Sergio's Fine Jewelers image

Sergio's Fine Jewelers

Jewelry store Jewelry designer Diamond dealer Jewelry engraver Watch repair service Jewelry appraiser

One of the Top rateds in Gray Rock


Address

10132 Baltimore National Pike A & B, Ellicott City, MD 21042, United States

Website

www.sergiosjewelers.com

Contact

+1 410-461-4400

Rating on Google Maps

4.90 (204 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 4 pm
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 5 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: ring (40) jewelry (28) Sergio (24) engagement (20) experience (16) Sergio' (15) great (14) time (13) service (13) beautiful (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sheila Y. 2 years ago on Google
    Sergio’s sells beautiful jewelry and also designs jewelry for you! The first time went there, I wanted to add some of my mother’s diamonds from one of her cocktail rings to a new setting for my engagement ring. They designed a gorgeous ring that has an even deeper meaning to me now. I also had some post earrings that I loved but were uncomfortable to wear. So they worked with me to create new designs for those as well — in some cases just setting them on a leverback and in others combining stones to make a beautiful new earring. They are so talented and knowledgeable there, and very helpful and nice!
    1 person found this review helpful 👍

  • 5/5 Melissa B. 2 years ago on Google
    When I couldn't find the ring I really wanted, Sergio's worked with me over several weeks to create the perfect setting. They brought in multiple sapphires for me to look at, and they created the most beautiful custom ring for me. We have been customers for a long time, and always appreciate the excellent customer service and their expertise!
    1 person found this review helpful 👍

  • 5/5 Kylie M. 9 months ago on Google • 9 reviews
    Debbie and Tim were great to work with! We had a vision for my engagement ring that they turned into a reality. They brought in multiple stones for us to pick the perfect one and then ensured the side stones matched. It turned out perfect and I’ve already gotten so many compliments!

  • 5/5 Tyler H. 1 year ago on Google • 9 reviews
    A few weeks ago, I went into Sergio’s looking for an engagement ring for my future wife. I had the pleasure of working with Debbie and she was so very helpful throughout this entire process. Obviously a complete novice in the area of engagement rings, Debbie took the time to walk us through everything we’d need to know from ring sizing, diamond color, clarity, lab made vs natural, the whole nine yards. Her kindness, patience, and professionalism were unmatched! Two days after that encounter, I walked out with the most beautiful engagement ring we built for my fiancée. I’m happy to report she said “yes”! Thank you Sergio’s and Debbie for making this experience so memorable - we will certainly be back in for our cleanings and check ups!

  • 5/5 April D. 8 months ago on Google • 3 reviews
    I wanted to add an additional band to the original set and just amazed with how beautiful it turned out. Susan helped me with not only adding the other band but also years ago when the original set was purchased. I knew we were in good hands with her assistance, she is so kind, passionate and thorough. I would recommend Sergio’s to anyone! We will be back for future purchases! Thank you for doing such a phenomenal job! Can’t take my eyes off of this beauty!

  • 5/5 Mike S. 2 years ago on Google • 3 reviews
    The Team at Sergio’s was extremely professional, courteous and eager to help me with my engagement ring selection. Was immediately welcomed in the store with multiple employees trying to help me. They educated me on all aspects of the purchase and what I was looking for until we found it. They were extremely patient with me and allowed me to see many ring styles and stones. Amazing selection, great prices and the best customer service I have seen in a jewelery store. I will never go anywhere else after this experience, customer for life.

  • 5/5 Mary C. 1 year ago on Google • 3 reviews
    I worked with Debbie at Sergio’s to create a engagement ring for our anniversary. What a wonderful experience! As I live out of town, Deb was able to arrange for me to come in to pick a diamond with my specifications on short notice. She patiently helped me pick out a setting and arranged for its customization. I never felt any pressure and she really listened to what I wanted. The ring is absolutely gorgeous and I have received so many compliments from random strangers! Debbie, Susan and the rest of the staff are so wonderful to work with and I highly recommend Sergio’s!

  • 5/5 Lorraine C. 11 months ago on Google
    Whenever I go to Sergio’s I am treated with respect and sincere interest in what I am looking for. All staff are attentive. I was helped most recently by Tim who is knowledgeable and friendly. At no time do I feel pressured to purchase.

  • 5/5 N M. 1 year ago on Google
    I've known of Sergio's for a long time. Two weeks ago, I went there for the first time to have two gold chains repaired. I worked with Carl and was impressed with the friendliness and knowledge that he brought to the table. I was also impressed with his followup. After I left the items to be repaired, Carl reached out to talk with me more about the method of the repair, and then again to let me know that they repair was finished. Outstanding. Thank you Carl and Sergio's!

  • 5/5 Scott Mt. P. 1 year ago on Google
    I can't overstate how much I appreciate the people at Sergio's who helped me out. I went several times and worked with Carl, Tim, and Susan over those trips. I went in knowing next to nothing about engagement rings and the different metrics, lab vs mined, prices, etc. They were so willing to walk me through the differences and find an option that was perfect for me and my fiance. They made suggestions that would best fit what I was looking for, rather than just trying to push me towards the most expensive ring, which I really appreciated. They truly wanted me to have the best engagement experience and I would highly recommend them to anyone looking to buy engagement rings or jewelry of any kind. I will definitely go back to them for any future jewelry needs.

  • 5/5 Christine R. 1 year ago on Google
    Sergio’s is absolutely fabulous! We have used them for years for fine jewelry. Recently, I had special ring of my mother’s that was in disrepair- and they made an exact replica that was perfect (literally brought tears to my eyes when I saw it). Beautiful work, excellent service- the only place I trust for jewelry. Highest recommendation- they are the best.

  • 5/5 Chuck and Alicia B. 1 year ago on Google
    Very professional! Very wide selection of jewelry. Especially women rings! Entire shopping experience was pleasant. Hubby felt like he got a great value for my 💍 ring. We were shopping for an anniversary band since my original was now 2 sizes too small. The entire experience was amazing. From my first visit a few days ago, I was promptly greeted and a sales person was able to assist me right away even though there were a few customers already in store being served. Cheri listened to what I was looking for in a band and WOW! She showed me so many beautiful selections. She even made suggestions that deviated slightly for comparison. She took notes on 3 rings that I narrowed down to. I returned to the store today and met the owner and another sales person who assisted me since Cheri was off today. They both assisted us with final ring we purchased today. Definitely plan to shop here for your next jewelry or timepiece. You will NOT BE DISAPPOINTED!!

  • 5/5 Claire B. 2 years ago on Google
    We brought in my grandmother’s and grandfather’s wedding bands to be resized to fit us for our upcoming wedding. These rings had matching engravings on the interior with their initials and wedding date. My fiancé and I were aware of the risk that we would lose the engravings in the process of resizing. However, the goldsmith at Sergio’s was actually able to keep the engravings intact! In addition, Carl helped us identify a few other things we could do to protect the longevity of my grandmother’s/now my engagement ring (reinforcing the prongs and an area of the band that had worn thin.) They really have given this family heirloom new life. The order was also turned around VERY quickly, after just a day or two! A final note — we’ve had the engagement ring cleaned once before, at a different jeweler last year, but it had nowhere near the sparkle that the ring had after being cleaned at Sergio’s. It looks absolutely stunning. Overall, for all these reasons, we are so grateful and had a wonderful experience. We’ll definitely be repeat customers.

  • 5/5 Lisa B. 11 months ago on Google
    Amazing customer service from Carl & team at Sergio’s. Stopped in on a whim to have a favorite necklace fixed - done right on the spot. The next day I brought my engagement ring in to be reset and couldn’t be more pleased - I absolutely love it! Sergio’s is now my go-to place for all things jewelry!!

  • 5/5 allyson c. 1 year ago on Google
    Working with Tim on a style of engagement ring was a blast! Using stones from inherited jewelry, we created a memorable masterpiece! I even scored a one of a kind pair or earrings with the leftover stones! All in all, a great experience with a seasoned jeweler.

  • 5/5 Jason 1 year ago on Google
    They made the decision process very easy with their kindness and knowledge of items in their store. Everyone was extremely friendly and I feel I was led into the right direction with my purchase. I usually shop around for things and was happy enough with them, it was a one stop shop. Great selection, amazing people and would highly recommend. Thank you for helping make this buying process fun and memorable!

  • 5/5 John B. 1 year ago on Google
    As fall arrives, so does our wedding anniversary. Many years we treat ourselves to a nice jewelry item from Sergio's. They carry premium jewelry and distinguish themselves through their excellent customer service. This year my wife got me a nice watch. I got her a gorgeous diamond ring. We were treated like good friends and left they store with satisfied smiles. We highly recommend Sergio's for serious jewelry shoppers.

  • 5/5 Dean C. 1 year ago on Google
    Amazing experience with Tim at Sergio’s. Outstanding customer service and beautiful inventory. When you find you need beautiful jewelry go to Sergio’s in Elliott City. Thank you Tim. My wife is still glowing from the work you did on her ring. See ya soon my friend.

  • 5/5 Patrick T. 2 years ago on Google
    Twice I have gone to Sergio's for pieces for my Mother. Both time Susana helped me and I can't thank her enough. She took the time to listen to what I was looking for and then showed my lots options. My Mother now has a ring and a pair of earrings that she absolutely loves and has gotten many complements on. This is always the first place I recommend for people when they mention they are looking for a piece of jewelry.

  • 5/5 Lisa P. 3 years ago on Google
    I have been going to Sergio's Fine Jeweler's for years and have always been totally happy with my experience. Tim the owner is truly compassionate about his jewelry and making sure his customers are satisfied with their selection. He is honest with his opinion and always gives you the best direction to help with designs. Side note: He loves colored precious and semi precious stones and gems like I do and has the best selection of jewelry around. I am not in the market for a new diamond engagement ring, but I love looking at their inventory that is so up to date and beautiful. Love this stores collection of jewelry - many unique pieces that you just do not see in other establishments. I just had a ruby custom made with Tim's direction with Simon G and I can not even begin to tell you how fabulous this ring has turned out. The whole process was stress free, options given, cad's sent, changed and finalized. So happy with my new ruby ring! I find all of the staff at Sergio's knowledgeable, honest, friendly and helpful. Sergio's Fine Jewelers in Ellicott City, MD is my go to jeweler for many more years to come!

  • 5/5 Steve G. 2 years ago on Google
    Great experience again! Jon, Deb and Tim (the owner) make you feel like family. Several of our family members have started going here as well for their jewelry needs. I Highly recommend visiting Sergio’s.

  • 5/5 Frances M. 2 years ago on Google
    This is a fantastic jewelry store! The jewelry is beautiful, the place is easy to get to, and most of all the people are great! They were helpful without being pushy and kind and they knew their product. When we asked for a variation on a piece of jewelry they were able to get it. I also got a piece of jewelry repaired, and they did a great job!

  • 5/5 Raina R. 2 years ago on Google
    Tim has been patient and easy to work with. He designed and made the most gorgeous wedding rings for our 25th anniversary. Really beautiful work. I would recommend that everyone visit Sergio's for great local service.

  • 5/5 Rosenthal Mortgage G. 3 years ago on Google
    From the time my wife and I stepped into the store, it was like being around family. If you are looking for a great selection, and honest people, then you’re at the right jewelry place. Tim the owner, hand held us to find what my wife was looking for in a ring. John the jeweler, who works on all the jewelry, setting stones and doing repairs, is amazing. The sales staff is friendly and knowledgeable, and like I said, you feel like your with family. I highly recommend Sergio Jewelers, for the best customer experience you will ever have, buying jewelry!

  • 5/5 Danny H. 3 years ago on Google
    Sergios was great to work with. We had my wife’s grandmother’s wedding ring re-set into a more modern and stylish setting. They helped us pick a beautiful setting, reasonably priced and made us feel comfortable. The owner Tim made sure I was happy, shared his opinion and even personally called me through out the process. Will go back and highly recommend.

  • 5/5 Stephanie S. 2 years ago on Google
    Outstanding experience! I had an idea for a custom designed family heirloom statement ring made from my mother’s solitaire and tennis bracelet stones. Carl worked with me to take my idea to concept, design, CAD rendering and onto a stunning finished product. I couldn’t be happier with my new ring and the personal service throughout the process. Thank you so much for helping me to honor my parents in such a meaningful and modern way. I love my ring!

  • 5/5 Brian L. 2 years ago on Google
    Sergio’s reminded me what great customer service is like. Their entire team was extremely helpful and patient. I was presented with many options with all the details necessary for me to choose the perfect engagement and wedding ring. Thanks to the entire Sergio’s team/family for a great experience.

  • 5/5 Kathleen Van M. 2 years ago on Google
    I recently upgraded my wedding ring and Debbie was amazing! All of the staff are so friendly and accommodating. My ring turned out beautifully and I can’t wait to go back for more jewelry. Top notch service and products!

  • 5/5 Vincent D. 2 years ago on Google
    Went to Sergio's the first time on a recommendation from a friend. Great customer service, great selection fine jewelry to choose from. Was given several options to choose from. Tim was very knowledgeable and patient. This the second time I have been there for my wife. I highly recommend Sergio's and his staff !!

  • 5/5 Andrew P. 2 years ago on Google
    I couldn’t have made a better decision than going to Sergio’s to pick out an engagement ring! I cannot rave more about Debbie with the expertise, kindness, and professionalism she has. Look forward to working with them in the future, with not only me but my entire family now. Cannot thank Sergio’s and their team enough, You made my special day absolutely perfect!

  • 5/5 Lindsay L. 1 year ago on Google
    Sergio’s is wonderful. We have come in multiple times needing something very specific, and they are always willing to help find just the right item. I get so many compliments on my pieces, and will always treasure my engagement ring that came from Sergio’s! They are always very friendly and customer focused.

  • 5/5 Bonnie B. 2 years ago on Google
    Everyone is always so nice and pleasant. I met Tim (owner) through a mutual friend and had never had any experience with them prior to a few years ago. I have been pleasantly surprised on how nice everyone is in the store no matter when you go in to visit. I've been dealing with Tim and Deb (and sometimes Carl) and they all always have smiles on their faces and have your best interest at heart. They want you to be happy with your decision and purchase, and not because you are buying something in the store. Sergio's represents a family atmosphere which is a rare quality any more. I highly recommend them to anyone who wants to be treated "special." If they don't have what you want or are looking for, they will work diligently to find it for you. If only more people cared about their customers as everyone does at Sergio's.

  • 5/5 Rose C. 7 months ago on Google • 1 review
    Stopped in to get my ring resized today and they got it done literally right away! So happy I don’t have to spend the holidays without my engagement ring. Beautiful job and great service. Will definitely be back. Thank you so much, Tim!

  • 5/5 Rachelle H. 7 months ago on Google • 2 reviews
    Hubby and I decided to stop into Sergio’s last Friday to see if my beloved and well used Maui Jim sunglasses could be repaired. After 20 minutes or more of trying to find the right size screw, working with a tricky hinge, and needing a second set of hands from another kind associate, there was success! When all was said and done, there was no charge! You don’t get that kind of service and care at many establishments these days. Thank you Tim and Helper. You completely made my day!

  • 5/5 Ena S. 8 months ago on Google • 1 review
    I was at the store to pick up a small item today and I was impressed with the treatment I received from Tim, the owner. The attention he gave to the transaction and his friendly manner made me feel that I am a valued client. I left on a positive note and will definitely shop there in the future.

  • 5/5 Jared C. 8 months ago on Google • 1 review
    I bought my fiancé’s engagement ring and both of our wedding bands here. Had a great experience dealing with multiple employees. Very helpful and also worked with us on a time crunch to get our bands in time for our wedding.

  • 5/5 Richard S. 9 months ago on Google • 1 review
    Sergios employee, Carl, helped me find a medallion and chain meant to commemorate a special person in our community. I can't remember ever encountering a more helpful and accommodating service person. Sergios is fortunate to have him on their staff.


Call +1 410-461-4400 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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