Featured Reviews


Frequently mentioned in reviews: Sophia (23) service (12) experience (12) Walker (11) Hall (11) ring (10) Sylvia (8) friendly (6) Park (6) process (6)
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  • 5/5 so s. 9 months ago on Google
    I am very impressed Walker & Hall. You have a special gem. Her name is Sophia. I think the reviews are a testament to her friendly and caring nature. Her professionalism and prompt communications are exceptional and she is certainly a treasure to your franchise. I can see her managing any of your stores with her can do attitude. I experienced first hand how she builds excellent rapport with her customers. I sense honesty and integrity. I admire her couteous and polite mannerisms which is scarce these days. She gave me a sense of trust and followed through on my request. I am amazed I did not have to repeat myself. Its her attention to detail and listening skills that are to be commended. I am so glad she served me. Thank you Sophia. Keep up the excellent work - TJ

  • 5/5 Karen de H. 4 months ago on Google
    Sophia is a total gem who made me feel like a princess today when I purchased a pendant. Your personal touch and service has made my day. All the best and thank you for the experience.

  • 5/5 Whitney S. 5 months ago on Google
    Went into Sylvia Park for a juice, walked out with a stunning Amethyst ring! Navin and Sophie were absolutely incredible to deal with. Felt no pressure from them and they were genuinely warm, friendly yet knowledgeable. I only found after purchasing that it was Sophie’s first day! Would never have known… rising jewellery superstar right there! Thanks so much Sophie and Navin, I’m on cloud nine with my new ring

  • 5/5 Jyonica S. 6 months ago on Google
    I had a fantastic experience at Walker & Hall Store thanks to Ash and Larry. Their assistance in finding the perfect jewelry size was invaluable, and they were exceptionally friendly throughout the process. Highly recommend!

  • 5/5 Llonia w. 6 months ago on Google
    Thank you Sophia for your expertise, you are just delightful, such a lovely, warm and genuine lady. Sophia spent so much time with with me and helped me a great deal with my purchase. You’re truly a valuable asset to Walker and Hall. Also after care in customer service is tops! Thank you for making everything smooth for me today. I appreciate it and will be returning. It was a blessing to meet you and have your assistance and expertise. All the ladies working today were very nice too :-) lovely staff- very positive experience.

  • 5/5 Anton F. 8 months ago on Google
    Just Picked up our wedding rings, Sophia at Walker & Hall Sylvia Park was amazing and super helpful, she kept in constant communication via txt over the whole process. Our design were done to a fantastic quality. Would highly recommend getting in contact to discuss your options. This has been a blessing for us to be able to go through this journey with Sophia. Again Thank You!!!!

  • 5/5 Deepal P. 1 year ago on Google
    Buying the perfect engagement ring can be so challenging but the team at Walker & Hall Sylvia Park made it effortless. We had the pleasure to be assisted by the lovely Vesna. The service she gave to us was outstanding! Vesna was very patient and went out of her way to make sure I went home with the perfect ring. I'd also like to mention Shivali who took us through the resizing and payment process. Shivali gave us great customer service which put the cherry on top of our experience with W&H. My fiancé and I are very pleased and will be coming back for our wedding bands and other jewellery needs.

  • 5/5 Vicky N. 11 months ago on Google
    We had a great experience in Walker & Hall. Sophia is such a great retailer who gave us a excellent customer service. Would definitely come back and buy from Sophia again!!!!

  • 5/5 Cindy X. 11 months ago on Google
    I really appreciate the friendly services and professional suggestions from Sophia. She is a very nice and reliable person. Always be patient to answer all my questions. Truly she is the asset to the company. A very happy purchase experience with her :) Highly recommend Sophia at Sylvia Park.

  • 5/5 Damien D. 1 year ago on Google
    I bought an engagement ring from Sophia and I was amazed by her service! The ring buying process can be challenging but Sophia made the ring buying process very straight forward. Sophia is very approachable, caring, makes you feel comfortable, communicates very well, and is willing to answer any question you may have. And a simple thing like having a chart instore which lists the 4Cs of Diamonds and their measurements, that some of the other jewelry stores didn’t have, made the decision to choose Walker & Hall very easy. I am definitely going to recommend Walker & Hall, and especially Sophia, to my friends, family and people I know. Overall, I am very happy with the product and service delivered by Walker & Hall Sylvia Park!

  • 5/5 Linda A. 1 year ago on Google
    One of a kind engagement rings and very nice, welcoming staff! Absolutely in love with my ring, no one else had this style ♥️

  • 5/5 Maria N. 1 year ago on Google
    I was at Walker and Hall and I was served by Sophia and she was very nice and so helpful (friendly, kind and very patient with experience knowledge for Jewellery). It was the best service I got after so long in a Jewellery store. Thank you! YOU ARE the best Jewellery store in Sylvia park.

  • 5/5 Eden G. 1 year ago on Google
    Sophia helped me and my partner chose our wedding bands! She was so friendly, funny and helpful! We felt so comfortable with her while trying on as many rings as we liked! She made the process very easy!

  • 5/5 Trishna A. 1 year ago on Google
    Just brought our wedding bands and wedding jewellery from the Sylvia Park store and the staff have been amazing! Extremely helpful, fast service and regular updates on when all of our pieces were ready. Amazing staff and service especially from Sophia.

  • 5/5 Michael M. 1 year ago on Google
    Our experience with Sophia was incredible. She’s was very professional and caring. Would 1000% go back and deal with her. Our wedding rings turned out exactly how we imagine it to be. Overall very very happy with the experience. 😊

  • 5/5 Simonne 1 year ago on Google
    This store has a high-quality selection of jewellery made by NZ designers. Yesterday, I received great customer service from a sales representative named Sophia: she was knowledgeable and helpful, and made my gift-buying experience easy (wonderful pair of Zoe & Morgan earrings). Thank you!

  • 5/5 Madina K. 1 year ago on Google
    I’ve bought online from Sylvia park and had a very lovely experience with Sophia. Everything was easy. And you know, you usually don’t buy expensive jewellery online without trying it first. But my experience with Sophia reassured me, she is very responsive, very kind and always there for you. I had like million questions and she was very patient answering me. What can I say bravo. She is definitely asset to company. And I really love that walker and hall sell pre-owned goods. When you buy it, feels like touching the history, not to forget there is no impact on our nature.

  • 5/5 Hannah L. 1 year ago on Google
    Walker and Hall were amazing. Their customer service was 10x better than any other jeweller we saw when looking for an engagement ring. All the staff we lovely and Sophia is an absolute legend. We have loved working with her to buy our dream ring (a beautiful white gold squat marine beauty).


Call +64 9 573 1561 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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