2/5 Dana B. 2 years ago on Google
We've
loved
Papis
for
years,
but
we've
been
relegated
to
take
out
during
the
pandemic.
I
stopped
ordering
through
take
out
services
(e.g.
Doordash)
because
they
always
seemed
to
forget
part
of
my
order
(particularly
drinks)
when
I
ordered
from
that
particular
restaurant,
and
I'd
have
to
spend
30
minutes
on
the
phone
with
the
company
trying
the
get
a
credit.
When
I
realized
the
Krog
Street
location
was
now
open,
we
were
thrilled
so
I
placed
an
online
order
last
night.
I
was
surprised
to
get
a
text
and
email
pretty
quickly
confirming
that
my
order
was
ready
for
pickup,
but
we
decided
to
head
over
anyway.
When
we
got
there
my
husband
said
the
front
desk
person
first
said
he
didn't
have
an
order
under
my
name,
then
told
him
it
would
be
ready
in
"2
minutes"
(again,
we
received
confirmation
that
it
was
ready
BEFORE
we
left
home).
10
minutes
later,
he
got
our
food.
The
biggest
shock
though
was
opening
the
entree
containers.
They
smashed
all
the
foods
together
(rice,
beans,
meat,
maduros,
sauce,
what
appears
to
be
pico
de
gallo)
so
it
looked
like
an
absolute
mess
(please
see
pics).
I
didn't
even
want
a
sauce,
but
the
online
service
forces
you
to
pick
one.
I've
never
in
my
life
seen
a
restaurant
mix
a
side
sauce
into
your
food
(and
not
serve
it
on
the
side).
Our
kids
wouldn't
eat
any
of
it
(for
obvious
reasons).
I
was
absolutely
shocked
they
would
serve
food
this
way.
I've
ordered
takeout
from
Papis
MANY
times.
Entrees
are
always
served
in
the
multi
section
type
containers
so
each
item
is
separate.
Beans
are
always
served
in
a
separate
container
with
their
natural
juice.
I've
never
seen
anything
like
this
-
it's
not
an
appetizing
presentation
to
say
the
least
so
beware
if
you
order
from
the
new
KSM
location.
I
suspect
it's
only
happening
there
and
hopefully
they
will
correct
these
issues
as
the
food
is
usually
quite
good.
I
will
continue
to
support
them
on
the
rate
occasion
when
I
can
trek
to
Ponce/Myrtle
in
person,
but
the
KSM
location
has
some
serious
issues.
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