1/5 Ashya J. 1 month ago on Google • 1 review New
**Review
for
Great
Clips
-
Dissatisfied
Customer**
I
typically
refrain
from
leaving
negative
reviews,
but
I
believe
providing
constructive
feedback
is
crucial
for
service-based
businesses
to
improve.
This
was
my
second
haircut
with
Michelle,
and
it
was
unfortunately
a
disappointing
experience.
During
my
first
visit,
Michelle
pointed
out
that
I
have
a
high
neckline
and
a
cowlick
in
the
back—both
of
which
were
never
mentioned
to
me
before.
On
9/24/25,
before
starting
the
haircut,
I
reminded
her
of
these
points
and
showed
her
a
picture
of
the
hairstyle
I
wanted.
I
emphasized
that
I
needed
the
back
and
nape
of
my
hair
to
be
left
long
enough
to
straighten,
as
I
don’t
use
relaxers.
Despite
this,
Michelle
did
not
follow
my
instructions
and
cut
my
hair
in
a
style
that
she
thought
was
best.
The
moment
she
picked
up
the
clippers,
I
knew
the
cut
was
too
short.
I
expressed
my
concern
immediately,
explaining
the
challenges
I
would
now
face
in
styling
my
hair.
Unfortunately,
my
concerns
were
not
addressed.
The
final
result
left
me
disgusted.
The
back
of
my
hair
is
not
blended
and
looks
like
a
bowl
cut,
with
a
heavy
line
where
my
hairline
is
now
shaved.
This
haircut
has
left
me
feeling
self-conscious,
and
I
am
now
afraid
to
wear
my
hair
natural.
Three
weeks
later,
the
issues
are
even
more
apparent;
the
uneven
blending
is
more
noticeable,
making
it
difficult
to
style
my
hair
confidently.
The
purpose
of
this
review
is
not
just
to
vent
my
frustration,
but
to
highlight
the
importance
of
maintaining
a
client
profile,
truly
listening
to
the
client's
requests,
and
not
making
assumptions
about
what
they
want.
If
there
is
any
uncertainty
about
the
length
or
style,
it's
essential
to
ask
the
client
for
clarification.
And
if
you
don’t
feel
confident
about
achieving
a
particular
style,
it’s
better
to
communicate
that
upfront
rather
than
compromising
the
client’s
appearance.
I
hope
this
feedback
is
taken
seriously,
as
it
is
intended
to
help
improve
the
experience
for
future
clients.