2/5 Mrs B. 8 months ago on Google • 49 reviews
This
review
exists
because
my
husband
did
not
receive
the
email
from
upper
management
as
promised.
Today
is
March
1,
2024.
February
25,
2024:
As
usual,
I
returned
home
from
vacation
and
went
to
the
bar
for
food,
drinks,
and
take-out.
I
ordered
the
beet
salad
and
added
salmon,
cooked
medium.
What
I
received
was
raw
salmon.
I
sent
it
back
and
received
overcooked
salmon.
The
Jamaican
bar
manager
(I
believe
his
name
is
Andre)
took
my
order
and
witnessed
both
pieces
of
fish
come
out
and
offered
to
have
the
kitchen
make
a
3rd
one.
I
was
hungry,
so
I
ate
the
salad
and
declined
another
piece
of
fish,
and
asked
for
a
drink
instead.
He
took
care
of
that
for
me.
He
also
said
the
drink
was
complimentary.
The
salmon
would
be
removed
from
my
ticket.
Now,
here
is
where
the
drama
started.
The
bartender
(Julian)
came
back
from
his
break,
and
I
ordered
take-out
for
my
husband.
I
asked
for
the
bill
and
once
I
looked
it
over,
the
salmon
was
there
and
I
simply
asked
why
it
was
on
the
ticket
since
I
didn't
eat
salmon
and
declined
having
salmon
made
a
3rd
time.
He
leaned
over
the
bar
and
got
closer
to
my
face
and
increased
the
level
of
his
voice
and
called
me
by
my
1st
name
(because
i
am
indeed
a
regular)
said
"I
gave
you
a
free
drink.
Would
you
rather
pay
for
the
salmon
which
is
cheaper
or
the
more
expensive
drink?
"
I
proceeded
to
tell
him
to
lower
his
voice
and
that
HE
did
not
give
me
anything.
He
had
not
served
me
at
all
other
than
taking
my
take-out
order.
We
went
back
and
forth,
and
he
accused
me
of
trying
to
get
free
items
and
told
me
to
grow
up,
etc.
I
asked
the
manager
to
please
handle
the
situation,
and
he
proceeded
to
tell
Julian
what
happened.
Julian
was
not
happy
about
what
he
heard
and
proceeded
to
scold
the
manager,
and
then
he
spoke
ill
of
me
to
another
co-worker
in
front
of
myself
and
other
patrons.
The
entire
scene
he
made
was
embarrassing
and
unprofessional.
In
my
experience,
Julian
has
been
an
emotionally
unstable
bartender.
His
attitude
is
very
unpredictable,
and
he
can
be
seen
ignoring
people
until
he
feels
like
getting
to
them.
He
needs
to
get
help
in
order
to
regulate
and
stabilize
his
moods
since
he
insists
on
working
in
the
service
industry.
Some
days,
he
is
cool,
and
other
days,
he
seems
to
be
dealing
with
the
ups
and
downs
of
life
in
real
time.
We
all
deal
with
crap
sometimes,
but
this
is
no
way
to
act
on
your
service
jobs.