3/5 Kamila N. 4 years ago on Google
I
wish
I
could
rate
the
shopping
experience
separately
from
home
delivery!
The
former
would
get
5
stars
without
hesitation,
however,
the
latter
would
hardly
get
1,
so
I
go
for
the
average.
It
is
a
great
store
for
shop
-
grab
-
and
go;
a
very
good
selection
of
goods,
good
prices,
very
friendly,
professional
and
knowledgeable
personnel
helping
the
customers
to
get
the
best
fit
for
their
needs.
I
have
bought
many
things
over
the
years,
never
had
a
problem,
never
got
disappointed.
I
can
but
only
recommend.
On
the
other
hand,
my
home
delivery
was
a
nightmare
I
wish
never
to
repeat.
On
Thursday,
the
scheduled
day,
I
got
the
SMS
announcing
the
delivery,
however,
the
day
passed
with
no
show,
no
call,
no
message;
needless
to
say
I
was
waiting
all
afternoon.
On
Friday,
the
SMS
came
again,
this
time
with
delivery
between
9
am
to
5:30
pm,
yes,
all
day.
The
result
was
the
same
-
no
show;
at
least
this
time
I
got
a
phone
call
apologising
they
could
not
make
it
and
scheduling
for
Saturday.
Indeed,
late
afternoon,
the
delivery
guy
arrived.
But
-
not
all
goods
were
delivered,
the
most
awaited
item,
my
new
printer,
was
not
included.
I
called
the
customer
service
asking
to
come
on
Monday
morning
since
I
would
not
be
home
in
the
afternoon.
On
Monday,
I
got
again
the
SMS
with
scheduled
delivery
between
2pm
and
5:30
pm.
I
called
again
asking
to
leave
the
printer
at
the
neighbour's
who
kindly
agreed
to
take
it
for
me.
I
returned
at
6:30
pm
and
learned
nobody
arrived.
It
was
not
until
8:30
pm
when
it
was
delivered.
At
last.
Conclusion:
Enjoy
your
shopping,
never
ask
for
home
delivery,
and
you
will
be
satisfied.