1/5 Z. E. 5 months ago on Google • 66 reviews
At
first
glance
you
believe
you
are
getting
superior
service
until
there
is
something
that
you
don't
like
about
your
nails.
Geneva,
the
receptionist,
seems
afraid
and
unable
to
problem
solve.
The
owner
Sue
Kang,
pretends
she
does
not
speak
or
understand
English,
but
she
knows
how
to
charge
customers
and
have
customers
tip
for
their
service.
Jean
seems
nice
but
should
not
greet
a
customer
with
"you
are
late"
when
they
have
advised
Geneva
that
they
would
be
running
late.
Geneva
did
not
relay
the
message.
The
staff
are
capable
of
doing
a
fairly
decent
job
however
their
attitude
towards
some
of
their
customers
should
get
better.
An
upscale
experience
starts
in
the
mind
first
not
on
advertisements.
Treat
each
customer
with
respect
since
we
are
paying
more
for
the
"experience
"
at
this
salon.
I
have
spent
quite
a
lot
of
money
at
this
salon
for
services.
My
family
and
I
thought
we
had
found
a
place
that
honors
people
in
the
community,
but
this
is
not
the
case.
Ms.
King,
if
a
customer
has
a
problem
with
a
service,
just
correct
it,
don't
talk
about
them
and
what
you
normally
charge
to
when
there
is
not
a
problem.
Just
hear
them,
respect
them
and
fix
the
problem
so
they
feel
valued
to
come
back.
I
will
not
waste
my
money
anymore
with
this
establishment
in
2024.
Geneva
stop
harassing
me.
Your
text
message
was
unprofessional
and
disrespectful.
You
definately
need
coaching
and
understand
business
acumen.
Don't
call
my
phone
being
rude
about
my
experience.
I
paid
over
$200
for
services
that
went
wrong
due
to
Jean
not
checking
to
see
if
my
polish
was
dry
before
checking
out
of
the
spa.
Being
rude
to
me
only
hurts
you.
My
review
still
stands
and
don't
hang
up
on
your
former
customers.
It
makes
you
look
angry
😤.
Do
better!
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