I ordered online to take advantage of a discount (which I then paid less for in the store). No email notifies you that the shipment has left. I call customer service (ALSO BY EMAIL they can only be contacted during office hours) and finally I receive a scrap of email with the shipping details. The product arrives in the store and they notify me with an email. I didn't realize I had 15 days to collect. I am going to B.A. Course. to collect and I discover that after 15 days the order has been cancelled. OK, my fault, but I say: in the digital age is it too inconvenient to send a reminder a couple of days before the order expires???...moreover, if you cancel my order, will you deign to send me a email in which you inform me that the order is canceled and that you will give me the money back????...and if I forgot, did you even keep the money????...contact customer service and ask for a refund via Paypal (method used for payment) the answer is that they will let me know the return number after the weekend. I opened a complaint report to Paypal and after two hours I had my money returned! What can I say, the products are certainly of quality, but customer management and online sales for this brand are unknown concepts!!!!

The most comfortable flipflop in the world, beautiful design and colors, long-lasting and always very fashionable

(Translated by Google) A praise to Roberta and to all the staff of Havaianas C.so Buenos Aires, Milan. Really kind and competent, able to provide you with support for any eventuality and also for orders placed online. Thank you! (Original) Un plauso a Roberta e a tutto lo staff di Havaianas C.so Buenos Aires, Milano. Davvero gentili e competenti, in grado di fornirti supporto per ogni evenienza e anche per gli ordini effettuati on line. Grazie!

Good choice of slippers from the popular Havaianas brand. Located in a central area of Milan, near Porta Venezia M1 subway stop.

Beautiful and long-lasting. Patient and helpful saleswoman

Good place to buy a pair of slippers

Big choice of slippers of any color!

Good

Has all the latest models of the famous flip-flops 😉

Single-brand store of the brand famous throughout the world for its iconic flip-flops. In this small store, easily reachable by metro (Porta Venezia stop), you will find all the main products of the brand (flip flops, pencil cases, shoes etc.). The staff is kind and prepared. An absolutely recommended stop! 😊

(Translated by Google) Very funny.Children loved it.Very nice staff (Original) Molto divertente Ai bambini è piaciuto molto Personale molto gentile

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(Translated by Google) Very nice shop, well stocked and tidy. Really prepared and polite orders. Every time I enter I can't help but buy something. I think one of the best things I've encountered is the welcome. (Original) Negozio molto carino, ben assortito e ordinato. Commesse davvero preparate ed educate. Ogni volta che entro non posso fare a meno di acquistare qualcosa. Penso che una delle cose migliori che abbia riscontrato sia l'accoglienza.

(Translated by Google) The shop is nice but I find that the orders are not very courteous. They might try to be more empathetic since they have decided to do this work in contact with the public ... Beautiful bags! (Original) Bello il negozio ma trovo che le commesse non siano molto cortesi. Potrebbero sforzarsi ad essere più empatiche visto che hanno deciso di fare questo lavoro a contatto con il pubblico… Belli i sacchetti!

(Translated by Google) A brand a guarantee on that there is no rain, assorted and cozy shop (the shop). Negative impression of the approach of the saleswoman who followed us. No smile, little / no empathic, intrusive (practically a shadow) without leaving the space to be able to mediate on color independently (oh, not talking about € 5), too much pressure, counting that the choice had to be made by a child. This is not how you work with customers, the customer MUST have the space to explore, it takes more discretion, so if the customer needs it he will be happy to ask. (Original) Una marca una garanzia su quello non ci piove, negozio assortito e accogliente (il negozio). Impressione negativa dell'approccio della commessa che ci ha seguito. Nessun sorriso, poco/nulla empatica, invadente (praticamente un ombra) senza lasciare lo spazio di poter mediatare sul colore in autonomia (oh, mica parliamo di 5€), troppa pressione, contando che la scelta la doveva fare un bambino. Non è così che si lavora con i clienti, il cliente DEVE avere lo spazio per poter esplorare, ci vuole più discrezione, tanto se il cliente ha bisogno sarà ben lieto di chiedere.

C’è una commessa poco disponibile, svogliata e abbastanza strafottente