a must for design and fashion enthusiasts in Milan. The exhibition is interesting but the themed events are also worth considering.

Unfortunately the after-sales service leaves a LOT to be desired. We bought two lamps in October: one arrived only partially (after various changes, due to pre-sale misunderstandings), and we never heard ANYTHING about the other in particular. No response from the operator who assisted us in the purchase, despite repeated emails and WhatsApp messages. We start to worry about our money. It seems that sellers are only very attentive when it comes to sending quotes and cashing, and then abandon you completely.

Excellent plattform and very good client service!

design experience

Best architecture destination in town. Amazing design furniture is displayed here and the place is also a great location for cozy events. The staff is very nice and kind too!

Hosting currently (July 2017) at the ground floor, a small but inspiring exhibition by designer Emilio Nanni. Also the must-place to visit in Milan during the Design Week

Horrible service. Shipping delayed by a month, returned at the customer's expense and after almost a month has passed since receipt in the warehouse they inform them that the package arrived damaged (which is false because nothing was communicated to the courier upon collection) and they try not to return the money in full. Buy elsewhere! All with a non-existent after-sales service that practically never responds

Registered with email during the Salone del Mobile event in Milan. I'm practically flooded with dozens of advertising emails every day. Tried unsubscribing from their newsletter but it's pretty much useless. Their continuous email invasion of advertisements that they continue to send me every day is becoming obsessive

A bit confuse

I ordered a table and a bathtub arrived. I managed the change myself with the other client and the carrier. Now I have ordered a table and it arrived with knocks. They don't react. They just take notes and ask for photos. Very bad service. . You already know what I have asked of you. Send me the board again without damage, well protected and without the package being stepped on...... Finally, three months after I placed the order for the table, I received a second table in good condition (it still had some small dents). They need more control over DHL carriers and to pack products better. I raise them from one to two stars, no more.

Bad experience: they don't respond quickly and very poor after-sales service: if you want to make a return you have to do it with shipping at your expense!!! Furthermore, they are also not very cultured: since for the purpose of invoicing for the office I indicated the lawyer's details, they told me that they would not accept the return because it is not a consumer!!! The consumer is by right the person who uses a good, a lawyer why can't a lawyer use a lamp??

I made an online purchase of two products. Unfortunately, one arrived broken and I reported it immediately via a dedicated channel. I was asked for clarification and additional photos which I provided, after which they completely disappeared! Despite several reminders, a month after my report I have not received any feedback on the replacement of the product. Ridiculous! They should respond within a maximum of 72 hours of requests, but they completely ignore their own rules and reminder emails. Stay away from this shop. They have no respect for consumer rights!

(Translated by Google) After placing your order online, no one answers you, just abandon yourself! I had already ordered in the past, but the quality of the service has significantly deteriorated !!! STRONGLY NOT RECOMMENDED (Original) Dopo aver effettuato l'ordine on line non ti risponde nessuno, abbandonati a se stessi! Avevo già ordinato in passato, ma la qualità del servizio è nettamente peggiorata!!! VIVAMENTE SCONSIGLIATO

Indecent. Item ordered on November 22nd received on January 25th BROKEN. It was the third order I always made with a terrible experience. I will never order again. Buy the product directly from the company they are only resellers with very long shipping times with indecent customer service