Health Metrics Inc. image

Health Metrics Inc.

Medical clinic

One of the Top rated Medical clinics in Makati


Address

1157 Chino Roces Ave, Makati, 1203 Metro Manila, Philippines

Website

www.facebook.com

Rating on Google Maps

4.70 (1.6K reviews)

Open on Google Maps

Working Hours

  • Friday: 7 am to 4 pm
  • Saturday: (Lunar New Year), 7 am to 12 pm, Hours might differ
  • Sunday: Closed
  • Monday: 7 am to 4 pm
  • Tuesday: 7 am to 4 pm
  • Wednesday: 7 am to 4 pm
  • Thursday: 7 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: staff (18) clinic (17) medical (14) time (11) service (11) accommodating (9) results (7) give (7) pick (7) health (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 beatrice l. 4 years ago on Google
    so according to the doctor in this clinic I have anemia caused by internal bleeding in my digestive system? because my CBC says my hemoglobin levels are low. But I got another CBC in Hi-precision and all results are normal and I even had to see a hemotologist and they said I am fine... what a waste of money and time. What does health metrics expect when they tell you to fast for 10-12 hrs and when u get to the clinic youre made to wait at least 2 more hrs to be entertained by the drs. By then we are all starving, thirsty and cranky dying from our bleeding ulcers because our stomach is eating itself.
    15 people found this review helpful 👍

  • 1/5 MAC L. 3 years ago on Google
    POOR SERVICE, UNPROFESSIONAL STAFF, UN AWARE OF THEIR JOBS AND DEPARTMENTS. I HAD MY MEDICAL MARCH 22, 2021. NKAILANG BALIK AKO. NOT ONCE, OR TWICE, BUT 5X OR MORE. THEY INFORMED ME THAT I NEED TO SEE A PULMONOLOGIST ON THE LAST HOUR APRIL 23rd at 3:30pm.SINO PA PIH BA MKAKAHANAP NON.AND MY SWAB TEST IS NXT DAY IN THE MORNING... THEY EVEN HAVE AFFIALTED DOCTORS OR SPECIALIST. I MISSED SCHEDULE OF MY SWAB TEST AND MOST OF ALL MY FLIGHT...🤬🤬🤬🤬🤬😡😡😡😡 STAFF OF HEALTH METRICS BE RESPONSIBLE AND DO YOUR JOB. COZ WERE DOING OUR JOB TOO.... YOU WASTED MY TIME . I MISSED MY FLIGHT...ITS ALL YOUR FAULT!!!!🤬🤬🤬😡😡😡
    13 people found this review helpful 👍

  • 1/5 Rin B. 4 years ago on Google
    if there's a zero rating, i'll give this clinic a zero rating!!!!!!to those who plan to do their medical in this clinic, dear, think again! it's just a waste of time and money! my cbc was repeated twice and when i consulted to another clinic, the results are normal. tsssskkkk. Fix your service!!!!
    11 people found this review helpful 👍

  • 1/5 Indira Samira E. 2 years ago on Google
    Is there a ZERO rating? Before going to the clinic, we called and asked if they can do the paperwork for Brunei working visa. The guy I talked to called me back and said, yes they are accredited. So we went there for the Norwegian Annual Medical as well as for the Brunei Employment medical. On the day of the pick up of the results, we were informed that they failed to include the drug test, so my husband did the drug test and we were asked again to come back in the afternoon. We went back at 1:30pm as the time they said that we can pick up the papers, my husband waited for more than 2 hours only to find out that they are NOT ACCREDITED to do the Medical Clearance for Brunei Employment!!!! SUCH A WASTE OF TIME!!!!!!!!!!!!!!!!!!!
    10 people found this review helpful 👍

  • 5/5 Jonathan See G. 7 months ago on Google • 9 reviews
    Best clinic! I had my APE here. All the staff from reception to individual stations like laboratory, are helpful and accommodating. They are well organized mainly due to their queueing system with QR codes. Results are also available online. Highly recommended!

  • 1/5 Rudy Pou H. 7 years ago on Google
    Very SLOW process to do everything. I went there to pick up my results few weeks after I has done the tests and they told my I have to advise them for pick them up. Once you advise them that you're going to pick them up they need 3 days for make the results ready. They told me to go there for pick up the results that supposed to be ready but once I arrived there they make me wait for long time for pick the results. A waist of time! The minimum stars I can review is 1 but they deserved 0.
    7 people found this review helpful 👍

  • 5/5 J C. 2 years ago on Google
    Nurse Liz and Jomark arrived early before the schedule at 10am. Very polite and professional! Complete with PPEs! Results were sent via email within 48hrs as promised!
    6 people found this review helpful 👍

  • 1/5 Mary Joy C. 1 year ago on Google
    I’m being generous to give them a 1 star. Queueing is either too slow or disorganized sa Laboratory nila. I wasted AN HOUR waiting for my turn just for the biometrics (which was supposed to be a quick process) the line before me were only 3 people. madami na naka lagpas sa akin kahit I was an hour earlier than them. I wasn’t able to check in for dental because of their delay! So I have to book for another appointment na naman for another day. SOBRANG HASSLE!
    5 people found this review helpful 👍

  • 1/5 Joseph C. 1 year ago on Google
    Agencies should not place their crew here in this medical clinic. Very poor performance. Long awaiting time for result. Money value is wasted here. Very slow service. You cannot finish your medical in a day. You will comeback again the next day and again you will set an appointment schedule online which is always full from present week until the next 2weeks. I had been in different medical clinics and I can say this is the worst in all of them.
    3 people found this review helpful 👍

  • 1/5 Kuya paeng T. 3 years ago on Google
    Don't put a contact number if you can't be contact!!!!
    3 people found this review helpful 👍

  • 5/5 David Donovan M. 2 years ago on Google
    The staff were considerate and great at their work. 5/5 Recommended clinic for POEA.
    3 people found this review helpful 👍

  • 1/5 Diana Sena G. 1 year ago on Google
    I received SMS stating that I need to go back to the clinic for pending checks where in fact, I asked the receptionist if all tests are completed and was confirmed that I'm all good! And I'll make sure that I already done my all examination test. I'm sure all checks is completed before I leave but still getting this non-sense text messages from them! Very inconvenient and not organized, although few of the clinic staff are very accommodating. But some of staff is so very rude like that staff on the x-ray the girl is very rude to us. And the staff on the groundfloor the registration area and also the lady guard. For now, I will not recommend this business and might look somewhere else! And also they don't have contact number the call them or message them they already have email but none sense email. No response at all!!!
    2 people found this review helpful 👍

  • 1/5 Mary Ann Y. 1 year ago on Google
    I find the whole procedure/system chaotic and very frustrating Most of the staff don’t have the sense of urgency they dilly dally because for them this is just another day. In addition they have way too many steps to make (which is very redundant) The trunk line is useless when you call no one answers. They make you go back and forth for the most mundane things.
    2 people found this review helpful 👍

  • 1/5 Lia M. 1 year ago on Google
    I spent 5 hours just to do my Medical exam here for employment and I cannot wait any longer so i decided to reschedule it. I am very disappointed.
    2 people found this review helpful 👍

  • 5/5 Harvey C. 1 year ago on Google
    The work is good. The protocol is just too far. The medical manager is very kind <3, I hope you have a branch in another place.
    2 people found this review helpful 👍

  • 1/5 Phil G. 4 years ago on Google
    Though nag improved, but not on consultation section sobrang bagal i started around 12 pm waiting and its already 4 pm and still i am here!!! just for follow up consultation.
    2 people found this review helpful 👍

  • 1/5 David Mabaga (. 3 years ago on Google
    If I could give zero I will this is the last time I will do my medical here in health metrics I never should have leave my former medical clinic(super care) it's insane their services is getting in my nerves i just wanna follow up on my result I tried to call 100 times zero answered several text and email I did also zero answered!!!! By the way the phone was ringing its just nobody care to answer
    2 people found this review helpful 👍

  • 1/5 Charla B. 10 months ago on Google
    I had a follow up appointment today and they made me wait for 3 hours just to tell me that i have to go back for another follow up. They wasted my time and money going back and forth. They should’ve just sent that to me online. I am never going back here again along with the very rude staff and doctors.
    1 person found this review helpful 👍

  • 1/5 Jane Andrea B. 1 year ago on Google
    I received an sms asking me to go back saying I have not completed all the med exams when I had it checked with them before leaving and they confirmed that I am good to go. Hassle is the best name for this clinic.
    1 person found this review helpful 👍

  • 4/5 Bernie L. 10 months ago on Google
    This clinic is well organized in the procedures that I went through. All the clinic staff are very accommodating especially to Ms Anabelle of registration. She assisted me in the steps that I need to go to.
    1 person found this review helpful 👍

  • 5/5 Tyrone M. 9 months ago on Google
    I recently visited health metrics and had a wonderful experience. The staff was friendly and professional, and I received excellent care. I want to give a special mention to Ms. Marla De Guzman, who went above and beyond to make sure I was comfortable and well taken care of. Thank you for the great service!
    1 person found this review helpful 👍

  • 4/5 Renato L. 2 years ago on Google
    I had my peme last July 13, 2020 in their MOA branch. Ok naman.
    1 person found this review helpful 👍

  • 1/5 Erol R. 1 year ago on Google
    I received SMS stating that I need to go back to the clinic for pending checks where in fact, I asked the receptionist if all tests are completed and was confirmed that I'm all good! I'm sure all checks is completed before I leave but still getting this non-sense text messages from them! Very inconvenient and not organized, although few of the clinic staff are very accommodating. For now, I will not recommend this business and might look somewhere else!
    1 person found this review helpful 👍

  • 1/5 Jarvis Da J. 1 year ago on Google
    Super waste of time. Went there at 12pm still not finished at 5:00pm have to go the next day to finish other tests
    1 person found this review helpful 👍

  • 5/5 Gil Jenstein A. 1 year ago on Google
    Fast, accommodating, friendly staff and excellent service. I want to special mention Mr Kent Subillaga a big thank you. God bless
    1 person found this review helpful 👍

  • 5/5 Jonesyfer L. 9 months ago on Google
    I love taking my medical exam @ health metrics😊.the staff are very assisting and approachable 😀😀.specially in the psych dept. Kudos 👏 with miss Lanie and miss Diane they are very kind.

  • 5/5 Christopher C. 9 months ago on Google
    The staffs are very helpful and considerate especially Mam Grace, Belle and the guard on duty ( female guard). No long waiting time, clean place. Will definitely recommend health metrics. Thank you!

  • 5/5 Daisy Lyn D. 9 months ago on Google
    HMI Pasay Clinic exceeds my expectations. They are welcoming, friendly and approachable. 5 Star for Online Consulatation as well. 👏 Dr. Edalyn Capili is doing her job very well. She gaves you instructions on what you should do and it is really helpful. Thank you and God bless

  • 5/5 JS R. 9 months ago on Google
    The online registration form or the online que that will give you an appointment is incredible, not like any other clinics they have a system to use for people to know where to go and wait for their turn. The employees are also good at their work.

  • 5/5 Alexiz Cezar A. 10 months ago on Google
    I just want to commend and express my gratitude to All the staff of Health Metrics Makati especially Anabelle of GF-Registration and the gentleman of Releasing for selflessly helping and assisting me and my wife when we're having our PEME. People like them truly make a difference.

  • 5/5 Janrei G. 9 months ago on Google
    I was scheduled here for my PEME medical exam, and I was delighted because of how the staff helped me and thank you Ms. Jean Lacre for wonderful service.

  • 1/5 Daggers Studio t. 2 years ago on Google
    Very very very very POOR service in follow-up section. The numbers (landline & cell) you give always ringing. Nobody cares. If you dont do your job, better quit in there.

  • 5/5 Kin G. 9 months ago on Google
    Thank you so much for the fast transaction! All the employees we're very accommodating and helpful. 😊😊😊 Very organized!

  • 5/5 Aaron E. 9 months ago on Google
    Hi mam Liezel Selma, thank you for accommodating me to audiometry. And also to registration, now its organize and quick que. Thank you team registration. God bless.

  • 5/5 Jeanny Am A. 9 months ago on Google
    Very great services in Health Metrics Iloilo. Processing my medical has been very easy with their facility. Employees are great, especially miss Sheena, she's Very approachable and very helpful and also friendly.

  • 1/5 Neil R. 1 year ago on Google
    Not deserving for even one star!!! Clinic is super duper unprofessional. Provides traumatic PEME experience to clients

  • 5/5 Oliver W. 1 year ago on Google
    I did my medical there, what really good is that anything is at one place and can be done in one day! Precision in medical examination and a great service and support also from the Head of the Clinic! My next medical I will do there! Thank you!!!

  • 5/5 Lance R. 1 year ago on Google
    All the attendants and staff of healthmetrics are sooo kind and understandble.. Highly recommened this Clinic.

  • 1/5 John Paolo P. 2 years ago on Google
    Poor customer service for following up the result.

  • 3/5 isagani t. 1 year ago on Google
    Seniors have no priority in this facility, be patient when u report for doctor's evaluation

  • 3/5 Primo Joel B. 3 years ago on Google
    Easy to find. Needs parking improvement

  • 5/5 Rio Angelo S. 5 months ago on Google • 1 review
    Doc Merlin of dental department is very accommodating. He is very skilled in what he do and has gentle hands when doing the procedure. I am very satisfied.
    2 people found this review helpful 👍

  • 5/5 Red Rabbi L. 7 months ago on Google • 2 reviews
    Their health care service is excellent, staff are very accomodating and professional ( from reception, registration, laboratory, clinics, Doctors ). Their process is very systamized, very thorough and well organized. Would like to give thanks and mention Ms. Raquel (Laboratory front desk) for her patience in answering all my inquiries. Good job and thank you to you maam 😊. Over all service excellent
    1 person found this review helpful 👍

  • 5/5 Wendy T. 4 months ago on Google • 1 review
    Jean Lacre is Accommodating and All the staff in this branch Aside From that , from Dental Department Dr. Merlin is very Accommodating and fun to assist. He gave me a very relaxing and outstanding service throughout the process really appreciate it.

  • 5/5 Michael M. 6 months ago on Google • 1 review
    Dr. Merlin is a great asset of your team. He is friendly and professional. He makes sure that you are comfortable during the entire procedure. Thank you, doc, and see you again next time! 👍🏼🙂

  • 5/5 Myla Duran A. 6 months ago on Google • 1 review
    Hi ma'am Raquel! 😊 Thank you so much for accommodating me. Your genuine smile gives happiness to every clients. Very fast transactions has done ma'am. GOD BLESS you.

  • 5/5 Jitka C. 7 months ago on Google • 1 review
    I highly recommend Dr. MERLIN for providing exceptional dental care in a professional manner. From my first visit, it was evident that he is a knowledgeable and skilled dentist who truly prioritizes the well-being of his/her patients.

  • 5/5 Jenny Lyn Calbone (Lola J. 4 months ago on Google • 1 review
    Merlin of Dental is very nice and gentle in cdoing the cleaning process of his client's teeth. Thank you.


Open on Google Maps

Trends



Last updated:

Similar places



Similar Medical clinics nearby

Last updated:
()