1/5 Roger M. 6 months ago on Google
I
think
the
name
says
it
all
-
there
is
definitely
something
very
fishy
with
this
business.
This
is
the
worst
and
most
incompetent
fish
and
chip
service
I
have
ever
experienced
anywhere
in
NZ
over
some
50+
years
of
eating
fish
and
chips!!!!
If
I
could
rate
the
service
lower
than
one
star
I
would.
I
would
strongly
commend
the
owners
to
get
in
some
serving
staff
who
actually
know
how
to
take
orders,
cook
food
and
serve
customers
and
to
take
up
a
new
profession
-
Fish
and
Chips
is
not
for
you.
The
75
minutes
waiting
in
your
shop
for
a
simple
order
of
2
x
snapper
and
6
scallops
before
finally
giving
up
and
asking
for
my
money
back
gave
me
a
good
insight
into
how
you
struggle
to
operate.
I
could
hear
phone
orders
being
cancelled
because
of
excessive
wait
times
and
complications.
I
watched
multiple
people
approach
the
counter
to
politely
complain
that
they
had
been
there
for
more
than
an
hour
with
some
of
them
leaving
because
of
the
excessive
wait
with
neither
food,
nor
a
refund.
I
watched
you
shifting
the
blame
for
delay
to
customers
because
they
ordered
something
that
wasn't
hoki
or
some
unintelligible
gibberish.
I
watched
orders
getting
mixed
up
through
your
continuous
shuffling
of
order
slips
on
the
counter
and
you
then
meddling
with
customers
in
the
doorway
whilst
customers
tried
to
unravel
mixed
orders
amongst
themselves
in
an
effort
to
get
home
and
have
something
to
eat.
I
watched
people
being
served
snapper
whilst
I
was
still
waiting
in
the
shop
for
mine.
I
listened
with
incredulity
to
almost
every
possible
excuse
under
the
sun
as
to
why
orders
were
mixed
up,
taking
too
long
to
cook
or
were
underwhelming
in
size,
and
although
battle
hardened
after
75
minutes
of
patiently
waiting
I
wasn't
prepared
for
my
turn
on
the
rostrum
-
I
was
told
that
I
should
have
ordered
hoki,
not
snapper
so
the
wait
was
my
fault,
that
they
had
now
run
out
of
snapper
and
that
the
husband
was
out
buying
snapper
for
my
order,
so
could
I
just
continue
to
wait
for
him
to
get
back!!!.
They
hadn't
actually
cooked
a
single
part
of
my
order
in
having
it
sit
on
their
countertop
for
75
minutes.
Unbelievable!!!!
My
effort
to
grab
a
quick
seafood
dinner
for
my
elderly
father
and
I
to
share
on
a
Friday
night
was
dashed.......
I
insisted
on
getting
a
refund
on
my
order,
politely
advised
them
that
they
should
be
treating
customers
a
little
bit
better
than
they
had
treated
me
and
departed
as
quickly
as
possible
vowing
never
to
make
the
mistake
to
going
to
this
place
again.
I
also
vowed
to
read
online
reviews
more
carefully
in
the
future.
I
made
the
fatal
mistake
of
glancing
quickly
on
my
mobile
whilst
enroute
to
Devonport
and
deciding
on
the
basis
of
this
shop
being
rated
as
4.5
stars
-
higher
than
the
Takapuna
Fish
Shop
at
4.2
stars
that
I
sadly
drove
past
to
get
to
this
place.
Truly
a
disappointing
and
frustrating
experience.
This
is
a
shop
that
the
good
folk
of
the
North
Shore
of
Auckland
don't
deserve
to
have
foisted
on
them
until
it
tidies
its
act
up.
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