Ordered online to pick up and one of the items I purchased was wrong.I ordered garlic scrolls and got chips. Drove back to the store to get the scrolls and to see the scrolls are burnt. So disappointed!! And a waste of my time.

Update as of 24-Nov-23: Yesterday, I gave Domino's Glenfield a second chance to see if the quality had improved. To my surprise, I had the worst experience ever with a rude staff member trying to cheat me again by providing a pizza with missing ingredients. They seemed to expect that I would take the pizza unattended, without noticing that it was incorrect. After a few back-and-forths, the discussion escalated as he kept stubbornly arguing that Domino's was not wrong because I was not clear enough in my request, etc. In reality, if he had been polite and professional, a simple 'I'm sorry for the inconvenience' would have quickly fixed the problem. I then sent feedback through their website, and the response was even worse, as I described the terrible experience, and the attendant replied that the money had been refunded, again, without any "apologies." They just don't care about the customers. This confirms that the Glenfield branch sucks. --------------------- giving 1 star as Domino's used to be a good value for the money, and they suddenly changed their policy, making thing much worse for the customers as below: 1) - before: if you were not happy with the pizza, the would refund you. - now: they removed this policy and you are not allowed to get a refund even if there is something wrong with your pizza. 2) - before: any customization was reflected on the price regardless which ingredient you are changing. You were able to remove the cheese from any cheese pizza and that change was decreasing the final price, which is fair. - now: any customization only increases the price, even if it removes ingredients. So if you decide to remove the cheese, for example, the cost for that cheese is not deducted anymore, which is unfair. 3) - before: after you set up your custom pizza by changing toppings, etc, you've been charged extra $4 for the extra large size, and you were able to predict the total amount you were gonna pay for the pizza as the $4 was what you were paying to make your pizza bigger. That was fair. - now: they charge you $4 for the extra large size and each topping has its price increased accordingly. So now, the charge for the extra large size only applies to the base, not the toppings. It turns out your $15 custom pizza might jump to $25 if you change its size. It says you will pay an extra $4, but you are actually paying $10. Very misleading and unfair. Ridiculous.

The pizzas are always yum, not very dry and bland, unlike other places. At time the staff forget what the actual order was and forget a few items and need to be reminded and then you need to spend some extra time to wait and collect it otherwise food and service is good.

Dominoes in general have really stepped up their game! I even prefer it to Hell Pizza. The only downside is the prices creeping up too, and it can be a little difficult figuring out how much something will cost

This is waste pizza I got form dominance fully burned

Very unpleasant situation had in the Domino’s pizza Glenfield today 4/10/23. I sent my 9 y.o. son to pick up our pizza, he didn’t appear in 15 min and I came to the pizzeria. He was waiting and the lady just ignored him for 15 minutes, even if he was staying in the line, she just talked to other customers. When I came she started to pack pizzas and just ignored me. I asked her what’s going on here, why she ignores my son. She said she is very busy in a very rude manner. I’m not going to buy pizza in this place again.

Terrible. We have been regular customers of Glenfield Dominos but will no be no longer. Every single time we have ordered pizza this year, there has either been topping or sauces missing or the incorrect pizza delivered.

They gave us a burnt pizza plus 2x burnt garlic bread, I called them up to tell them our food is burnt, they refused to believe me and say it's probably cooked, would you eat this pizza? look at the picture. will not buy from these people ever again, dishonest people.