The Heart Group image

The Heart Group

Medical clinic Cardiologist

😠 Haven't yet had my initial consultation but when I called through to try and confirm my appointment time, the staff was rude, impatient and borderline condescending. Please advise your senior management that it is not ok to treat your patients in this manner. Look forward to more appropriate communi...


Address

1 Gilgit Road, Epsom, Auckland 1023, New Zealand

Website

www.theheartgroup.co.nz

Contact

+64 9 623 1020

Rating on Google Maps

4.30 (23 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm
  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 M S. 2 years ago on Google
    Haven't yet had my initial consultation but when I called through to try and confirm my appointment time, the staff was rude, impatient and borderline condescending. Please advise your senior management that it is not ok to treat your patients in this manner. Look forward to more appropriate communication from you in future.
    8 people found this review helpful 👍

  • 1/5 Mataele f. 1 year ago on Google
    Rang spoke to a Janice making enquiries. She gave info about needing to be referred from GP. I was continuing to ask questions however it seemed she was annoyed by my questions and coildn't wait to hang up the phone. Not very nice customer service. Maybe she needed to go to lunch. Lol
    4 people found this review helpful 👍

  • 5/5 RNJD T. 3 years ago on Google
    The service and compassion is amazing. Soon as you walk in the door smiling happy receptionist . The lady looking after me before the my procedure lovely and reassuring. Bella just a Gem. Keep it up guys
    3 people found this review helpful 👍

  • 5/5 Patrice H. 3 years ago on Google
    Our daughter had been passing out multiple times a day for over a year and the numerous specialists we visited could not diagnosis the problem. One visit to see Boris Lowe and she had a diagnosed, his knowledge is incredible. Boris Lowe & team are friendly and efficient.
    2 people found this review helpful 👍

  • 5/5 Neville C. 1 year ago on Google
    Thanks to Prof Malcom Legget and his family for their help yesterday. They came across me yesterday when I had a major gash to my leg after falling off my bike. He kept a close watch on me and took me to the medical centre in his private vehicle as an ambulance was unavailable. A really caring and lovely group of people. Thank you very much for your help and kindness.
    2 people found this review helpful 👍

  • 5/5 Dr Sarah H. 1 year ago on Google
    The care I received was top notch. I saw Dr Chris Ellis and was extremely impressed by his thoroughness and attention to detail. That’s a great quality in a doctor.
    1 person found this review helpful 👍

  • 5/5 Jesuline N. 1 year ago on Google
    A big thank you to Dr. Chethan Kesargod for going out of his way to help our son just before the festive season. We really appreciate your kindness and support! Thank you to Ella, the secretary, for her prompt communication by email. The heart group is lucky to have great people like you to serve the Kiwis. May God bless you two and all your efforts!
    1 person found this review helpful 👍

  • 1/5 A M. 9 months ago on Google
    Impatient and unprofessional. If you choose to work with children patience is a trait required. Walked out half through our scan due to the sonographers unprofessional and rude behaviour. Will see Dr here but will never let my child be scanned again here.
    1 person found this review helpful 👍

  • 4/5 Rachel van P. 4 months ago on Google
    After stent insertion in late 2019 I was kindly attended to by Dr. Colin Edwards. Dr Edwards was helpful, informative and patient. I would recommend his expertise and assistance to others also. Thank you.
    1 person found this review helpful 👍

  • 5/5 Deevz L. 1 year ago on Google
    Prompt, responsive and a very proactive team of medical experts. Dr R. Gabriel hands down is exceptional in his care, work and more so he takes his time to provide patients with the information they need. Doctors (specialists) as such are hard to find!! Thank you Dr Gabriel !! Front desk staff are lovely !! Incredible customer service and patient awareness from Michelle Seabright. Shes one of the best administrators I've dealt with in a very long time :)

  • 5/5 Nic R. 1 year ago on Google
    Phenomenal easy to access they take excellent care of you Dr Gerber is wonderful very knowledgeable listens to you and goes out of his way to help

  • 5/5 Joice J. 1 year ago on Google
    Dr Boris..I have no words to thank you..

  • 1/5 Kirby S. 6 months ago on Google
    Went to see Dr. Arthur and end up being mocked. Didn’t tell me the theory of the heart issue and the problem we are concerning at. Awful experience.


Call +64 9 623 1020 Open on Google Maps

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