1/5 Alexandra S. 9 months ago on Google
Horrendous
customer
service.
I've
been
here
multiple
times
before
and
the
food
is
consistent,
but
after
my
last
experience
I'll
never
be
returning.
A
dish
came
out
incorrectly,
so
we
informed
the
wife
of
the
owner.
She
proceeded
to
roll
her
eyes,
laugh,
and
walk
away.
When
she
passed
by
again,
we
flagged
her,
and
she
mockingly
questioned
what
we
said.
My
husband
stated
"That's
what
she
said."
reiterating
our
issue,
she
then
grabbed
my
husband's
shoulder
and
told
him
he
needed
to
calm
down.
I
don't
think
touching
a
customer
is
appropriate
whatsoever,
and
everyone
was
calm
aside
from
her
erratic
behavior
with
every
table
and
employee
she
interacted
with
(this
wasn't
just
an
"us"
issue).
After
paying,
we
went
to
the
front
to
discuss
with
the
owner.
He
stated
it
was
his
wife
and
are
we
really
going
to
talk
about
his
wife
to
him.
Yes,
actually,
as
a
business
owner
you
should
want
to
know
the
service
your
patrons
are
receiving.
His
wife
overheard
and
rushed
over
and
grabbed
my
husband's
shoulder
AGAIN.
Even
if
it's
your
wife,
she's
working
as
an
employee,
and
should
be
held
to
normal
standards.
No
explanation,
apology,
or
remorse
whatsoever
from
either
of
them.
I
can't
remember
the
last
time
I've
had
such
a
poor
experience
at
a
restaurant.
All
the
other
waitstaff
is
great,
I
genuinely
feel
bad
that
they
have
to
work
in
such
a
chaotic
environment.
I'm
sure
they'll
write
a
snarky
response
to
my
review
here,
at
least
they
keep
the
lack
of
accountability
consistent
across
the
web
and
in
person!