1/5 Kelsey S. 5 months ago on Google ā¢ 6 reviews
My
5year
old
daughter
has
the
flu,
but
started
having
difficulty
breathing
and
sounded
like
she
had
croup,
so
I
took
her
to
a
local
urgent
care
to
see
if
she
needed
a
breathing
treatment
and/or
steroids
&
while
waiting
there
her
fever
spiked
to
105,
so
they
sent
us
to
East
Tennessee
Childrenās
Hospital.
They
said
they
would
call
ahead
&
let
them
know
the
situation.
We
got
to
East
Tennessee
Childrenās
Hospital
at
approximately
7pm
&
they
seemed
unconcerned
that
her
temperature
was
105
&
didnāt
even
check
her
temperature
when
we
got
there.
Then,
we
had
to
wait
hours
to
even
go
back
for
triage.
While
in
triage
they
gave
her
zofran
because
she
was
vomiting
mucus,
but
the
vomiting
wasnāt
even
my
concern
ā
we
originally
went
in
for
difficulty
breathing
and
then
she
had
105
temperature.
We
were
sent
back
to
the
waiting
room,
where
we
waited
until
approximately
2am
to
finally
be
called
back
to
a
room.
The
doctor
then
comes
in
and
says
the
urgent
care
said
they
gave
her
a
breathing
treatment
already
&
I
immediately
corrected
her
&
said
no
the
urgent
care
did
nothing
but
give
her
Tylenol
&
ice
packs
&
send
us
here
to
East
Tennessee
Childrenās
Hospital.
She
then
looks
at
my
mom,
who
was
with
us,
like
I
was
lying.
My
mom
said
exactly
what
I
said.
Then
she
asks
if
maybe
we
left
the
room
and
they
did
a
breathing
treatment
while
we
were
out
of
the
room.
I
said
no
absolutely
not
I
wouldnāt
leave
my
5
year
old
with
a
105
temperature
alone,
especially
not
long
enough
for
a
breathing
treatment.
So
she
proceeds
to
tell
me
they
would
give
my
daughter
a
steroid,
IV
fluids,
more
zofran,
&
a
chest
X-ray.
She
also
said
my
daughter
would
need
to
pee
before
we
could
leave
since
it
had
been
almost
24
hours
since
she
last
peed.
We
finally
get
discharged
around
5:30am
&
I
realize
they
never
did
the
steroid
they
said
they
were
going
to
give
her.
I
asked
about
it
&
never
really
got
a
clear
answer.
I
had
been
awake
over
24
hours
at
this
point
&
we
were
just
ready
to
go
home,
so
we
left.
I
called
the
local
urgent
care
today
that
we
went
to
last
night
&
asked
why
they
told
the
ER
they
gave
her
a
breathing
treatment
when
they
never
did
&
she
said
they
tried
calling
the
ER
twice
&
never
got
an
answer,
so
they
didnāt
actually
speak
to
anyone
or
send
anything.
Iām
not
sure
who
is
lying,
but
I
do
not
appreciate
being
lied
to
by
anyone.
I
tried
contacting
the
āpatient
experience
personā
that
they
respond
to
these
reviews
&
tell
people
to
call,
but
I
got
no
answer
&
had
to
leave
a
voicemail.
Hopefully
this
discrepancy
can
be
cleared
up.