1/5 Debra J. 1 year ago on Google
06/29/2022.
Bldg
B
From
the
time
I
arrived
it
was
a
horrible
experience
just
asking
how
to
get
to
my
appointment.
They
act
as
if
you
are
a
bother
and
take
up
your
time
with
petty
behavior.
I
had
an
appointment
with
Dr.
Kim.
and
Carolyn
was
the
person
I
had
a
problem
with
just
trying
to
check
in
for
my
appointment.
I
drove
over
two
hours
and
she
took
up
my
time
with
petty
behavior,
poor
customer
service,
arrogance
and
a
very
complacent
attitude.
She
was
rude
and
dismissive.
She
intentionally
took
her
time
had
me
waiting
and
went
into
another
room
twice
for
a
long
time
was
laughing
with
another
colleague
while
I'm
standing
at
the
check
in
with
people
behind
me
waiting
as
well.
I
asked
for
Administrator
through
another
rep
and
she
said
she
was
the
Lead
person
and
asked
me
to
let
her
assist
me
first.
The
petty
behavior
was
making
an
issue
of
my
former
last
name
although
I
provided
2
ids
to
include
drivers
license
and
VA
medical
id
verifying
my
identity.
During
my
exam
with
a
technician
a
Lady
came
in
and
was
very
upset
about
her
long
wait
time.
The
Technicians
laughed
after
the
frustrated
patient
went
back
to
her
seating
area.
The
doctors
were
informative
but
some
of
the
staff
of
the
hospital
are
just
street
ghetto
in
scrubs.
You
have
to
practice
alot
of
patience
and
tolerance
to
get
through
a
visit
and
these
are
very
stressful
times
and
they
do
not
make
it
any
easier
and
sadly
in
a
hospital
setting
no
less.
The
staff
I
observed
and
encountered
came
across
as
non
caring,
arrogant
and
complacent
using
the
hospital
for
their
entertainment
and
hiding
behind
their
job
security.
Those
staff
provoke
patients
frustration
with
unnecessary
long
wait
time
and
talking
at
patients.
The
valet
cashier
was
rude
and
arrogant.
It
took
forever
to
recieve
my
car
and
it
appeared
it
had
been
driven
because
I
had
just
filled
up
before
I
left
for
my
appointment.
Overall
they
are
very
unprofessional.
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