Not very friendly for people coming outside of state and visit, especially if you want to shop and eat. If you park at Midtown Place, eat there, shop, then walk across the street to Ponce City Market, your car will get booted and you will have to wait for them to arrive, pay $75, before they will remove the boot. They basically have cameras set up and watch for people walking across the street from Midtown Place (TJMaxx, Whole Foods, Starbucks, etc) and then track down where they parked. You will get booted and charged, even if you shop at the stores. We realized after that there are signs with a bunch of fine print. But not a single sign that says "No Parking for Ponce City Market, violators will be fined", because they are trapping people and making a small fortune. We saw a lot of people crossing the road the night our car got booted. We are from out of town and this was our first time to this area so we never saw the signs. The market itself is neat and worth a visit, but please beware of this parking scam across the street. Not worth your time to visit this place

The shopping center is great but this parking reinforcement is bogus and totally a scam. They literally stalk you to see if you are leaving the property. Totally ridiculous and I will NEVER return to this place. This is an upper scale shopping center and they treat people like we are in the middle of you know what. They put a boot in your car and charge you $75. The funny thing was they were targeting out of state license plates, mine included in this. Save yourself the aggravation and go somewhere else.

These people honestly are the scum of the earth and I’m not exaggerating. My partner and I recently moved to Georgia and parked in midtown place for a chiropractor appointment. Afterwards we put the stuff they gave us in our cars and crossed the street to Ponce market to grab lunch. Upon returning we were both shocked to see our vehicles booted. Where we come from this is never anything we had to worry about but I guess things are just shady in Atlanta. The signs they have posted do not have all the required information by Georgia law and are very easy to misinterpret and miss. Trying to pursue this matter we wanted to get in contact with the property owner. But apparently these degenerates don’t know who they work for and refused to give us any information, I wonder why. The owner of midtown place is scamming people and making a fortune off of unlawful “parking violations” All the numbers we called on the posted signs were conveniently out of service and the towing company they have listed doesn’t even exist. They have these fake operators out there scouring the lot recording and taking pictures of people without consent. It’s very unnerving. I believe we were also easy targets because our vehicles had Florida license plates also. These lowlifes deserve to rot in hell for scamming people of their hard earned money. We are doing everything in our power to burn the scumbags of empire parking services to the ground!!!!

I am absolutely disgusted by the way Midtown Place Shopping Center in Atlanta treated me. I visit this place frequently, this afternoon I spent $50 at Home Depot, then crossed the street for half an hour into Williams Sonoma, then came back and purchased pizza at Whole Foods. When I got back to my car it was booted and defaced with a yellow sticker. I had to pay $75 to get the boot removed. This, after I spent money in two stores at Midtown Place. Just because I crossed the street. I know they don't care. I know it is impossible for them to understand that such policy is nothing but a highway robbery. If they don't see the difference between a frequent paying customer and someone who parked and left without spending a dime at Midtown Place, then it's all for nothing. I, too, from now on, will not spend another dime at Midtown Place.

Predatory booting, do not park here. Cameras everywhere watching you to make sure you don't leave the property and they won't remove your boot unless you pay. Absolutely disgusting practice.

Predatory parking practices. Not only is this parking lot difficult to get into and out of when it's busy, if you walk across the street for even a few minutes, they will boot your car and charge you $75 to get it off. How do they know you're walking across the street? Either someone's monitoring security cameras, or they pay people to watch your every move. If it's not illegal, it should be.

I was physically assaulted by a security guard who told me that I had to shut up in the property. I was pushed and felt threatened that I would be tased. I was speaking with an employee from EPS about the ridiculousness of people leaving their cars to avoid a $12 fee at Ponce City Market and return to a $75 boot on the car. The security officer came up and told me that I had to SHUT UP or leave that there was no talking on the property. I began to video this incident when she began to push me off property. I was not loud, was not bothering other consumers and was awaiting my party to eat at Salata. This security guard was hostile and violent and should not be a tactical officer. I called Midtown Place and no one has returned my call. I have posted the video and no one has contacted me in regards to the situation. I find this to be a normal habit for the 4th ward security that stereotype and target individuals who they determine are less than another. I don't know why. I will win in the end on this. Right always does...RIGHT

Came here and was greeted with a boot on the car. Thought I could dispute it later. Nope, supposedly a “service” they provide to remove it. $75. Won’t be back if this is how they treat their customers.

We had the worse experience in a mall ever! We were visiting the city and we park there to buy some groceries and then I got a ticket for $75 and my car immobilized. Even when I called and explained them I had the receipt and everything that proved I was shopping there, we couldn’t do anything but pay that fee. DON’T GO THERE

Booted despite spending almost $100 at the TJ Maxx here because I crossed the street. $75 to remove the boot. They have cameras and are literally paying someone to watch and see if you cross the street to go to Ponce. Not to mention the poor kid who was working on the boots had a cut so bad he should be at an Urgent Care. That apparently wasn’t keeping management from having him continue. DO NOT SHOP HERE.

Will never come back here, had to pay $75 for a boot even with receipts from TJMaxx, the store I was parked right in front of. Businesses here should not let this parking company prey on people.

I like this mall for it's collection of stores. But it gets extremely busy and it usually takes a while to get out of the parking lot. Choose your timing very carefully. Don't park here and leave on foot or else your car will definitely get booted.

Absolutely disgusting! We were going to home depot but I had to run to Sephora to pick up my skincare. We went to home depot right after I pick up my skincare. They booted my car and made me pay $75 although I explained that I just need to grab something from Sephora and was at home depot after that. They never even once tried to listen to our reasoning and insisted that we pay the fine. Really disappointed on the way they handled the situation.

We three (myself, LH & DS) started with Dr P. Greco DC in 2009. One of the best people we all ever met.

Great place to shop but the booters on the roof take photos of people and try to catch you walking to ponce City market. I was mistakenly booted and had to show proof I never left the location and that the black lady in their photo clearly wasn't me. Super annoying.

This was my first time visiting there something new and different but I will be back again in the future

Money Extortion business. STAY AWAY, All shoppers! My family with a baby in our hands had to wait for 45 minutes before we could get a boot removed from our car - baby’s schedule was disrupted. The mall’s contractor (an EPS guy) just laughed to our faces when we explained we are first time visitors to Atlanta and had no idea about local parking practices - he just wanted money, and in cash. Atlanta based company Empire Parking Service is illegally booting vehicles in Atlanta according to Georgia Law Code OCGA 44-1-13. This is the Code Section that allows the towing of trespassing vehicles on private property. What it DOES NOT do is allow the booting or immobilization of vehicles on private property in the State of Georgia. In other words, it is illegal to boot cars in Georgia on private property. [Found out this after the fact!] As the First time visitors of the state Georgia and Atlanta, we visited The WholeFoods store located at the Midtown Place property for the first time. Also, while the car remained parked there, we crossed the street to pick up baby items in another store. In Normal cities you don’t expect a trick at the Shopping Mall parking and don’t need to read fine prints at the parking signs there when you simply go shopping. Enters Midtown Place business with their Deceptive Business Practices! APPARENTLY this property is practicing MONEY EXTORTION business by having a Rule that you Can’t Leave the property without your car, else you pay the fine. EPS is the company they hired to exercise this rule. When we came back after shopping for 1h we had our car Booted. We had no choice but to pay this business $75 (Yes, $75!) to get our car released. Explanations that we are the patrons of the WholeFoods store didn’t help, the guy just wanted our money. Calling 911, asking Customer Relations at the WholeFoods did not help - they don’t have influence here. STAY AWAY from this unfriendly place that is robbing first time visitors by having ILLEGAL parking rules!

The Village Retail This was my first visit and it was great. They have been around for two years and present a medly of products from other entrepreneurs. They utilize the space very well for customers to view the products. The artwork very nice as well as the variety of candles, clothing, cologne and perfumes a definite must see. Enjoy.

Booted because we went across the street. We called 911, the police came but couldn’t help. Paid $75 plus transaction fees to unlock in the end. Disgusting. My questions: Do they have right to set that rule and boot people’s car and ask for money? If yes, dose their signs sufficient or noticeable enough to every people especially visitor from other state or country? Hope someone local can sue them and make them apologize and refund and paid my time wasted on this.

Parking lot not friendly to visitor. If you walk across the street to the Ponce building, your car will get booted and you will have to pay $75 and wait for them to unlock it. They said you are not allowed to leave the Midtown Place parking lot without your car. However as a first time visitor to the shopping mall, how do I know that the Ponce building is not a part of the Midtown Place? The guy later told me that there are signs around the parking lot, but the sign worded confusedly and not a single sign that says "No Parking for Ponce City Market, violators will be fined", obviously they are trapping people and making a small fortune. Do they have right to set that rule and boot people’s car and ask for money? If yes, dose their signs sufficient or noticeable enough to every people especially visitor from other state or country?

Make sure you wave at the parking gestapo as you walk into the TJ Maxx, Whole Foods, etc. It would probably be wise to offer them a sacrifice, your right arm or first born might suffice. Check in with them between stores. Don’t even look in the direction of CVS or Old City Hall. If you do, they will boot your car. It’s a $75 scam. I’ll never go to this shopping center again.

This place is ridiculously RACIST. I can't believe that I your staff member said at my face that "you guys are not understanding what I am saying" with shaking heads and rolling eyes. Why? Because I have an Asian face or because that I am speaking English with an accent and that you are a white man that we cannot understand your beautiful language?!

This has got to be the worsttttt parking lot in all of Atlanta…. Stores are nice, but the parking lot :( plan for a 20 minute wait to exit onto Ponce.

Should be called Midtown Boot seriously we went shopping and cross the street to grab food and go had no idea this wasn’t allowed and we got the boot. The person who booted us bragged she’d been on the job ten years and knows what to look for and booted us as soon as we crossed the street. Ten years at that job was nothing to brag about ma’am/sir. Won’t be back

Great charge rate, constantly in the 90-110 kW... Extremely happy with this location. If at all possible stay away from London, Ky. In London, Ky we spent 1.5 hours adding approximately 38 kW 50% (Asoc > Dsoc) to my LR AWD Model Y. We tried 3 different Superchargers and were not sharing with anyone else yet could not get a faster charge rate..

Great location with a bunch of options. It get crammed SUPER easily though, so take your time.

Nice in town location for Whole Foods, Home Depot, CVS, and more. Very convenient.

I love this mall cause it has Home Depot, Whole Foods, Wellstar Band and ATM, Staples, Starbucks, CVS Pharmacy, Clothing Stores. You can get your hair, nails, massage, dentist, eye dr, and feet done. Plus its close to Kroger Store and Pharmacy

Good shopping if you just want to make a day of exploring the town..

Nice location and it has the shops you want. It also eating establisments. You can park your car and walk, shop and eat.

This place has good shops and restaurants however the trader Joe's parking lot is crazy packed.

A nice clean area to convene and relax, plenty to eat, plenty to do

Parking lot is definitely tricky to get around when it's busy! Otherwise the whole foods & home depot are good locations.

Always have what I need

Nice lilshopping area

Luv it!!

Like the Staples.

Great place

Great shopping

Super busy today, but everyone was masked up and the atmosphere was nice.

💯👍

Love all the shops but entering, exiting and navigating the parking lot are all nightmares

Great place to come for all your shopping needs!

(Translated by Google) Nice place (Original) LINDO lugar

Parking lot is a bit if a nightmare.

Great location

Terrible traffic

Always a nice experience going to this plaza. I would try to get here early because parking is at a premium after breakfast.

Great shopping center

Great shops

Lin was the best!!😁🌸

Love this place. You can find everything you need In one area. From groceries to pet supplies and if you go right down the street you have your bar strip. I give it 4 stares only because of the traffic I would have given it 5.

Whole Foods and Home Depot

Watch home depot when making card purchases!

Great.

The traffic in the parking lot here is ridiculous what otherwise the stores are good.

Parking is not Easy.

I just buy small book for address and doctor plus schedule too

(Translated by Google) Elegance style variety (Original) Variedad estilo elegancia

Great place to visit...

Convenient location

Great buys!

Convenient

It's hard getting in and out of this parking lot

Always fun to go over here!

Very crowded

Went to Staples. They're always providing GREAT customer service.

This is a very nice little spot. You should be able to take care of everything you need here without having to go another mile for anything.

I got my hair cut at Great Clips. Wonderful job. Pet Smart had my Cat's Treats and Cat Food that I have been looking for. TJ Maxx had some great sales!

Fresh food from fro t to back the gro very store and super clean.

The level of traffic here has gotten to a point where you run the risk of being able to leave the parking lot in less than 10 or 15 minutes. Great stores here, they need to figure out a way to do another exit, possibly a cut through past Home Depot and share a road with Midtown Promenade on Monroe.

I usually go to the Home Depot here. Traffic in the parking lot is usually pretty tough, and the parking lot is usually really full. Other than that everything is kept up nicely.

This mall has a lot of good stores, but it's difficult to get into and out of while eastbound on Ponce. I only like to come here when traffic is light. It's also frustrating that the north end is disconnected from midtown promenade on Monroe.

Nice shopping Center. Lots of traffic. Only go there cause it's convenient.

Very difficult place to find off the interstate Google Maps took me on a wild ride through a neighborhood with a bunch of speed bumps not sure what Google was doing that day I was very frustrated but finally made it to Whole Foods luckily

Always busy. Parking lot is filled sith cars stopping and going in every direction. The speed humps are quite raised and annoying. Nice variety of stores to shop.

Worst shopping center in Atlanta! This modern shopping center is not only completely ADA unfriendly, it lacks crosswalks and curb cuts that make it a unsafe for any of its patrons once they are on foot. The owners have had years to fix their original design but have not made any improvements. Avoid it as much as possible!

It's a wonderful place it's clean it's well patrol by the police or their own place of that center security they got some nice restaurants they got movie theater there and some nice stores the most of the roads are blocked off with cars can't come through there where you can walk around without having to worry about traffic too much and they got a humongous underground parking lot

i go to whole foods weekly at 7 am when they open. any other time (for me) is a traffic mess. i also frequent the home depot. both stores are fine. they have more stores - tj maxx, staples, petsmart, starbucks, cvs, matress firm - an eyeglass place - and more.

I do my best to either go as early as possible or as late at night as I can if I need something from one of the stores because of the one way in one way out deal and I just completely, at all costs, totally avoid it on the weekends. Poorly planned isn't even the right way to go about saying that! If you want to avoid the lines of traffic trying to get out and bad drivers, early mornings and late evenings are best for sure!

It's ok...it has lots of stores for an urban area. You have some good, basic stores. Traffic in and out is often a nightmare though. I don't think there is much that can be done about it though. It can take 20 min just to get out of there on a weekend.

I visit the Staples here the copy center great staff friendly people clean environment in a note in no time a lot of parking space

Good selection of stores but terrible parking lot. Always busy and crowded and... claustrophobic.

Such a lovely upscale area. Dont risk parking here to go into Ponce City Market. They WILL boot your car. The Starbucks in this plaza is extremely spacious too

There’s a Parking TRAP here! Do not go cross the street to Ponce Market with your vehicle parking here, even if you shopped in the plaza! Ponce Market is not belong to this property! No impressed sign on the way to Ponce. Gestapo will look on your head through camera, boot your car, charge you $75 with no waiver!

When I first moved to Atlanta I had recently stopped working at Whole Foods in Nashville. I parked at what I am just now learning is called Midtown Place and walked to Ponce City Market to impulse buy an espresso machine, a Vitamix, a brand new living room set from West Elm, and a hamburger. I returned to my car to find it booted. I found a parking attendant and told him I worked at Whole Foods so my car shouldn't get booted. He balked, so I told him I could go get my manager from inside -- at that point, he folded and removed the boot. I drove away, but have returned many times over the years

This location is always super packed and busy. There are a variety of stores packed into a small plaza. It is located directly across from Ponce city market

I went to Home Depot at Midtown Place . Midtown Place has many other stores that I normally go to all in one area. It's very convenient.

Prices have gone up! Notably at home goods. TJ max has better priced things and selection is pretty similar. Walmart here has the best, and most individually caring pharmacy of any I have ever filled rx at. They check with me before I need refills and keep me caught up so I don’t ever have to remember. There is a Kroger here also and Petco. Everything one could ask for anything they needed could be found here.

Great area - Something to do for everyone, top-notch restaurants, and the scenery is always beautiful. One of our favorite areas to grab dinner after work or make a date night - we've been coming for years and will continue to do so

I had nobj idea Home Depo opened at 8am on Sundays. Its always been 6a.m..

A pretty large variety of big-box stores, restaurants, Home Depot, and Whole foods. Parking is an absolute nightmare, and if you park here and walk across the street to Ponce City Market, you'll definitely get booted -- they employ spotters that watch the parking lot like hawks.

Went to Home Depot to grab a few items. Mr. O'Neal helped me find the bug spray and paint. Very Nice and Helpful Gentlemen. PLEASE GIVE MR O'NEAL A RAISE.😁😁🤗🤗🤗🤗🤗

Hostile architecture against birds? Has good shops in it, last time I went some of the parking lot was under construction but cars just kept running over the cones.

It has an interesting assortment of stores. Usually well lit and well maintained. The parking can be a bit wonky so you have to really pay attention to where and how you park. Definitely check your car before and after parking. Other than parking this is a really convenient place to shop.

Hello everyone this midtown place is a great place for pets lovers, home Depot, and grab something in one place Free parking, safe place to shop the market a cross the street Pon market is a great, amazing place to shop and chill out, meet friends over coffee, lunch a great place for being out on the town, come as you are, Great, Friendly place Midtown place!

I absolutely loved my experience at the shopping mall! It was a shopaholic's dream come true. The vast selection of stores and boutiques offered something for everyone, and the layout was easy to navigate. The mall was impeccably clean, and the staff was incredibly friendly and attentive. I left with a smile on my face and a bag full of great finds. Can't wait to return for another amazing shopping spree!

I visited for a small business meeting. The staff barely spoke, and the tables definitely need a little tlc. Overall, my experience was alright, but there is nothing to write home about! This location is always busy and normally a well-oiled machine. We all are human and make miskakes!

Be very careful about its predatory parking practice! They seriously lack proper warning signs. So, if you decide to park, do some shopping, and then walk across the street to visit the Ponce City Market, be prepared for a car boot and a $75 fine. They have cameras set up everywhere to nail you as soon as you leave!

Don’t show by this place. The whole point is charging you $75 for nothing. We’re not from Georgia we just went to shop and decided to cross over the street and have some food from Ponce Market (because we were hungry) and not even 1hour after, our car was booted and they steal $75 dollars from us. The fine is not said nowhere. I’m not sure if it’s legal or not, we just gave it to her, she looks like she needed it more than us. Anyway , on more reason to make people stay away from Atlanta. Just showed us how horrible life is in Atlanta. And why we should never move there.

Beware! Predatory booting that costs $75. You have no choice but to pay. This happens as soon as you walk outside the the plaza and they only have spare tiny signs to explain this that are easily missed.

The worst parking lot I parked ever. After I went to Whole Food, I crossed street to PCM get some food. When I came back, I found my car was locked. They “robbed” me $75 to unlock my car. I won’t come this place again.

Caution: Be aware of potential scam involving parking attendants on the second floor of this plaza. They may photograph you as you cross the street and then approach you, requesting money. Stay vigilant!