Worst customer service ever! I emailed to ask about a 1 month membership to see if I like it as I rehab from injury and they confirmed I could do it for $99 prepaid, but I had to come in during office hours. Understand that, so juggled everything around and came in at 12. They then said it was $155, not $99. Serious rip off for 4 weeks when the gym down the road offer $12 per week? Complete waste of time. These people are vultures with no interest in helping with people's well-being. Only interested in scaling every dollar possible from people! Adding in after the manager has emailed me asking me to change this review... I replied back saying the review is fair, quoted the email where I was told the price and he has accused me of lying. (When the words were quite clear there in front of him). He has called me rude (absolutely was not rude) and in the same email told me that all staff there treat everyone with respect (implying I don't I guess?). I've now had to stop replying to his emails as they are abusive. Definitely advise everyone to steer well clear of this gym! Not sure why people who deal with customers think it's ok to be abusive towards them!

Tried to sign up to the 4$/4 week trial and was told that I have to sign up for a membership without trial and can only cancel after 4 weeks. So the actual offer ended up at around $60/ 8 weeks, which I thought was not quite clear from the 4$/4 week advertising. I ended up agreeing to it anyway as I was keen to try it but was told that I should look elsewhere as I wouldn't fit their "fantastic community." What a joke! Don't do it.

Terrible experience, would not recommend this gym to anyone. Most months they have some error where they can’t take the payment from my credit card when clearly there’s is enough funds. Then I have to manually pay it on their website portal. Have asked them to look into this. At present, I have not been able to access the gym for close to 2 weeks. I made all my payments and am up to date. Seems they have forgotten to take some sort of hold off my card. Refusing access. Terrible experience and still have no replied to rectify the issue in close to 2 weeks. Stay away from this gym if you actually want to use your gym membership. Would rate it 0/5 stars if I could.

Are you wanting to join a gym, but lack the confidence? Are you tired of doing gym trials at places where everyone is already a 10/10? Do you feel a crippling level of low esteem that you constantly crack jokes but then cry in the car home? Okay maybe that last one is just me, well LOOK NO FURTHER Snap Fiddy G-Lane has your back! 1 year ago I walked in here like a scared puppy. Couldn't even look anyone in the eye. But I wanted to make a change for my physical and mental health. So I was booked in for some PT sessions with coach Steven. I didn't know it, but that man was going to change my life. I was met with nothing but kindness, support and even a little laughter from the very start. Snap Fitness Greenlane has a huge amount of diversity which was wonderful for me to see. People of all shapes, sizes and fitness levels were there doing their thing. All the staff remember my name every time I walk in. Over time my confidence and physical wellbeing changed like I never thought possible. I never EVER thought I would love going to a gym, but the staff here are absolutely fantastic. Best decision I ever made, cannot recommend these guys enough!!

The snap Fitness green lane is in a great spot with plenty of parking. The gym facilities are good and well maintained with a good range of Cardio machines, free weights and resistance machines. A number of classes are offered but I have not tried any out.

I’ve been with Snap Fitness Greenlane for almost 2 years. I think 🤔. I’ve never had any issues with payments and staff always do their best to help with queries or exercises. I’ll also add, damn, this is the cleanest snap I’ve been to. Well kept space and equipment! Thanks to the staff for their genuine care for what they do, they’ve made Snap Fitness Greenlane into more than just a gym, it’s a community. As someone who started super shy and kept their head down as much as possible, to now exchanging ‘Sup nods and chatting with fellow gym goers - I couldn’t thank this team (and the members)enough for creating such a welcoming and comfortable environment for people of all skill levels and walks of life. Maybe you’re looking for a new gym, or maybe you wanna start going to one, I couldn’t recommend a gym more than I do Snap Fitness Greenlane. The people are 10/10 💪

I have recently just started back on my fitness journey and I have found the staff and management to be incredibly helpful and encouraging towards my fitness goals. The gym itself is high energy and has an awesome vibe every time I walk in, it’s my happy place where I feel I can achieve my goals and have fun at the same time. The equipment is excellent and I would highly recommend checking out this gym 10/10

very nice gym !!! staff and members are adorable, and it feels very good to train there

All the Snaps are great! Greenlane is super relaxed, everyone just getting on with their thing 👌

Good size gym, the medium sized type. 6pm ish can be a bit crowded, but plenty of equipment to mix it up on. Nice facilities, shower pressure could be ramped up a tad 😉, but I won't let that affect the rating.

I have been a member of many gyms around Auckland over the years often having paid a membership but not actually used it. Snap Fitness in Greenlane has changed that for me - not in a small part due to the amazing Manea who runs the gym. She's friendly, helpful and generally hugely welcoming and accommodating. There's great facilities and they're always clean and tidy. Highly recommend it!!!

Best fitness club in town! Everything is brand new and very clean. Manea, the manager is such a sweet and knowledgeable person. Club is very active, lots of challenges throughout the year. Highly recommend. Edit after cancellation due to moving house: They made it very easy for us to cancel our memberships and promptly refunded the unintentional direct debits. Still 5-star customer service.

1. Great Gym 2. Friendly members 3. Well-maintained area 4. Excellent condition in terms of all machines and equipment

1. Solid gym 2. Great workers and trainers 3. Solid vibes 4. Great members in the gym 5. Clean facilities 6. Highly recommend 1000/10 muck around get hokaied weh😂

Not many people around so you hardly wait for the machine to be available. Good staff, good facility.

All member accounts are put on hold during lockdown period which is reasonable, however, it doesn't notify me when it reopen and started charge me from my credit card. I try to communicate with their staff, they keep saying their upper manager has got every member's confirmation about their reopening time. I ask them show me the evidence when they get my confirmation, then they keep silent, I ask them why my membership status is still disabled after they charge me since Dec 2021, they keep silent, very bad communication and bad service. I highly don't recommand this fitness center.

Awesome gym! Clean, quiet, a bit tight in parking area tho

The best fitness club around the area! Highlights (in my opinion): Nice and friendly staff! Safe and secure with survillance cams at every corner! Does not need pre-booking during the red trafic light setting Does not get over-crowded. Nice and friendly members. Affordable membership fees. Higher value to cost compared to other options in the area.

Pretty cool club with good equipment. Really nice jolly staff. Hunk of a PT who resembles Aquaman. Not as good as the Glen Innes branch because the only fast food option is Wendy's. Seriously though, great place to hangout and lift.

Amazing facility! The staff are so lovely, always saying hello and were very informative when visiting for the first time. There’s a wide range of fitness equipment, there’s something for everyone whether you’re into cardio, weights, functional or all of the above. And my favourite, there’s plenty of on-site parking. Convinced both my mum and partner to sign up and they’re loving it too. :)