1/5 J M. 6 months ago on Google
We
reserved
a
bay
for
an
hour.
Five
minutes
after
setting
everything
up,
our
sensors
began
to
malfunction.
The
balls
we
were
throwing
were
not
registering
on
the
screen.
Our
waitress
came
and
reset
the
device,
set
everything
up
again,
and
reset
our
clock
to
an
hour.
Ten
minutes
later,
the
sensors
malfunction
again.
No
one
was
around,
so
my
wife
went
to
the
front
desk.
She
was
told
the
manager
would
be
right
over.
He
didn't
show
up
for
another
15
minutes.
They
end
up
moving
us
to
another
bay.
They
have
to
move
all
of
our
food
and
drinks
and
set
all
the
players
up
again.
I
notice
when
the
waitress
reset
the
timer,
she
set
it
to
30
minutes.
I
questioned
why
30
minutes,
we
only
had
about
15
minutes
total
tops
to
play.
She
said
that's
what
the
manager
said.
Thankfully
she
knew
that
was
not
right
at
all.
Before
I
could
even
start
flipping
out,
she
added
another
15
minutes
to
it.
Even
that
was
just
fair,
and
did
not
account
for
the
frustration
and
inconvenience
we
went
through.
This
manager
just
left
a
bad
taste
in
my
mouth.
He
never
once
addressed
anything
with
us
vocally.
Not
even
an
apology
for
the
inconvenience.
So
whoever
the
manager
was
on
Sunday
evening
9/24/23,
he
might
need
some
customer
service
workshops
on
how
to
deal
with
customers
properly.
Will
not
be
returning.
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