hospital is excellent, clean, tidy, and helpful, with the exception of security, they have courses dealing with people (Original) المستشفى ممتاز نظيف ومرتب ومتعاونين باستثناء الأمن لازمهم دورات تعامل مع الناس
    1 person found this review helpful 👍

  • 5/5 Tareq A. 3 years ago on Google
    Best service ever!
    1 person found this review helpful 👍

  • 5/5 محمود �. 3 years ago on Google
    (Translated by Google) Excellent (Original) ممتاز
    1 person found this review helpful 👍

  • 5/5 Tamara M. 3 years ago on Google
    (Translated by Google) One of the best hospitals, from the administrative and nursing staff, doctors of magnificence, may God bless them (Original) من أفضل المستشفيات من كادر إداري وتمريضي دكاترة روعة ربنا يباركهم
    1 person found this review helpful 👍

  • 3/5 عماد �. 3 years ago on Google
    (Translated by Google) Hospital staff are not qualified to treat patients (Original) موظفين المستشفي غير مؤهلين بتعامل مع المرضة
    1 person found this review helpful 👍

  • 5/5 Ahmad O. 4 years ago on Google
    (Translated by Google) Great hospital (Original) مستشفى رائع
    1 person found this review helpful 👍

  • 2/5 Bashar A. 4 years ago on Google
    My experience is very bad, -Low staff knowledge, skills, even communication for some of them. -I switched for 5 rooms because A/C is not functioning properly. -Dirty rooms, and very bad room service. -Hospital deteriorated, not recommended for INPATIENT. هاي آخر زيارة لهذا المستشفى
    1 person found this review helpful 👍

  • 5/5 Feisal A. 4 years ago on Google
    Perfect service and smiling faces.
    1 person found this review helpful 👍

  • 1/5 Tarek K. 4 years ago on Google
    Worst Hospital in town! Nursing is awful and the prices are too high. Eventually we had to hire a nurse from outside the hospital and keep him with the patient, because we couldn't rely on their nurses. They were very rude, unhelpful, and irresponsible. I don't understand how someone who had really had direct experience with them would give then more than one star!! Must have been a staff member or a relative of one. In brief, they don't give a damn about your patient... So better let your patient die in peace rather than pay highly for getting him murdured there.
    1 person found this review helpful 👍

  • 4/5 Mohammad A. 1 year ago on Google
    Perfect hospital, well experienced staff, as well they are so friendly.

  • 5/5 fadiibrahimabufkhaideh a. 3 years ago on Google
    (Translated by Google) For God’s sake, I want to sell my kidneys (Original) من شان الله بدي ابيع الكليتي

  • 4/5 ففرّوا إلى �. 3 years ago on Google
    (Translated by Google) Clean hospital, good service and high quality, but prices are a bit high (Original) مستشفى نظيف خدمة جيدة و عال العال و لكن الأسعار مرتفعة نوعا ما

  • 4/5 Jalal Q. 1 year ago on Google
    One of the oldest and busiest hospitals in Jordan. Dr. Mohamed Hamdan is one of the best orthopedists in Jordan and the Middle East.

  • 2/5 Khaled S. 3 years ago on Google
    I went there to apply for a job as a lab tech. The building is clean. However, the employees are not very cooperative. More improvements are required.

  • 5/5 Mahmoud Z. 3 years ago on Google
    Amazing operation planning and organizing on every level. The best doctors in Amman with great health services

  • 1/5 Steven B. 2 years ago on Google
    They lost the health insurance card I gave to them, and I had to wait half an hour until they found it, (I even saw them searching under the keyboard) everything is missed up, there is no one countable for any mistake happens, I would never recommend this place.

  • 5/5 Abdulatheem A. 3 years ago on Google
    (Translated by Google) Excellent, but its prices are very high (Original) ممتاز بس اسعاره مرتفعه جدا

  • 5/5 mike a. 4 years ago on Google
    Excellent hospital great staff, my wife went there with my 2 kids definitely recommend

  • 4/5 Ghada L. 1 year ago on Google
    the service is good but very crowded place.

  • 5/5 حمود �. 3 years ago on Google
    (Translated by Google) Excellent (Original) ممتاز

  • 1/5 Ahmad K. 10 months ago on Google
    Not recommended at all Unprofessional, very bad

  • 5/5 fatima h. 9 months ago on Google
    Good hospital contain good doctors

  • 3/5 Ziad T. 8 months ago on Google
    Good medical services but very crowded

  • 4/5 Iqtidar A. 6 months ago on Google
    bit on the expensive end without insurance, Al Essra hospital is recommended down the road

  • 5/5 Claudio Z. 4 years ago on Google
    (Translated by Google) Unfortunately, during my stay in Jordan, I needed access to the Jordan Hospital emergency room. Short waiting times, the staff speak good English, quick exams and, having to pay, affordable prices. Initially I was skeptical but in hindsight they were courteous and considerate. (Original) Purtroppo durante il mio soggiorno in Giordania ho avuto bisogno di accedere al pronto soccorso del Jordan Hospital. Tempi d'attesa brevi, il personale parla un buon inglese, esami rapidi e, avendo dovuto pagare, prezzi abbordabili. Inizialmente ero scettico ma col senno di poi sono stati cortesi e premurosi.

  • 5/5 Musab Q. 4 years ago on Google
    (Translated by Google) Attitudes are limited (Original) المواقف محدودة

  • 5/5 محمد �. 4 years ago on Google
    (Translated by Google) medical services (Original) خدمات طبية

  • 5/5 ahmad e. 3 years ago on Google
    (Translated by Google) Maternity Department, Jordan Hospital .... A distinguished and wonderful service (Original) قسم الولادة مستشفى الاردن .... خدمة مميزة ورائعة

  • 5/5 basel a. 4 years ago on Google
    Good hospital

  • 2/5 Asmaa A. 3 years ago on Google
    (Translated by Google) Quasi-General Hospital 👎 Bad Bashir is better They do not follow the condition well Unfortunately, the name is no more Their dealings are good with people who are the god of fame And most practitioners who are trained in needles do not know how to put them in one pichlos-glucose (Original) مستشفى شبه عام 👎 سيئين لسه البشير احسن ما بيتابعو الحاله المرضيه بشكل جيد للاسف اسم لا أكثر تعاملهم منيح مع الناس اللي الها شهره وهيكا وأكثر الممارسين متدربين الإبر ما بيعرفوا يحطوها للجلوكوز بيشلو الواحد

  • 5/5 عامر �. 4 years ago on Google
    (Translated by Google) Excellent service (Original) خدمة ممتاز

  • 5/5 عبدالرحمن �. 3 years ago on Google
    (Translated by Google) Excellent (Original) ممتاز

  • 5/5 xfox k. 3 years ago on Google
    (Translated by Google) Great services (Original) خدمات رائعه

  • 1/5 Bilal S. 2 years ago on Google
    Lack of professionalism from the nursing staff at the MICU is remarkable.

  • 5/5 Taha D. 3 years ago on Google
    (Translated by Google) wonderful (Original) قمة الروعة

  • 4/5 Mohmd A. 3 years ago on Google
    (Translated by Google) It has qualified doctors and a high level of scientific medical experience Keeping up with everything new in the world of medicine by the doctors who are there .. The treatment is excellent by the hospital staff .... The most important thing is that the place is very clean and takes into account prevention and safety measures .... There is a chapel ... And many other things .... (Original) يوجد به أطباء أكفياء وعلى مستوى عالي من الخبرة الطبية العلمية مواكبة كل ماهو جديد في عالم الطب من قبل الاطباء المتواجدين هناك.. المعاملة ممتازة من قبل كوادر المستشفى.... وأهم شيء أن المكان نظيف جدآ ويراعي إجراءات الوقاية والسلامة.... يوجد به مصلى... وأشياء أخرى كثيرة....

  • 3/5 Saleh Abu M. 2 years ago on Google
    I were a visitor not a patient, Crowded place but helpful staff.

  • 4/5 Mustafa D. 2 years ago on Google
    Very good. too many people

  • 5/5 Emad Al B. 2 years ago on Google
    The legacy with modernity you can find there, it is a big place to treat Jordanian and foreigns with hospitablity and profosionalism.

  • 5/5 Lana Abu G. 3 years ago on Google
    Clean and easy access , parkings and directions

  • 5/5 HA Physical Therapist Hashem A. 2 years ago on Google
    It's an amazing hospital. It has more than 500 beds , wide variety of specialities, department and professionals

  • 4/5 Mohammad T. 2 years ago on Google
    It's the best government hospital in Jordan.


Call +962 6 535 3444 Open on Google Maps

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