Escape HQ Auckland image

Escape HQ Auckland

Escape room center

👍👍 Had my 9 year old son's party at Escape HQ in Takapuna today. Our group of 6 kids had an excellent experience. The level of the challenge is great for the kids and adults to solve. Staff were kind, professional, and friendly. I can recommend to anyone with kids that want a slightly different, more c... People often mention room, party, birthday, escape, recommend, kids, great, experience, time, staff,


Address

495 Lake Road, Takapuna, Auckland 0622, New Zealand

Website

www.escapehq.co.nz

Contact

+64 9 489 4999

Rating on Google Maps

4.70 (401 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 10 pm
  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm
  • Friday: 10 am to 10 pm
  • Saturday: 10 am to 10 pm
  • Sunday: 10 am to 10 pm
  • Monday: 10 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: room (22) party (20) birthday (16) escape (15) recommend (14) kids (12) great (12) experience (11) time (11) staff (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 C C. 1 year ago on Google
    We did the Fugitive Hunt outdoor escape experience. The puzzle was quite straightforward and some of the elements were actually unsolvable. Probably better for kids than adults.
    2 people found this review helpful 👍

  • 5/5 Jonathan H. 7 months ago on Google
    Had my 9 year old son's party at Escape HQ in Takapuna today. Our group of 6 kids had an excellent experience. The level of the challenge is great for the kids and adults to solve. Staff were kind, professional, and friendly. I can recommend to anyone with kids that want a slightly different, more cerebral and certainly very fun party.
    2 people found this review helpful 👍

  • 5/5 Loran M. 1 year ago on Google
    Completed ‘Mountain Blizzard’ room. Puzzles were interactive. Room dressing was impressive and staff was great. Have completed the other 2 rooms (in Hamilton location) and udder graziness was lots of fun. I’d describe these rooms as more fun puzzles than your standard lock and key (but still some locks and keys).
    1 person found this review helpful 👍

  • 5/5 Clair N. 4 months ago on Google
    Easy birthday party. All of the group of eight 10-11 year olds voted it a winner. Set up well for a party afterwards. Thanks for a successful day.
    1 person found this review helpful 👍

  • 5/5 Jennifer S. 4 months ago on Google
    We had my daughters birthday party Here! Honestly.. so stress free, pizza and food was sorted by them. Easiest birthday ever. Excellent work!
    1 person found this review helpful 👍

  • 5/5 Claire M. 4 months ago on Google
    Held a team building session here where we had exclusive hire for 4 hours, using the space first for a team planning session, then went head-to-head in two of the escape rooms. Jessica was an absolute superstar on the day and was so accommodating to every request. The team really enjoyed the venue, the vibe and the game. Definitely recommend!
    1 person found this review helpful 👍

  • 5/5 Shinae A. 5 months ago on Google
    It was mine and my partners first escape room and we enjoyed it, we did end up solving it, with minimal help.. but overall fun. Can't wait to try the others..😀
    1 person found this review helpful 👍

  • 5/5 Michelle S. 6 months ago on Google
    Great escape room experience at Takapuna today. Staff were super helpful and friendly. Highly recommend. 👍🏻
    1 person found this review helpful 👍

  • 5/5 Martigne G. 6 months ago on Google
    Highly recommend ! Held my daughter’s 10th birthday party here and everyone had so much fun - they all want to come again. Jess and the lovely friendly team made all the arrangement super easy and managed some last minute changes well. Pizza, chips and drink package was worth it as all ready for when the game ended. We will be back !
    1 person found this review helpful 👍

  • 5/5 Castaway “Castaway_Palmtree” P. 11 months ago on Google
    Udder Graziness was an interesting escape room, but well excuted. my group did face a huge bug in the system but jess from the auckland site understanding and offered a 25% discount for our troubles. will come back again
    1 person found this review helpful 👍

  • 5/5 Laura J. 1 year ago on Google
    What a fun experience! We booked online in advance for 3 adults and 1 child - was $135 dollars. Although it is pretty expensive it was such a fun experience and me and my siblings loved the room we did. We did Jail Break and each puzzle was very smartly thought through. We did the middle level, one above kids, and one below the intermediate level and it wasn't too hard to the point we couldn't enjoy it. We completed the level in 48 minutes - just 12 minutes before the time would have been up. The employee who helped us was friendly and offered us unlimited clues. Additional notes: No parking on site - must park in Takapuna pay to park lot. Restroom available for use on site. Sells beer, wine, and other drinks and small snack options.
    1 person found this review helpful 👍

  • 5/5 Jennifer H. 1 year ago on Google
    My son (12) just had his birthday party here. Great service and a great waiting lounge with dress ups in it for the kids. They had a great time!!
    1 person found this review helpful 👍

  • 5/5 Mikaela O. 1 year ago on Google
    Went here to celebrate my birthday, what amazing staff who helped make it a wonderful experience and the rooms were pretty tough! Was a great night! Thank you 😊
    1 person found this review helpful 👍

  • 4/5 Carol B. 1 year ago on Google
    Had my daughter's 10th birthday here over the weekend. The kids had an amazing time. Thank you so much for letting us in the party room earlier than we expected, was greatly appreciated!
    1 person found this review helpful 👍

  • 5/5 Jasmine C. 2 years ago on Google
    My friends and I did a virtual escape hunt and we had the best time! The virtual game actually exceeded our expectations. It was well made and there was a great variety of puzzles that we had to solve. Our game master (Jess) was fantastic. She was so lovely and super helpful throughout the game. It was our first virtual escape room experience and hopefully won't be our last. Highly recommend!
    1 person found this review helpful 👍

  • 5/5 Michele W. 9 months ago on Google
    Had our 11 year old’s birthday party here - the kids really enjoyed themselves, with the room difficulty levels set to suit their ages. Friendly staff too.

  • 4/5 Hungry T. 2 years ago on Google
    We had a fun time here. We played the blizzard intermediate. It was quite challenging, but we managed to solve it on time though with clues. It’s probably better if we have pen or paper to write. There were not many room to choose from.

  • 5/5 Andrea W. 1 year ago on Google
    My son had his 12th birthday party here, they did the Mountain Blizzard room. They all came out buzzing saying it was awesome. The party room after was fantastic too. Highly recommend and will definitely go back.

  • 5/5 Jilian De L. 2 years ago on Google
    Freya is very welcoming and helpful game master!! We used our auckland voucher and enjoyed the mountain blizzard game as a family. Would highly recommend this place!!

  • 1/5 May A. 2 years ago on Google
    The escape room itself was good and the lady that helped us out during it was great too. Although afterwards we were asked permission to be posted on Instagram to be in the win for a competition of the most liked in the month. After the month was over I double checked and we were clearly in the lead so I was expecting something but got nothing. Reached out further and was told the competition is on Facebook. Misinformation from the lady which is unfair as we worked hard reaching out to people to simply drop us a like all for it to go to waste because of false information. We weren’t asked permission of being posted on Facebook, only Instagram which is why we assumed it was there as it was her exact words. Someone else called me about it later and while I tried to talk calm with her she was getting angry and yelling at me even though I said it’s fine and not a hassle anymore but her crew needs to get their information straight. The only reason we didn’t read the purple 20% discount cards was because we were already told about the competition being on Instagram from her mouth. We didn’t need a 20% discount if we knew we could try and win a free escape room. A bit of terrible customer service as I tried to be calm with her but she was the opposite, most likely won’t return, but overall the escape room was good, just the service afterwards that really took it down to a 1 star.

  • 5/5 Paul J. 7 months ago on Google
    We visited on Friday for a corporate event and it was a blast. The staff were really well prepared, explained everything clearly and the team had a great time. Very challenging so come prepared and the rooms are very well set up. Thoroughly recommend.

  • 5/5 Shannon M. 8 months ago on Google
    We had our little girl's 8th Birthday Party here today and we all had such a fun time! :) We did the Udder Graziness Room and it was so hard! Although we didn't manage to finish, we still enjoyed it, so much fun trying to work out the clues! The party room was lovely, beautifully decorated and well equipped, even with a bluetooth party speaker to play our own music! The staff are great, so friendly and helpful, the whole venue is very modern, clean and has a great, relaxing vibe. It has a fabulous lounge area even including a bar and special fancy seat complete with props for group photos too! I highly recommend EscapeHQ to anyone for any party, event or fun experience with a group of friends/family. :)

  • 2/5 Ben 1 year ago on Google
    Unfortunately couldn't recommend these escape rooms. We did Udder Graziness. The puzzles were very simple and straight forward and not particularly satisfying. Several of the mechanisms were damaged and did not work properly

  • 5/5 Juš R. 9 months ago on Google
    we were treated well even after we had proven we were the dumbest pair to attempt the room. finished in 57 minutes. fun and achievable

  • 5/5 Cristal C. 1 year ago on Google
    Had a fantastic time here for my daughters 8th birthday party. My daughter picked the jail room however there were a couple of kids that got a bit scared a couple times so recommend maybe the other rooms for little ones if your guests get a bit nervous in slightly scary situations! The staff were so friendly and helpful and the party room and pizza with games after was also a great touch, kids played Jenga after their food and loved colouring in, a couple of the kids want to go back for their birthdays, we adults are already checking our calendars and organising babysitters so we can come back and do one ourselves :)

  • 5/5 Ruslan I. 1 year ago on Google
    We recently celebrated our daughter's birthday at Escape HQ, and we had an amazing time participating in the 'Jail Break' escape room challenge! The staff was incredibly friendly and helpful, making sure that our group of varying ages and skill levels was comfortable and ready to have fun. The 'Jail Break' challenge was a blast. The puzzles were challenging and engaging, and our team had to work together to solve them and escape from the jail cell. The theming and decor were fantastic, and it felt like we were really in a prison trying to break out. The entire experience at Escape HQ was well-organized and exciting. The staff was always available to provide hints and guidance when we needed it, and the atmosphere was buzzing with excitement and energy. It was the perfect way to celebrate our daughter's birthday, and we all had a great time. Overall, I would highly recommend Escape HQ to anyone looking for a unique and thrilling experience. The 'Jail Break' escape room was just one of many challenges they offer, and we can't wait to come back and try the others. Thank you, Escape HQ, for making our daughter's birthday celebration so memorable and exciting!

  • 5/5 浩哥-奥克兰 11 months ago on Google
    Can we here for Easter egg hunting. Disintegrated go into the escape rooms but looks fun. When the opportunity presents itself I shall come again and try

  • 5/5 Katherine S. 1 year ago on Google
    Our daughter and her friends really enjoyed her 10th birthday party at the Mountain Blizzard Room - just the right level of challenge and lots of fun. Our thanks to the friendly, professional staff who looked after us.

  • 4/5 Rachel W. 1 year ago on Google
    We attended for my child's 12 birthday party. The kids had a blast. The only thing I noticed was that the staff didn't seem very engaging which was a shame.

  • 4/5 Zea L. 1 year ago on Google
    Enjoyed our visit and escaped Mountain Blizzard. Staff were very friendly and accommodating, facility is clean and tidy. Great that Escape HQ offers discounts through deal sites. Maybe sound effects or improve the few mechanisms when clues solved as not so obvious

  • 4/5 Marjon Z. 1 year ago on Google
    My daughter and her friends enjoyed it. Will come back to try the other rooms

  • 5/5 Sophia de F. 1 year ago on Google
    Just had an epic jailbreak party for my son’s 10th birthday. Highly recommend it. Luckily we made it out as our gang of boys went next level to bust out of that room. The party room we had for afterwards was really well catered for with decorations plate cutlery water and more so we were really able to enjoy ourselves. Thanks Escape HQ!

  • 5/5 GRANT H. 1 year ago on Google
    Our company end-of-year employee Christmas function was held at Escape HQ, and it was a screaming success. Employees had a blast! I totally recommend Escape HQ as an exciting and fun team-building experience.


Call +64 9 489 4999 Open on Google Maps

Trends



Last updated:

Similar Escape room centers nearby

Thrillzone Auckland Takapuna image
1
Thrillzone Auckland Takapuna
Amusement center
👍👍 The entrance give you the feel of playing omni VR. Absolutely had fun time. The staffs are cool and welcoming. We were couple of minutes late but they gave the best customer service for us. If you want to try something different indoor in Auckland highly recommended. The kids will also enjoy their t...
4.90 (347 reviews)
Escape Rooms Takapuna image
2
Escape Rooms Takapuna
Escape room center
👍👍 This place is great if are going on a first date as things might get heated solving the puzzles within the expected time limit ( gives you a preview of what your future marriage might look like). It also provides haunted house vibes if you get scared easily. Overall 10/10.
4.50 (277 reviews)
Escape Quest Takapuna image
3
Escape Quest Takapuna
Escape room center
👍👍 Really enjoyed our time with a large group with 2 rooms. The mechanics and technology they use for puzzles is very unique compared to the other escape rooms in Auckland. The instructions by the staff was very clear at the beginning and they even gave us overtime to let us try finish the room despite...
4.80 (236 reviews)
Last updated:
()